Please, let me tell you how wonderful Nursing Referral Service is!!…read more
In 2012 needed some part-time, in-home care for my mother-in-law (MIL), who was diagnosed with dementia in the mid-2000s. My elderly father-in-law (FIL) was simply incapable of caring for her properly. NRS assigned us a wonderful caregiver, Nana, who took care of Mom for about a year before Mom got too unpredictable and violent, and we moved her into a nearby dementia facility in 2014. By then, Nana had moved away, and Emma had taken over as the caregiver.
Emma was sooooo amazing!! She took care of Dad, who still thought he was doing everything himself, including his grocery shopping, his laundry, driving him to his favorite restaurant for lunch, and to the local mall to take a walk, the grocery store, the bank, and/or the post office. And she took him to visit Mom in the nursing home once or twice a day, feeding him lunch and dinner (eventually breakfast, too) as he himself grew less competent, mentally and physically. Emma was always kind, considerate, and respectful of him, and made him feel like he was still in charge.
Additionally, Emma monitored Mom's needs in the nursing home, as well, buying her Depends, wipes, Sobe beverages, and any other items the nursing home needed for her care. She was truly a Godsend for our family, and we trusted her 100% and relied upon her judgment and experience. In addition to Emma, during the last year or so of Dad's life, we had other caregivers from NRS filling in during the hours that Emma wasn't with him. Ami cared for Dad on Sundays, so Emma could have one day off a week. Ami was wonderful, and gave Dad terrific care, too. Another caregiver we thought very highly of was Wendy, who cared for Dad when Emma took a vacation. (Only one in all the years that she was Mom's and Dad's caregiver!!) There were other caregivers who filled in when Dad's "regulars" were absent, too, and all went out of their way to help Dad get used to them, so as to not confuse him.
Were it not for NRS and their outstanding caregivers, we would have had to have placed Dad in a nursing home, something which he always declared he would NOT do willingly, as he "wanted to die in his own house." Dad passed away at 95 years old in December. Emma cared for him until the very end, and she was right there with the rest of the family at his memorial service. She, as well as the other caregivers, and the office staff, Doreen, Vinsene, and Bathsheba, gave us the ability to follow Dad's wishes, and allow him to remain in his home when he passed away. We will always be grateful to them for their assistance...
We couldn't recommend this company any higher!! They are caring and compassionate, and they screen their employees to be sure they are a good fit for the family.