1. BinSanity

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Walnut Cove, NC

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BinSanity

5.0 (1 review)
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3 years ago

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Ollie's Bargain Outlet

Ollie's Bargain Outlet

3.6(14 reviews)
44.6 mi
•$$
Budget friendly
Free parking

I came into the store, looking for a reclanner, that I had seen there a couple of weeks ago. One…read moreyoung man did not have any idea of what I was talking about. Another associate had an attitude when I asked her. Could the box be open? So I could see after I found the item I was looking for. An associate by the name of aaron came out to assist me, and was the greatest thing that happened during my visit there. He was very polite in patient with my questions. He opened the box so I could see the color of the chair that I was wanting to buy. He told me how the assembly of the chair would be. He went to the front to find the price of the chair. He bought the chair out of all the mayhem that was in the back of the store to the front and have my brother to load it in the car. He is a great fit for this company here in danville. He is a very outstanding employee. I told him thank you, but I would like some type of recognition for the job that he did today.

Very disappointed with my experience. I purchased a rug in-store and was told I had seven days to…read morepick it up. Three days later, I called the store about 45 minutes before arriving to let them know I was on my way. When I arrived, I immediately saw the rug I had already purchased sitting in a basket. I mentioned that they had already brought my rug up, but an associate insisted it wasn't mine and called the manager to look for it in the back. While they searched, I showed them a photo of the rug and my receipt. They confirmed my purchase was in the system but still couldn't find it. I even walked to the back of the store to show the manager where the rug had been. By the time I returned to the front, the associate had sold my rug to another customer. The rug had been sold twice--even though I had already paid for it days earlier. The manager told me there was nothing they could do except issue a refund. While I got my money back, that did not make up for the wasted trip, the time I spent, or the frustration of having an item I had already purchased sold to someone else. This situation should never have happened. Better communication and inventory control are clearly needed. I expected much better customer service and would not recommend this store based on my experience.

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Ollie's Bargain Outlet
Ollie's Bargain Outlet
Ollie's Bargain Outlet

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BinSanity - discountstore - Updated October 2026

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