My husband and I shared the same hygienist, Kayla, right now and we loved her! She is delightful…read moreand very thorough. Whenever we have an appointment, it took us about 45 min drive because we no longer live in Suwanee but endured it. We have been coming here about 24 years!

Suwanee Dental has got me (and my ex-husband!) hooked! We've been going there since 2010, and…read moredespite the distance (I'm in West Virginia, he's in NC), we still make the trip for our dental care. I guess you could say their service is "filling" our needs!

This is such a friendly and helpful group of professionals. I look forward to my care here and…read morewouldn't recommend anywhere else!

My daughter, mother-in-law, and I were patients of Clayton Dental/Village Grove Dental for more…read morethan four years. Collectively, our family spent more than $50,000 with the practice, most of it paid out of pocket. We trusted them with our daughter's complex needs, but we experienced severe failures, unfulfilled promises, and uncomfortable staff interactions that have left us both emotionally and financially devastated. Poor Results & Broken Promises: The Front Teeth- A semi-permanent (even though we paid for a permanent front bridge) was put in for my daughter, and we were promised in writing that we would receive a $4,000. allowance if issues arose. During her last checkup with Dr. Chang we were told she had just a few cavities. When I expressed our loss of confidence in the practice, Dr. Chang sent a letter formalizing a dismissal rather than addressing our clinical concerns. Weeks after my daughter's last visit with Dr Chang, our new dental provider discovered the front bridge had completely cracked and failed in addition to some fillings and crowns. This office refused to honor their written word, after we alerted them to the clinical findings of our new dentist, offering only a basic apology. Other Work: I was also advised by Dr. Chang to replace an existing crown because I was told its margins were allowing debris to collect and because the crown was chipped. I was told that, without replacing it, there was a greater probability that I could eventually need a root canal. Based on that recommendation, I paid for a new crown.The new crown was too tight, and a dental assistant subsequently made permanent adjustments to it. After changes were made the gap between my teeth is now wider allowing even more debris to collect. Furthermore, new cosmetic caps came off three times in two months. Our new dentist fixed my bite and secured them properly. Account Issues: After paying $20,000 for a comprehensive plan, I received a surprise $715 bill months later for a night-guard. When I questioned it, a staff member sent an aggressive text message stating that I must pay that day or return the bite guard. We tried multiple times to resolve this privately. No one from this office ever called us to discuss our concerns. We are now facing over $15,000 in extra costs to redo their work with a new provider. We do not recommend this practice.

Dr Sri Induri, who took over or re-opened under the Suwanee Creek Dentistry name when Dr Rosenheck…read moreretired, is a gem. She is the most gentle and sweet and professional dentist. Her staff are knowledgeable, caring, attentive and kind. I have been pleased with the services provided. The ancillary staff are professional and helpful. I've been a patient of this location (while Dr. Rosenheck was the owner through now) for over 12 + years. Highly recommended. Not too many people "look forward" to the dentist but this practice might just change your mind! :)

charged twice as much for a cleaning than anywhere else. Of course I didn't check till after I had…read moreto pay and they didn't do anything more than a profunatory cleaning to deserve what they charge.

I requested a cleaning service, and when I showed up, they started doing X-rays and exams without…read moreasking me. After performing them, they wanted to charge my insurance, and whatever the insurance didn't cover, they wanted to charge me -- all without prior authorization. The same thing happened to another member of my family, so it clearly wasn't a coincidence.

They were great! Worked me in while had a dental emergency. I was a new patient. Everyone is…read morepolite and friendly.

I am writing to express my serious concern regarding my son's recent orthodontic appointment. The…read morefirst wire placed on my son's teeth was incorrect, as confirmed by the orthodontist, and the hygienist had to remove it and put on a new wire. He was seated in the treatment chair for over an hour, and when we inquired about the extended duration, we were informed that his saliva was interfering with the procedure. Unfortunately, just one day after the appointment, the arch-wire has begun dislodging from the brackets in several areas due to what appears to be improper installation. My son has reported that the braces feel insecure and shift during eating, which is both uncomfortable and concerning. Additionally, it is unacceptable that your practice is utilizing temporary staff to perform orthodontic work -- a highly specialized field -- when they clearly lack the proper training and expertise to do so competently. Orthodontic procedures require skilled, qualified professionals, and entrusting this work to under-trained temporary personnel puts patients at risk. The overall quality of the work performed was far below the standard of care we expect from a professional orthodontic practice. The brackets and wiring were not applied correctly, and the result reflects a lack of competence and oversight. We would like this matter addressed and corrected immediately.

Bait-and-switch on insurance, unclear "predatory" pricing, and my X-rays went missing in the…read moreprocess. I called to schedule an appointment and specifically asked about insurance. Two different staff members, on two separate calls, confirmed they accept Medicaid. I traveled an hour to get there, only to be told at check-in that they don't actually accept Medicaid, and that I'd instead be charged à la carte based on a clinical assessment they hadn't mentioned once. I went ahead with a 45-minute consultation. A hygienist rattled off a series of dollar figures verbally -- no itemized breakdown, no written estimate, nothing I could actually match to a treatment plan. It felt like the kind of pricing model that's designed to be confusing, especially for anyone in pain who might feel stuck accepting whatever number they're given on the spot. No treatment was performed. I was told my X-rays would be sent to another dentist so I could get care elsewhere. Instead, they were submitted to CareSource -- even though no treatment happened here and I have no coverage relationship with CareSource through this office. Every other dentist I've since contacted says the X-rays they received are unusable. I've filed complaints with the Georgia Board of Dentistry and reported this to the district attorney's office. If you're on Medicaid, call and get insurance acceptance confirmed in writing before you go -- verbal confirmation clearly isn't reliable here.

My elderly mother relocated to Suwanee and needed a new dentist. After a bit of research of the…read morelocal dental practices, I picked Dentistry 4 You. The staff is kind, patient and make my mom feel welcome and cared for. They are careful to include me in the communication process, so I can make it easier on my mom. Dr. Parikh invested the time to come up with a treatment plan that aligned with my mom's insurance, to minimize her out of pocket costs while also minimizing disruption to her ability to easily use her teeth as these treatments happen over time. Both he and his wife (the other Dr. Parikh) are kind, caring providers, and it's clear their leadership in the practice carries over to everyone else, because everyone working there exhibits the same, thoughtful bedside manner. Welcoming and caring. I highly recommend this dental practice. I wish every health care provider was this good.

Excellent customer service!!! Wonderful caring and compassionate staff and Dentist! Thank you! I…read morewill recommend your practice to my family and friends!!

First off let me just say this... I hate coming to the dentist! I have really bad anxiety when it…read morecomes to the dentist. Getting to the office was a breeze! Easy to find. Great location and lots of parking! I walked in and immediately greeted by the front staff and they were very welcoming. I get called to the back and the first girl didn't really help with my anxiety cuz she kept prying into my mouth while scanning my mouth then she asked Whitney to come in... she calmed me down, and gave me a step by step and was very gentle. Then she introduced me to Adriana and omg she was amazing! She explained everything to me, suggested cleaning tools, a step by step and recommended a Brazilian cafe. Then Dr Jeffrey Chen walks in and he was super nice! He also explained what he was going to do, my options for my treatment plan and most of all he took his time. He was also recommended by his mom who is my patient at my clinic! Check out was great! I don't remember her name but she had long hair and a beautiful smile. She explained my estimate and answered all my questions! Thanks everyone for making my visit EXCEPTIONAL! I'm definitely recommending!

The new owner finally did the right thing and reimbursed a friend of the family the money the old…read moreowner owed her. It took 5 months to get back the OSHA fees and LAB fees which were fraudulently billed by the old owners. So sad that they took advantage of in-network additional billing that was not allowed. Old owners just ignored it but the new doc did the right thing! I hope this practice learns from this experience and treats patients the right way without tacky billing ideas.