Very professional. I had my 120,000 mile service done there. They sent me detailed information…read moreabout my car. They did not try and sell me things my car didn't need. They took stuff off my original quote because my car didn't need it. I would definitely recommend them.

Short Version: Chris and his crew are incredible. Chris went above and beyond the call of duty to…read morehelp me when I was in a predicament and needed an urgent repair. The staff was knowledgeable and friendly. Their pricing is fair and affordable. Long Version: If you have a minute to stick around, let me tell you my story so you will know how awesome this place is..... Roughly four weeks ago, on December 15, 2023, I drove from NC to Murfreesboro to spend a couple of days with family in the area. I was supposed to have a really quick turnaround. During my drive to Murfreesboro, I had a light turn on in my BMW X3 regarding my coolant. I arrived in town Friday evening and the following morning, I took my vehicle to BMW of Nashville to have the coolant checked/refilled. While my vehicle was at the dealer, they identified a leak and completed further diagnosis to determine the radiator hose needed a replacement - this was the primary radiator hose on top. The quote provided to me by the dealership to complete the repair was egregious compared to the average cost for this repair. The cost was FOUR TIMES the average cost of replacing a radiator hose. I immediately began exploring other options which is where Chris comes into play. I called ATL Total Car Care and explained my situation and the needed repair. We talked through it and Chris was willing to help me and take my car in, the same day, to assist. Chris did not have the hose that I needed in stock but said if I could purchase the part directly from the dealer, he would still handle the repair. So, with Chris' idea, I was able to pick up my car from the dealer, purchase the necessary hose directly from the parts department, and then headed to Chris' way! They close around 2 pm on Saturday from what I recall. Chris took my car in around 12:30 that afternoon - he and his team stayed past closing time to complete the repair. The team waited for me to come and pick up the vehicle and close out afterward. Outstanding service. Affordable pricing. Good People.

Service techs at Valvoline are very polite and knowledgeable. Download the app to add savings your…read morenext oil change. You can also obtain real time wait estimates at stations in your area. To provide extra value from your oil change, they also include a multi-point inspection on your tire, battery filters, lights etc. The entire process takes 15-20 minutes. So why waste your valuable time and potentially creating a mess in your garage or driveway? If want a great value, quick oil change at a reasonable price ($72 with coupon) without any pressure of selling you extra products. I'd recommend you give them a try.

Hands down some of the best customer service I've ever experienced in any retail. Everyone was…read moreknowledgeable and worked together in pristine cooperation. Each employee was knowledgeable , friendly, and worked with efficiency. When I spoke to the manager about an issue with my transmission since my last visit he was glad to diagnose the issue and was able to fix it without any trouble. I will be using this place for the foreseeable future. Excellent job.

I have been here many times before and will continue coming here. However, the 10 minute oil change…read moreadvertisement is a little false. I was 3 cars back in line and didn't get in the bay until 1.5 hours later. I get they were busy but in the other two bays, two cars that got in line 10 minutes after I did, got in the bays well before I did. They are knowledgeable and provide good customer service. Prices are fair. Just the wait time.

Express lube in general has been a great experience. It was my first time at this location. I…read morecannot put into words the friendliness of every staff member there, and the excellent attention to detail. I had a few questions so I talked at length to Francisco and Yovany Who went above and beyond to help me with my questions. I have a regular mechanic and needed a differential change on my front and back. I had my own fluid and they performed the service for quite a bit cheaper than my personal mechanic, who is also very fair on prices. I will definitely be coming back here for all my oil changes on all my cars in the future. I truly hope at the very least whoever manages that location Does whatever it takes to keep Francisco and Yovany! Thank you guys for a great experience. John 2019 Jeep rubicon

Have you been looking for a top notch mechanic in the Murfreesboro area? Look no further. This shop…read moreis the real deal. I was suffering from car issues while parked in the Toots parking lot. After making a call to the local VW dealer (who could get me an appointment in 2 weeks) I walked across the lot to Reox Automotive. I'm glad I did. As I walked in, I was greeted by Danielle (an owner) and asked if I could get a jump start. Joe walked out with me to my car, jumped it, and said they had space in the bays to take a look at my car to see what was causing the problem. Hmmmnnn....YES! They had space immediately which was just what I needed. I jumped at the chance as I already knew there was a 2 week wait at the dealer. The team ran some diagnostics on my vehicle and Joe walked me through the process of what was needed for my car. He provided me options and allowed me to choose what I needed for my vehicle in accordance with my budget. It needed an oil change and a new battery. Joe made me feel like a lifelong customer and there was a level of trust between us that I haven't felt from any other shop. The shop reminds me of an old school auto shop with a lot of nice homey touches. I felt at ease while sitting on the couch, watching re-runs of the Honeymooners, and listening to songs that were from the mid-20th Century (perhaps the Cole Porter songbook?). It was cool and I felt like family. Their customer service blew me away. I was communicated with during each step of my services. They spoke to me like a person, not a revenue stream. It was the most pleasant automotive services experience I've ever had-hands down. As a transplant to the area, I didn't know a great auto shop/mechanic-until now. I will no longer be seeking services from any dealer and will instead bring my car needs to this Family owned business. These guys rock-and are trustworthy! I was treated promptly, with courtesy, and received a very fair price that I was more than happy to pay. This team solved my problem immediately, and did so with a smile. After the work was completed, I hopped in and drove away. The car was such a smooth operator. It drove better than ever... as if it were new again. Thank you REOX Automotive for taking the time to fit me into your schedule. I've been fooled by dealerships and their mediocre customer service. That won't happen again. REOX-you guys rock and you've just earned the car business for my family. Thank you again.

Doctor Boltz Clinic took care of my 1997 M3 with respect and great care. They have won me over with…read moretheir great customer service skills and auto work. My M has a new place to visit. Thank you Doctor!

The best customer service! Tomaz was so helpful and friendly. Just so happened to be on this side…read moreof town and stopped by. I would definitely come back!

Decent place of business fast and actually know what they are doing…read more Excellent work thanks guys

Every time I get my oil changed I prefer this location of Valvoline if I can't get to my dealership…read morebecause I can't get an appointment. They always have coupons which make the prices even better. It's such a great convenience. I'm usually in and out in less than 20 minutes unless there is someone in front of me. Which is fine. I usually go when I have very little to do.

What a wonderful shop and service!! The staff was delightful and listened to my suggestions and I…read moreheard their advice. I recently relocated to Murfreesboro, TN and even though my car was shipped, it is a 2006 and needs the oil change maintenance on a regular basis. I was glad I chose this location not only because it is close to my residence but the ladies who serviced my car were top notch and timely, personable and professional. Y'all need to come to Valvoline on Memorial Boulevard!!

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

Pulled in for an oil change, first time there. They are quick and the attendant was personable. As…read moreusual, upsell was the norm, but I resisted!! Similar cost to the dealership. Decided to let them do my pick up. Attendant with no personality, still quick, though.

They are my go to for oil changes. Quick, friendly, and helpful. I drive a truck so it can be…read moreexpensive, however, they gave me a coupon which I was able to use and saved $15

The service is great as are the shuffle drivers Cynthia and Brian. And the mechanics helpful. Who…read morewants to spend $$ on a 20 year old vehicle? But ya gotta!! Better than a car payment?? Maybe. lol

would give a zero star if I could. they ran a diagnostic and when I asked them about the problems…read morewith my car they told me they'd have to run the same diagnostic again. this place is just a cash grab and a scam.