5 stars does not do this place justice! Drove a hour away to get a Salsa fat bike here…read more Great facility! Staff was super cool and accommodating: they swapped my brakes to moto on the spot and didn't charge me. Ben, the salesman actually did the work! How refreshing. Graham told me the local trails I needed to hit.... Spoke a little to Mike who clearly knows how to hire and train great people.... Overall, a fantastic experience.....

They helped my daughter pick the perfect bicycle to fit her needs at a good value!…read moreTheir knowledge and attention to detail was impressive.

The shop has a large selection of bicycles for a complete range of ages and abilities. I purchased…read morea recumbent tricycle which is the most fantastic thing on the planet. There are also accessories and electronics to outfit your bike for safety, comfort, or just for grins. The owner of the shop is a true Bike Whisperer and it was a pleasure to see the man operate. Judging from his repair rack, he seldom gets to work on the bikes he sells as nothing he sells was in that rack, yet it was full. It gives me added confidence knowing my trike was assembled by them and done correctly and with care and knowledge.

I needed a repair on my bike. The owner is a great guy who had it fixed in under a day. Even though…read moreI am from a town 30 miles away, I'll be back for a new bike or service. Thank you!

I'm so glad we still have a bike repair shop in town. The work I had Jerry do was promptly and…read more nicely done.

I brought my new old cruiser bicycle in for repair. The rear axle and all the bearings had to be…read morereplaced and reinstalled. Plus a new rear tire (tube and shell). With the labor it only came out to $65. Not bad! Hard to find good parts and people to fix bikes nowadays. I would definitely take my business to them.

I've bought 2 bikes from these guys. Wonderful staff that is very knowledgeable. They let you…read moretake the bikes on a pretty nice test drive. They really want to put you on a bike that is right for you. They absolutely do not push more expensive gear on you, but just make good, solid recommendations. I couldn't be happier with the gear I've bought for me and my wife. Once the kids get old enough, I'm going straight there for their bikes too! The location is really neat being right in old, downtown Oswego

This is how to build customer loyalty!…read more I took my bike into The Bike Rack in Oswego today for a tuneup. I assumed I would drop my bike off, get a ticket and hear back in a few days that my bike was ready, when I would return to the shop, pick up my bike and pay $100. Instead, they immediately put my bike on a rack, did a quick diagnostic, made a 15 second adjustment and told me I was good to go. Oh yeah, they spent a few minutes going over a couple of things I should pay attention to so I can bring my bike back before it might need major repairs. No charge for any of this and it took about 15 minutes start to finish. I have very little experience with a business that actually tells you that you don't really need their services. They've made me a Customer For Life! Thanks Bike Rack.

Worked with Tony at Mudslingers Bike Shop. Let me start out by saying he is great to work with. I…read moream in outside sales and can appreciate someone that has passion and knowledge in his line of work. Mudslingers has a great selection and even some pretty sweet jumps and a halfpipe behind the store. I drove 2 hours round trip passing other bike shops on the way and will do it again. Mudslingers has earned a lifelong customer here! Keep up the great work!

They sold me a bike that was super awesome. my bike is great no loose parts or nothinh. I use…read morethis bike everyday and it's my favorite bike out of all of them. I really recommend this place to get top of the line bmx bikes. Tony is a really good guy and very nice.

Our family had a great time on these electric bikes! There were awesome trails to ride on and…read moreplaces to see. Doug was kind and full of knowledge about the bikes. 2 hours for $40 3 hours for $45

What a fantastic experience. The staff was so patient and helpful. They really knew their stuff…read moreabout e-bikes. Gave us so much information and offered any assistance we needed when we decide on what bike to buy, even if we don't buy from them. My husband and I had a nice ride down the canal trail. Great way to get outside and enjoy the afternoon. I can't recommend this place enough. If you're worried about getting back on a bike after a long time, don't be. These people will help you every step of the way. Thanks guys.

Great place and great service. Took my bike in for a few minor issues. They took care of me right…read moreaway, didn't charge me for little things they did and answered all of my questions about my next bike (future purchase). Will definitely make this my go-to bike shop! Shout out to Jared for taking good care of me and knowing his stuff!

I've had a hard time trying to frame this. I'll try this…read more I had to listen to a performative dood talk emanating from the floor worker to a customer about chain lubricant that went on and on and on and on and on and on and on and on and on and on and on. And on an on an on an on and on. And on and on and on and on and on and on and on and on and on and on. And on and on and on and on and on an on and on and on and on and on. It was a long time. I waited. And I waited some more. I did some serious waiting five feet away in a red sweater. No acknowledgment. No letting me know it might be a while. But that would've likely stopped the upselling I started to see. So I turned me and my bike around and left. It's hard for me to be on my feet that long. That's why I bike. Dood has a right to be into his subject matter. Usually shops want you to feel comfortable and respected as somewhat of a priority, even if you aren't being directly pitched at the moment... it just was not a good vibe. All doods working there when I was in. Way heavy on the dood vibe. Captive audience syndrome. Sigh. Dood has to do what a dood does. I avoid places like this. Going to the bike collective in Rogers Park instead next time.

I have been doing business with Eric for years. He was recommended to me by a friend. He tuned up…read moreour family bikes and I bought a new gravel bike from him a little over 3 years ago. He serviced it for two years and it ran like a top. In the good riding months I put on over a hundred miles a week. Because of proximity I used another shop last year . Started with an expensive tune up but I had problems with it throughout the season. I knew where I had to go. I just got my bike back from Eric's shop today. Had a great 15 miler and once again it's running like a top! Eric is a master bike mechanic. He is always looking to do the best job with the least expense to you. It's the only bike shop I will ever use! Enjoy your ride!

Eric is awesome! Bought 2 e-bikes from him and his service and support is top notch. I highly…read morerecommend Everything Pedal for all your biking needs.