as I sit here writing this at BioLife, I've been here for an hour and I haven't been poked yet. I…read morehave been seated and walked around multiple times. I scheduled my appointment last night early and I came early to avoid this. I've seen people after me be helped before me. it's been an hour and I haven't been stuck and it'll be another hour or two before donation finished. the lack of care for anyones time is disrespectful. I shouldn't have to take in to consideration 4 hours of my day for this. this is a common occurrence. I've been stuck with a needle now and left with it in my arm but not hooked to the machine. I've just been laying waiting. this is unacceptable. I'm sick of having so much of my time wasted and it'll be the reason I stop coming.

Great staff!! Always kind and welcoming. Thank you to everyone there, and everything you do.read more

There's a critical need for blood and platelets during this time. As much as I wanted to stay in…read morethe safe bubble of my home, this was the one thing I was willing to go out for. Garth Englund is located in a little unassuming strip mall with other UC Health buildings. I walked in through the front doors and was greeted by the intake, and every phlebotomist and nurse was wearing a mask. Hand sanitizer was plentiful. I got my intake sheet and sat 6 feet from the other donor that was there, then was taken in for blood pressure, history, finger prick and then moved to the donation room. They were sanitizing all the chairs, making sure all donors were at least 6 feet apart. The phlebotomist who took my donation was friendly and quick. After five minutes, I was done donating, wrapped up with the bandage tape color of my choice, and headed over to the snack station for a Rice Krispie treat, a free t-shirt that reads "Donor Strong" and a pair of Garth Englund branded socks. All in all, a quick and painless procedure, an extremely clean facility (it has been spotless on all of my previous visits, as well), and a gentle, caring staff. Be sure to take your time getting up out of the chair - some people react differently to giving a pint of blood, but the phlebotomist will never rush you!

I visited this location last week for the first time after previously visiting their Loveland…read morelocation. While unassuming from the outside, the inside is spacious with several blood donation stations, offices, and a front desk area. The staff I worked with were kind and skilled, and I finished my blood donation in under 10 minutes.

This location is terrible. I've been donating my whole adult life (40 plus years) and when I move…read morehere I continued to donate. They are not good with their skills and needed two or more people to get the needle inserted. The last time It took two people and ended when blood was streaming from my arm onto the seat. They stopped the donation and I tried to get a resolution from their call center. NO HELP WHATSOEVER. I have been ignored for over a month. The sad part is they have a monopoly here and the nearest alternative is Ft Collins. The ONLY person harmed here is the person needing the donation and this company doesn't seem to care. Be very careful. Zero stars since I can't give negative stars.

From the owner: Vitalant is the nations largest independent, nonprofit organization focused exclusively on…read moreproviding lifesaving blood services. We comprise a network of about 120 blood donation centers in nearly 30 states, and provide lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S.

Donated plasma for my first time and the experience was incredible. The staff were all wonderful…read moreand provided clear instructions. The staff was kind, ensured that I was comfortable, and fully answered all my questions. Since it was the first donation, the setup process took longer than usual, but it was still only 2-2.5 hours like they said. Would definitely recommend!

Do not even consider going here. I waited 3 hours as a new donor just to get denied after passing…read moreeverything due to me having pots. I brought a cardiologist note clearing me for donation from my md and the nurse has the audacity to deny me after i was cleared by my doctor who has treated me for 2 years. The idiotic nurse said my pots cant be treated it has to be cured. Someone mind telling me how on gods green earth do you cure a chronic illness? Apparently i learned today that a nurse who looked at me for 3 minutes knows more than my cardiologist of over 2 years.