Our family wanted to hike in and around the area in April, which meant beautiful vistas along with…read moreabundant snow and ice on the trails. This meant renting crampons for our party of four. The first place that we went, Outside Bike & Ski ---- while they did not rent them, Paul sent us over to the nice folks at Gear Up. Cara (hope I am spelling that right!) took her time with each of us, explaining how they worked, showing how to adjust them, and then making sure that each of us newbies had our gear squared away so tht we were ready to go! It was also explained that "down days" would be allowed when we were not hiking with the crampons, so no charge there (yes, Canada is awesome!), which spared us the hassle of having to hustle back to the shop on the days we were not hiking. Much appreciated, Gear Up! So, given the amount of snow and ice on the trails, the crampons were life savers, and allowed my family to spend more time enjoying the great outdoors standing upright, rather than lying flat on our backs on the ice, looking dizzily up the sky as cartoon birds flew in circle chirping over our slipped-and-fallen bodies. oofah. Just to reenforce how necessary the crampons were: on this trip, we returned to Johnston Canyon, which is not hike as much as a walk long a path overhanging the canyon and water. Well, this time there was a lot of ice, making it a wee bit treacherous...people hiking in their sneakers were slipping and some falling. We must have had ten people point to the crampons we were hiking in and say "You've got the right idea there! Wish we had those!!" etc. The highlight for me was watching a guy in sneakers holding a cup off coffee sliding down an incline in the path like he had those shoes with wheels in them, maybe 15 feet total, coming to a perfect stop, with his coffee and dignity intact. Olympic Gold medal winner, fer sure!! Maybe not everybody needs crampons, like that guy, but we sure as heck did! We had a great time hiking Peyto Lake, Lake Minnewanka, and more! Thanks, Gear Up, for the great service and gear which added so much fun to our trip!!!!

Amazing staff, affordable prices and great equipment! Usually rental skis, boots, poles, and even…read moreice skates have a terrible look or feel to them but the ones at Gear Up were in good condition and performed great on the mountain! The skates however are standard hockey skates so don't expect too much from those. The man that helped us was super chill and provided us with some pretty great skis. Definitely recommend renting from this place during your stay in the Banff ski area!

My husband and I were staying in East Village and we stumbled across Rath Bicycle on a Friday…read moreafternoon while browsing through the pop up shops. We were immediately drawn to Laurie and her amazing customer service. She was very understanding of our time constraints and provided us with a map and key spots to visit while we were riding bikes along the Bow River. Unfortunately, 15 minutes after we left on our bikes, we were stuck in a terrential downpour. We ended up stranded at a restaurant until we decided to brave the rain and return the bikes. Laurie offered to let us make up our time if we came back on Sunday. We did just that! We had a great ride and really enjoyed being able to see more of the city by bicycle. We would highly recommend Rath Bicycle!!

From the owner: Rath Bicycles is a local grass roots bike shop in Calgary's East Village, focusing on vintage road…read morebike restoration and city cruiser bike rentals. Open Thursday- Monday but available to meet for rentals and sales on weekdays. Just need to provide 12h notice for bookings.

We are serious bikers on three month tour. My wife bent her derailleur in Glacier, we popped into…read moreBow Cycle and they repaired it for no charge. Great experience, the staff is awesome.

I tried to purchase a $3,000 bike from this shop and was let down by their staff and inventory…read moremanagement twice in four days. On Monday, I called to check stock. I was told they could not hold it and to buy online. It sold before I finished work. After I left feedback, their team texted me to apologize and promised they would train their staff better on holding procedure. On Wednesday night, their website showed two of these bikes back in stock. Following their previous instructions, I purchased one immediately and my card was processed. On Thursday, a manager contacted me to cancel the order, claiming someone else bought it first. When I expressed my intense frustration at being misled twice on a $3,000 purchase, the staff was dismissive. When I requested to speak to the owner, the owner called me back simply to defend his broken inventory system and shift all blame away from his business. Taking a customer's money for an item you do not have, and having two issues in a very short time frame is unacceptable. If you are looking to make a major financial investment in a bike, go to a shop that has a functional website and respects your time and interest in the "lifestyle" that is being promoted.

Great bike shop! Super helpful staff and lots of parts/options. I went to 2 other bike shops in the…read morearea looking for an adjustable stem and nobody had anything except for rebound cycle. They even measured my handbars for me with some calipers cause it was a used bike and I didn't know if the stem would fit.

Our family just rented bikes here today and had a wonderful experience! We needed a kid bike, a…read moresmaller adult bike, two larger bikes, an e-bike, and a chariot for our five-year-old. The staff was attentive and made sure that each member of our family felt comfortable on the bike chosen and that seats were at appropriate heights. We used the half-day option and rode all the way the Three Sisters Parkway and back, and we still had ample time to putz around town and stop for snacks. So glad we used Rebound for our fun family day out!

DUDE. I went into basically every ski shop in Banff and this was the place that I knew I had to buy…read morefrom. Andrew, the owner, took time to listen and ask questions about my ability, my preferences, and what I needed to work on. He gave me advice without trying to sell me on anything - very different than some of the other shops in town (cough, cough, Abominable). I decided on some skis and wanted to work out some boot issues I'd been having. He told me to come back the next day and Brody would help me out (because Andrew was going out of town). Brody = freaking amazing. I ended up getting new boots and he helped me figure out that I was in a boot way too big for me. I got the new boots and after a day of riding, came back to make some adjustments. He and Tristan really thought through what options I had to make the boot fit perfectly. I was so impressed with how cool Brody was with my MILLIONS of questions. You could tell that he really cared about doing things right and making sure I felt great in my boots. It was an awesome experience. They do heat molding, waxing/tuning, sell Nórdica, K2, and Technica (and a few other brands I think). Great shop with great people! We meant to stop by to say thanks again before we left but didn't have time - if you see this review, tell them Andrea from Las Vegas sent you!

This was my first time renting bikes in banff. We wanted a more relaxed ride so we could explore…read morethe town of the banff and the bow river. We opted for cruiser bikes. The staff were friendly and eager to help. We received a helmet and a lock along with your bike, charging you 10 bucks for an hour or if, over 3.5 hours, it'll be 35 for the day. We found these to be pretty reasonable prices! The bikes were comfy and easy to use. There were also lots of trails and places to bike around town that could allow you the whole day to explore. We would definitely come back here. Maybe next time I'll try a mountain bike!

Mike was fabulous in determining what type of rider we were. Had regular trek bikes fur three…read moreseasons and then purchased our gazelle electric cm380 and T10. So happy and with the help of Mike advice and expertise. When buying any bike, information of the type of rider you are and what fits those specs is the most important. Sad that they will be moving as the shop was so convenient for riders along fish creek pathways.

It pays to be curious. Last summer's visit to CC Pure was so positive that I had to come back when…read moreI revisited my mountain bike selection journey. I spent the last month researching all things mountain bikes - I bought my last bike in 2001... it's been quite the learning curve. Bikes are in limited supply in Calgary, and some shops are using the global scarcity as a way to pressure a purchase, or at the least, get a 30% deposit. I restarted my search a month ago, beginning at Pure. Great experience. I demoed a couple different bikes. Then, I demoed two more bikes at CC Bow Trail (not so positive - more interested in making a sale than helping me), and then another demo at a Bowness shop (very positive experience). Yesterday, having narrowed down my search, I went back into Pure. Coming in at 5:30pm (they close at 6pm) didn't phase them. Cole was the sales rep and treated me great, as did other guys who helped me choose some pedals. The store was closing, and here Cole is offering me a demo ride. Even though I was somewhat certain about my purchase, Cole never once rushed me or the sale. It was around 6:30pm when I paid for the bike - 30min past closing. Big thanks to the guys at CC Pure. Helpful, patient, kind... and one happy customer with a new Santa Cruz Bronson + new set of clip-in pedals. Sincere gratitude for all the help.

Thanks to Banff Cycle+Sport, We just had the most scenic and fun rides EVER! We rented a pair of…read moreTrek Domane for multiple days and put some miles on them (7+ hour rides each day through countless climbs and descents). While we brought our own supplies, the rental includes helmets, pedals and repair kit. The bikes were adjusted to our measurements before we hit the road. Tom and the team gave us great suggestions on routes. These bikes are very well maintained, which is evident in our smooth and issue free rides. We'll definitely rent from them again if we are back in the area!

Tom and the staff at Banff Cycle are top notch; this is definitely the top shop in the Banff area…read moreif you are into road biking. We rented a pair of Trek Domane's and took them out for multiple days of 7+ hour rides without any mechanical issues on every climb in the area. You pay for what you get; the service on the bikes and the fact that the shop takes care to maintain their equipment made the difference for us.

We had such a lovely experience from the get go. Eva was delightfully welcoming and…read moreenthusiastically charming. Our bikes felt like new and performed perfectly. We saw stunning panoramas from the trail and during our picnic lunch. We brought our panier along so we could bring lunch and extra clothing (call this a pro tip if you wish). PS not all bikes have a rack so you might want to reserve ahead if bringing your own panier, otherwise bring a backpack. Eva provided the best customer service and was the friendliest person we have met in Canada ever. Thanks.

The staffs are super nice and professional. Price is very reasonable. Certainly will come back if…read morewe have next vacation in Banff.

Even though we are 2 hours away, we continue to support this business. This company has friendly…read moreknowledgeable staff and one of the largest amount of bikes I have seen in a store. Well worth the drive

If you are a bicycle enthusiast a stop at this shop is a must. A unique setup, trained bike…read moremechanics, cycle track out back and an amazing assortment of bicycles. We came here as my son grew to exchange used bikes. Now it is my regular bicycle shop, despite living an hour away in Calgary.