Candace will take excellent care of you. She went the extra mile to get me into a rental so I could…read morecontinue my journey to see family in Tennessee. I had been involved in an accident in Ruston stopping to get gas. My vehicle was totaled leaving me stranded but Candace worked with me and was so personable. I'll always be grateful to her.

Absolutely, here's a more professional, respectful, and impactful version of your review that…read moremaintains the facts and your experience while making it clear and strong: Review: I have purchased four vehicles from this dealership over the past five years, and up until recently, my experiences had been positive--especially working with Raymond Benton and the general manager, Joel. However, my most recent visits have been deeply disappointing due to interactions with two employees, Julie and Komona. Over the past three weeks, I visited the dealership twice and encountered significant difficulties dealing with Julie and Komona. Despite my strong credit history and proven track record as a customer, I was misinformed and treated unfairly. Julie incorrectly told me that my FICO score was significantly lower than it actually is--something I know firsthand, as I have been working diligently for two years to improve it. She also stated that I would need a cosigner, which turned out to be false. Frustrated, I decided to take my business elsewhere and went to another location of the same brand. Within an hour and a half, I was approved for the exact same vehicle--without a cosigner and with a better interest rate. That vehicle is now being allocated to me, and I'll be picking it up in the next 10 days. What disappoints me most is that I've been a loyal customer, and I've even helped this dealership with sponsorship opportunities in the past. I expected honesty, transparency, and a level of respect that simply wasn't given during my last two visits. Unfortunately, this experience has made it clear that I will not be returning to this location, nor will I refer others here as I have in the past. I'll be sending them to the Eldorado location instead, where I was treated fairly and professionally. To be clear, I still highly recommend working with Raymond Benton--he's an exceptional salesman--and Joel, the general manager, has always been great. Unfortunately, neither of them was available when I visited, and the experience I had in their absence was unacceptable. I hope this feedback leads to improvements in how customers are treated. Every customer deserves to be treated with honesty and respect, especially loyal ones. Eldorado Karl Malone Toyota will forever have my business. MNH

You cannot go wrong doing any kind of service with DSD. Daniel is an honest, trustworthy, and…read moremeticulous guy who does nothing but the best for his customers. He has worked on several of my trucks over the years and there is no one else I trust with my vehicles!

came here towards the end of February to put a $3,000 down payment on a car. After driving it for a…read moreweek it messed up on me and my car was down for over a week. With that I had to miss work during that time, which caused me to be a week late on my car note they will not work with you at all. So they had my car repossessed and I was told prior to getting my car back that I would have to pay the months of March and April including the repo fee and that total should not have been no more than $1,050. So I called today to get my car back the lady at the front desk told me that I would have to pay $2,800 in order to get my car which is almost the down payment price she claims this was because maintenance/tune up they did on my car keep in mind I didn't ask for that. They are indeed scammers and if you are a few days late on your payments expect the same treatment because they let you get these cars and repo them just to sale them again they only in it for the money they could careless about you. I ONLY DROVE MY CAR FOR 3WEEKS TOTAL.....The lady at the front desk is really rude and belligerent so you have to almost talk to her as if she is a child if you want her to actually listen to you and make sure that old whore pull up yall information because she will indeed give you misinformation if she is being lazy af. 0/10 DO NOT GET A CAR HERE!!!

The sales guy Marcus was great. I needed a car and I ended up with a Nissan Altima. The car was…read moreclean and doesn't have any problems. Thank you Marcus.

I was told mechanic knew what was wrong before testing and didn't want job. So I assume they didn't…read moretest but charged me over $200 to tell me what was wrong!

By far the best experience we've ever had buying a car. Would highly recommend JT and especially…read moreDarren! We were in and out in less than 2 hours! Unreal! And Darren had the vehicles we were interested in pulled up and ready before we got there! When the time comes around again, we won't hesitate with where to go!

Great quality work at reasonable prices. Give Jack a call…read morefor your auto body repair needs.

After checking with other repair shops, I found Autoplex. I knew the problem was a bad alternator…read more Other shops wanted to charge me a diagnosis fee for something I already knew. Took to Autoplex and was given an estimate. Took my car in one day and it was completed the next. The final cost was exactly what the estimate was. Just wish there wasn't a fee for using a credit card but that's disclosed up front. For my experience, I would recommend.

I brought my work vehicle in May 14, 2024. I called several times to check on the progress and was…read moretold they were working on it but couldn't tell me what they found yet. At 4:30pm I called again and Brandi said they didn't have anything to tell me and it wouldn't be finished. At 7:00pm we were driving by their shop and my vehicle was still parked in the same place I had parked it before they opened that morning. We stopped so I could check that it was secure, since it has several thousand dollars worth in tools and supplies inside. I found the door was not locked and upon checking, I could see it had not been in the shop at all, although I had been led to believe work was in progress. I got in and drove it to my secure location. This "am" I called and Brandi was not aware my vehicle was no longer on their premises as Brandi said, "I didn't realize," then she was at a loss for words. I told her I would come by to get my key later, but I would not be back for service again. Billy Wade

Great down to earth guy very honest and reasonable with prices !!…read more Will not take my vehicles anywhere else