Honest Review ‼ - Important for Clients with Curly / Textured Hair…read more For context, I have 3A curly hair with medium density. I gave this salon multiple chances over several months because I genuinely wanted to build a long-term relationship with a place I could trust with my hair and future color services--especially one that uses high-quality products. Unfortunately, the experience became a consistent pattern of disappointment. At one point the salon lost their original curly hair specialist, whom I had been seeing every 2-3 months while following all recommendations and purchasing the products they suggested. My appointment was simply canceled and I was never contacted to reschedule. I only discovered this when I called to confirm an upcoming appointment I had booked for my birthday. Suddenly there was "no availability." Only after escalating the situation and speaking with management were they able to find an opening. When the salon later hired a new curly hair specialist, I booked an appointment to begin services again. It quickly became clear she did not have strong experience working with curly hair. The appointment felt rushed, my curls were not properly defined, and although I paid for my hair to be diffused, it was barely diffused before I was rushed out so the stylist could move on to her next client. I actually left the salon with partially wet hair after paying for a full drying service, leaving my curls without definition or volume. The glaze/color also left noticeable staining along my hairline and onto my forehead that was not fully removed before I left. A photo taken immediately after leaving the salon shows both the unfinished styling and the color staining along my hairline. Because the stylist was running behind and rushing through the service, I accidentally left my Bounce Curl defining brush at the salon. When I returned to pick it up, my interaction with the salon manager, Deena, was honestly surprising. I stood waiting at the front desk while several employees were behind the counter, yet no one greeted or acknowledged me. Eventually another employee who was sweeping asked if I had been helped. When I explained I was there to pick up my brush, Deena told the staff--within earshot of me--"If you can't find it, just give her a house brush." She repeated it twice without addressing me directly as if to rush me out of the salon. I was there to retrieve my property, not to receive a random salon brush. When I respectfully clarified this, she simply ignored me. I expected more professionalism from the salon manager. Fortunately, another employee eventually located the brush and kindly returned it to me. However, the final straw came when I attempted to move forward with the color service I had originally been working toward. After researching the stylists at the salon, I found that Summer specializes in the exact type of lightening work I hoped to achieve. I specifically requested an appointment with her. To make things even easier, I even booked a blowout service so my hair could be styled straight--eliminating any concerns about working with my curls. Despite doing the research, requesting the stylist who specializes in the color service I wanted, and even agreeing to have my hair blown out, I was still redirected back to the curly hair specialist who had no experience listed for the type of color work I was requesting. At that point it became difficult not to feel like I was simply being redirected rather than properly accommodated. For me personally, hair is sacred. Allowing someone to work on it requires trust. Unfortunately, my overall experience left me feeling like my hair type was something the salon simply did not want to deal with. After months of patience, time, and money invested, I ultimately decided to walk away. I'm sharing this so others--especially clients with curly or textured hair--can make an informed decision.

I made an appointment with them and at the time they took my credt card information and stated if I…read moredont show up card will be charged. Well, I made sure I would get their 15 minutes early just to be sure I get a call from Organic salon 15 minutes before my appointment stating that I will have to wait about 1/2 hour after my appointment time because the worker got busy on someone else. I have other responsibility like 96 year old mother who's expecting me to come right after my hair appointment. I tried to make another date with Organic and the only thing they had available was with another worker in a week and a half , who charges more than the lady that was originally assigned to me. I said goodbye fo them.

We needed a good haircut for my 17-year old son with wavy hair before his senior photos. Kait did a…read moregreat job and spent a lot of time talking to him about how he styled his hair and what he was hoping for from the cut. She dry cut and then washed and diffused. His words as he got up: "the best haircut I have ever had." High praise from a teenager.

My experience with Brittany was amazing. I'm so glad that a friend recommended her and the Lotus…read moreroom. They took covid precautions very seriously which I truly appreciated. The salon is gorgeous and incredibly relaxing. Everyone was warm and welcoming. Highly recommend.

Brooke is a godsend to this studio I will never find better than her services. Best and most…read morepersonable hair extension specialist and I refuse to go to anyone else. The salon is also inclusive and a good vibe and atmosphere and will make your appointment that much more enjoyable.

Hair Hero Salon has been in town for several years (happy birthday that just passed!) and prior to…read moremoving out of Martin County, was my go-to for all hair needs. I'm back in town for a couple weeks and stopped by to see if there was an appointment for a big hair chop. Skylar was so kind and helpful when setting me up for an appointment with Quinn, who has done my hair before. I got super lucky to snag some time with Quinn! The shop is so cute and such a warm and welcoming space. Everything feels clean and well taken care of. I also truly feel safe at Hair Hero to be myself without judgment. Skylar washed my hair while Quinn finished up on another client and I'll be very honest I wish I could hire her to wash my hair every day. She was gentle and thorough and it was wonderful! Quinn spent a very comfortable amount of time asking me what I wanted, talking with me about my hair, how much I really wanted to cut off, and making sure I was fully ready and on board - I appreciate this so much! I left feeling like a truly authentic and fresh version of myself with so much confidence. I never felt pressured, there were no upsales on services or products, and I couldn't stop smiling. I can't express enough how incredible my experience was here and what a sweet little safe haven of authenticity Hair Hero is. Thank you Quinn, Skylar, and team for creating this space and helping me feel so renewed.

Holly was amazing - kind, talented, gracious and thoughtful in her approach to transforming my hair…read moreafter not taking care of it since my mother's stroke back in April 2024! I love that it's an Aveda salon as a close to 30 year customer of their products and salons. She stays true to the Aveda aesthetics which I also love. The salon is in a converted Victorian house that is cozy, comfortable and classy. The lounge area to wait while your color is processing is the nicest I've ever experienced with drinks, snacks and Himalayan salt heat lamps for your feet. All together a 5 star experience and after 5 years in the area, I've finally found my salon and stylist!

Both Holly and Heidi are excellent hair stylists. A great experience with both these twin girls!read more

Shannon is absolutely amazing! I am so glad I found her. She deserves to be recognized for…read moreexpertise at hair color as well as IBE installation. I have honestly never had my hair color as a blonde this perfect!

Shannon is excellent at what she does. I came in to her wanting a change with the color of my…read morehair. She was very honest and helpful in directing me to get exactly what I wanted. She continues to help me keep my hair healthy with suggesting the right products to use and the right way to treat my hair. If you are looking for an honest and talented stylist Shannon is the perfect fit!!

I paid the most that I have ever paid for a haircut, and it looks nothing like the photos I showed…read moreher. When she washed my hair, she did not give me anything so my shirt was soaked. When I styled it the next morning the length of my hair was lopsided. I called the salon, and they got me in right away and were able to fix it! Tiffany is amazing!!! So thankful for her expertise!

I absolutely love this salon! My stylist Donna B. Is fantastic with my color and style! She is a…read moretrue professional. Everyone is so kind, I just live getting pampered there!

Donn is the best. I am in love with my hair again every time I leave her place. She is super laid…read moreback and can do whatever you like to your hair as she has lots of experience. You will not be disappointed and her location is super convenient. Best I have found in all of South Florida.

Cutest studio. I've been going to Celi for YEARS. Haircuts and especially color jobs. She always…read moreknows how to create the look I want. If there's any that might not work for my hair color or texture, she's honest and makes suggests that I equally love and look good.

I've been going to Celi for at least 5 years. She colors and styles my hair perfectly. She took the…read moretime to get to know me, my preferences, and now she just knows. I actually live out of the area now, but I still go back to Stuart just for Celi. Her salon is comfortable, even cozy. Plus, she offers coffee, snacks, and other drinks to her clients.