Fire Restoration Services…read more I had a small kitchen fire and wanted to procure fire restoration services to take care of any soot and smoke damage. Any visible damage was mostly contained within kitchen area. I looked up local companies on Yelp and decided to get a free quote from Independent Restoration Services. They came out the next day to check out the place, provided a quote within a few hours, and were then able to start the next day after obtaining work authorization. I placed my trust in them based on their reviews across Yelp, Google, and FB. At first I was a bet skeptical due to only one person making it out on the first day, which was due to a combination of scheduling issues , others being called onto different sites/projects, and overall just being a small team. But in the end they still finished on schedule as initially estimated, despite having less manpower than I had expected. They were thorough with the restoration - my place was just as clean as before, and in some places even cleaner. They kept me assured throughout the whole process and answered any questions and concerns I had. There was a misunderstanding on my end where I thought they would also clean the air ducts, but since that is not something they provide, they offered to go 50/50 on subcontracting a duct cleaner. And at the end, they agreed the initial quoted estimated cost seemed a bit too high, so they were willing to adjust the final bill downwards. Overall they provided quality cleaning and restoration services, were flexible to work with, and did not seem like they were out to get my money. I hope I'll never need them again, but I can recommend them for anyone who needs fire restoration services. Thank you Charlie, Miguel, Brandon, Billy, Batt/Edgar, and Christoph.

I requested service for an insurance claim after water damage in the kitchen. IRS connected me to a…read morecontractor named Bobby and I have to say I'm sorely disappointed in the quality of work that was performed. The flooring was poorly done and we had to make them come back multiple times to fix issues. They installed the bathroom sink back in crooked and didn't paint the wall afterwards, because the sink wasn't in the same spot. Save yourself the headache and go with a different company

Water damage professionals arrived Within an hour after the…read moreplumber cleared The clog to assess the water damage. He was punctual , professional,and very polite. He Took the time to inspect the affected areas thoroughly and explained the situation in a way that was easy to understand.as a tenant, I appreciated how respectful and considerate he was throughout the visit. I would definitely recommend his services for any restoration needs.

We had water damage in the kitchen and our insurance company hired Water Damage Professionals. We…read moreare extremely happy with them and how everything turned out. They communicated and worked fast with us. They are very hardworking people. Thank you so much!

This was a few months ago, and I can't believe I didn't make a review till now!…read more In a nutshell - water pipes in my 45-yo home gave way and flooded half of my one-story home. Kitchen, dining, living, family, and front entrance (where the waterfall effect, while interesting, was unwanted) all were under water. It took a while (thanks, insurance company), but when all was done, Moshe and his crew went above and beyond to restore my house to its pre-flood condition. BETTER than its pre-flood condition!

I woke up one morning and noticed a black mushroom growing out of the corner of our bathroom. In a…read morepanic, I called Moe and he came over that afternoon. Turns out, the new (old) house we bought, had a leaking toilet. Moe did a quick assessment and told us it was nothing to worry too much about and that he could have it fixed that week. Next day, the crew comes and out and the repairs begin. The water damage had spread and it looked like the toilet had been leaking before we even bought the house- cue getting yourself a better home inspector than we had! The guys did a great job of mold/water damage remediation. The drywall, paint, and tile repair were done well! So if you find yourself in the position that we were in, don't hesitate to call this company. You will be relieved and won't be let down.

Hello, I wanted to take the time to post a review for this business that literally saved my life. I…read morecalled several vendors to assess mold damage to my home, getting responses from both ends of the spectrum, with some quoting me as much as $16,000 and some claiming there was no damage to repair! With such misleading information, I was ready to make the mistake of a lifetime by removing the cabinets without a remediation team. As a last resort, I called All Dry, when Miguel heard what I wanted to do, he came over immediately, literally within hours he was at my house and gave me a true picture of what was going on, took the time to explain what my options were without any gimmicks or drama. Right away, I felt a sense of relief because I knew I had finally found someone who genuinely wanted to help me without trying to take advantage of my vulnerable situation. Needless to say, I am beyond grateful to Miguel and his team for making my home safe again, keeping his word of helping me out. This is a family-owned business that truly embodies what running a business with a service-driven heart is all about. His team was effective, efficient and most of all considerate to my needs and situation. I recommend this business to you without reservations.

Look no further for remediation companies! We had water damage in our home and are so glad we found…read moreAll Dry. Miguel and his team were outstanding to work with from start to finish. He took the time to clearly explain my options when dealing with the insurance companies, which made a stressful situation much easier to navigate. He was always on time, extremely responsive, and communicated proactively throughout the entire process. Most importantly, they took immaculate care of my home. Their work was professional, respectful, and thorough. Miguel was honest, trustworthy, and responsive--exactly what you need in a service business. What really stood out was his follow-through and updates. He checked in before work began to make sure everything was clear and continued to follow up even after the service was completed and payment was made. That level of care and accountability is rare. I would 1000% recommend All Dry without hesitation.

This is company is nothing but a scam!! Do not hire them! Miguel comes in acting like a hero…read moretalking like he's gonna help you but he has no intention, he did a unprofessional job, the plumbing job leaked his crew were dishonest & he tried doing insurance fraud & failed he stole my insurance money and now my house is still destroyed a year later we are trying to pick up the pieces! This man does not care please do not fall for this scammer

Miguel, Esbeidy and the team are knowledgeable when it comes to asbestos. They kept communication…read moreduring the process, provided photos during the process and helped solve a problem that most people do not now exists in their home.

I wanted to write a review about my experience with AFR. Sadly, my office experienced flooding due…read moreto an upstairs leak. I initially called another company and received a quote, but a friend of mine recommended AFR, so I decided to give them a call as well. I'll be honest -- I'm pretty skeptical these days because customer service in general has become pretty lackluster. That said, I can confidently say the customer service from AFR was excellent from start to finish. One thing I appreciated immediately was their willingness to work with me after finding out my USAA homeowners insurance would not be covering the damages. Since I was paying out of pocket, that mattered a lot to me, and they treated me fairly throughout the process. That was the first sign to me that this was probably going to be a good company to work with. Once the quotes came in, what really made AFR stand out compared to the competitor was the thoroughness and detail in their estimate and scope of work. I'm admittedly pretty OCD and detail-oriented, so I appreciated how clearly everything was broken down and explained. After speaking with Karen, we moved forward and scheduled the work. Anthony, who I would consider the lead on the project, was excellent throughout the entire process. His communication skills and responsiveness to texts and questions were outstanding. He showed up every day without fail and always maintained a professional attitude. When the crew arrived, Xavier and Sergei handled the demolition and mitigation work. The first thing I noticed was how well they prepped and protected the area before starting. Honestly, it was above and beyond what I expected. Any concerns or considerations I had were immediately addressed without complaint, although the reality is I barely had to say anything because their preparation and professionalism spoke for themselves. Since I had concerns about mold and mitigation, I paid very close attention to the process, and I was genuinely impressed with the level of care and diligence they showed. They documented everything thoroughly with photos and videos, kept the area extremely clean, and were meticulous with the work being performed. Anthony also consistently checked in throughout the project to make sure everything was progressing properly. Toward the end of the process, Jose handled the reconstruction work, including drywall, fiberglass, mudding, and texturing. He also did an excellent job, and the finished product came out great. Overall, I'm extremely impressed with AFR from top to bottom. Good customer service is hard to find nowadays, and this company exceeded my expectations. Hopefully I never need to call them again because that would mean I have another leak -- but if I ever do, I would not hesitate for a second to use AFR again. Thank you AFR, Anthony, Xavier, Sergei and Jose for a job well done.

I ordered cabinets for my laundry room on line, then needed someone to install them. I went on…read moreHouzz.com to get some recommendations and AFR was one of two companies I interviewed for the job as I was just moving back to Las Vegas and didn't know who to contact after I went through the usual "I know a guy" and "I have a friend" responses from family and friends. Not only did AFR beat the other company on price, but they gave me a fully broken down estimate that showed me what each part of the project would cost, including overhead, which the other company would not do. I appreciated the transparency they exhibited both before and during the process and could not be happier with the outcome. Beside the finished product, the people that worked on the project were equally outstanding. First, Karen answering the phone is awesome! You have no idea what a great first impression the person answering the phone can make, and Karen is clearly one of the best. I don't know what her title is within the company, but whatever it is, Karen absolutely created the environment that made me want to work with AFR. During my design appointment, J. Johnson (the President and Chief Designer) and Jake (Master Carpenter) came out to look at the space and the materials that I had purchased. They assured me they had everything they needed to get me an accurate estimate and proposal. As I indicated before, the estimate was thorough and answered all my questions and concerns. There were no surprises at the end of the project with no cost overruns. I could not have asked for better. On construction day, Jake, Caleb, and Thai showed up on time and ready to work. I was very impressed with how quickly they got the cabinets installed in a relatively small space, along with all the trim and cabinet pulls. They cleaned up throughout the process and my house looked great afterwards. I worked with Manny (who was awesome) to build them template for the countertops, and to select the counter material sink and faucet. Not long after, Manny showed up with Roberto and Abel to get the countertops installed and the plumbing connected. During this installation, Louie Roman, the General Manager, showed up to check on progress and to make sure I was satisfied with the work. I had Manny come back out to work on the sink as it was manufactured with a sharp edge, and Caleb came out to do some touchup painting on the cabinets once I got paint from the manufacturer. On other projects, I have had people come out to do a touch and they do crappy work because they have already been paid. Not Caleb! He spent the time necessary to insure the job was completed properly. A couple of spots on the walls were repaired and repainted along with any small issues with the cabinets themselves. Truly an outstanding job from start to finish. Bottom line: AFR was outstanding to work with and I cannot thank them enough for the excellent work they did on my laundry room.

Joe Randazzo came to assess some ceiling water damage in the master bedroom from hot water pipe…read moreleaks in the attic. He communicated his arrival. Was prompt and professional. They had to cut a hole in the ceiling to check for mold. The furniture was moved and returned. The area was cleaned of dry wall dust. All in all I was very pleased with the work and highly recommend.

Joe was on time and did satisfying service and explained my questions very nicely…read more Thank you.

Deal at your own risk. VERY eager to come tear out drywall and put fans with dehumidifiers in so…read morethey can bill insurance. After that, nothing. Rarely speaks on phone, only wants to text. Never followed up for the rest of the work despite numerous requests to complete the job, When you have water damage, seemingly the easy and most profitable work is renting the fans and dehumidifiers, tearing out the drywall. After that, they go MIA when the real work is needed. Buyer beware.

Very poor communication. Does not respond promptly (if at all) to texts. Does not return phone…read morecalls. Seems to believe its client is an insurance company and not the homeowner. Do not recommend. Stay away.

I had an unfortunate event around the week of Christmas 2015 when water from my second floor…read morebathroom flooded down to the first floor kitchen walls. Imagine how horrified I was thinking about the expense of this damage especially around the holidays. I called my home insurance right away. Thank goodness for home insurance. I was extremely worried about the water damage through the walls and most especially mold build up over time. Then the thought of reselling my home and having this damage left unfixed would be a big loss. It was a headache! Thankfully, this group came to my rescue. They came as soon as I called. I spoke to Rich and he answered all my questions even silly ones because geez I just know so much about water damage, mold, dry wall, and home insurance. That same day they tore some portion of the walls and brought equipments in to dry the walls from inside and out. The process took about 3 days. They came everyday to check on the progress and to make changes depending on the how dry the walls are. They use some fancy gadgets, yeah I asked about that too some kind of thermo thing is pretty cool it checks the walls on how cold or moist the area is. They really take their time making sure they cover everything. The process only took about 3 days just in time for Christmas Eve. The equipments were a bit loud, like I was in a wind tunnel. But that was expected since there were about 10 or so fans around the house blowing air. Nevertheless, I was very happy with the results. I also didn't have to worry about the payment process since they worked with my insurance. Rich also gave me a report of the water damage and document I may need for when I try to resell the home. I liked that I can easily reach out to the company and answer all my questions. They were very knowledgeable about their work and I was reassured that having them work on my home was a great choice. I would highly recommend this company. I would hire them again but my God knows I don't want to go through mess all over again!!!

From the owner: 24/7 Emergency Water Cleanupread more

I needed a Mold Report due to a lawsuit I am in relating to water damage from the upstairs neighbor…read morein my condo community. Wycoff Environmental was recommended to me by my mold remediation company, as I had previously utilized "Amazon" mold detectors. I was advised these DYI mold tests are thrown out in Court, so I needed a legitimate test. Jenny was professional, timely, knowledgeable and patient. I called her on a Thursday, she was at my house on a Friday. The reports were exceedingly detailed and included photographs and the company credentials. By Friday afternoon (same day), Jenny called me to go over the findings. By Tuesday, I had a PDF of the report (Monday was a national holiday). The Fee for the testing was reasonable and customary, and I was able to provide my attorney with this new data to help my case. When you don't know what to do and who to call, contacting Wycoff Environmental is a step in the right direction.

Hands down the most intellectual consultant in all of Nevada ! Been using Ms. Wycoff's firm for…read moreseveral years now and have extended her to most of my clients who have any issues in her realm. Her prices for her full report pictures of my properties lab results her licenses .. the company I used before gave me just a LAB REPORT no consultants report and charged me $209 more than Wycoff did. She only consults so she has integrity and she cares. Listen the woman could tell me I need 15 samples and I'd pay her for all 15 but she wouldn't do that. I always want more air samples than she ends up taking and that's because she stops my overkill and anxiety when it comes to water damage. These other companies just want my money but Jenny wants the relationship