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    Bike Loft

    3.4 (11 reviews)
    ModerateBikes, Bike Rentals
    Open 12:00 pm - 6:00 PM
    Updated 2 months ago

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    Advance Cyclery

    Advance Cyclery

    3.7
    (20 reviews)
    5.9 mi
    $$$

    Chris and the team at Advanced Cyclery always do a great job with repairs and maintenance of our…read morebikes. They advise us of maintenance items to keep an eye on and are very thorough. They are really great people too! They have an excellent selection of E bikes and many other bikes and gear to choose from. Stop in and see for yourself!

    I bought a used bike and specifically asked for the bike to be tuned up. Not only did I call ahead…read morewith the request but had a lengthy conversation with the associate who took my ticket order telling I needed a complete tuneup along with having the tubes replaced. Long story short, the bike was not tuned up. The bike tech simply changed the tubes. No tune up done. Complete waste of my time. I bought a new seat and seat post and computer for the bike, which they promptly put on. No complaint there. Did a test ride in parking lot and gears had a noticeable "noise." Tech stated it just needed a few adjustments. He fiddled with the gears a bit and then noise stopped. He said I basically got a free tune up with the tire repair and everything is in order. I asked if there was a issue if I could come back. He said "of course." Did my first test ride, and there are noticeable problems with shifting. Asked for a discount since: 1. Order was improperly taken and was confirmed in store. 2. I now have to wait over two weeks for tune up; which is a major inconvenience--especially after being very CLEAR that the bike needs a full tune up. 3. Dismissed my issues with the gears in the parking lot and stated just needed a minor adjustment--no recommendation that might be a deeper issue and clearly a tune up is needed. . . which the 9 mile bike ride revealed. Chris, the store manager, completely dismissed my issue---despite telling me in shop that his associate had indeed missed the correct write up on the order. Worst customer service ever. Felt gaslighted for bringing up the issue that a full tune up was indeed needed and the shop had completely wasted my time.

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    Bike Loft - bikes - Updated July 2026

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