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Bill Abbott - Auto Repair

3.8 (4 reviews)
Closed • 8:00 am - 12:00 pm

Services - Bill Abbott - Auto Repair

Auto diagnosis or inspection

Auto maintenance

Auto repairs

3 More Services

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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13 years ago

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6 years ago

Friendly staff and a great locally own business. They care about the community and there staff it really shows.

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9 years ago

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Ridings Rick Tire & Service Center

Ridings Rick Tire & Service Center

(1 review)

I took my truck in to have FULL service prior to traveling to Colorado from Illinois. I was at the…read moredealership service department literally all day but thought well it takes time. I did tell the service department that I would be traveling across country and needed to make sure that all fluids were full and everything in order. I have a diesel truck which requires DEF. (I DID NOT KNOW THIS AT THE TIME) I took my truck to the dealership rather than a oil change shop to make sure that everything was done appropriately. WELL IT WASNT. While in rout to Colorado going through Kansas at about 3am I got a warning light that my engine was going to cut off and be unable to go over 30 mph as it was low on DEF. So here I was at 3 something in the morning in the middle of nowhere with a engine shutting down to 30 mph!!! I was able to limp into a truck stop and found out it is a liquid that MUST be added with your oil change. My husband called the dealership in Monticello and spoke with the service manager and was basically dismissive and outright said they don't do that (add DEF) unless the customer specifically ask for it. Maybe it's me but when a customer asks specifically for ALL FLUIDS to be changed, checked, Filled... you would do so. At the very least one would think if it is their policy not to full the DEF unless specifically asked for they would ask you .."Do you want your DEF filled?" Especially, because the customer has told you they are going to be traveling across country and it says it needs to be done in the service manual. My husband called and spoke to the Manager at the service department who was very dismissive and basically said what do you want from us? Poor customer service at best! I won't be back and will make sure I tell everyone not to use this dealership for Anything! Wish I could leave negative stars

Bill Abbott - Auto Repair - autorepair - Updated May 2026

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