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    Biggs W Travis Atty

    5.0 (1 review)

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    3 years ago

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    Minor & Jester

    Minor & Jester

    4.3
    (4 reviews)

    I hired Minor and Jester to handle an eviction case for one of my rental properties, and the…read moreexperience was nothing short of a nightmare. Despite the fact that my tenant had not paid rent for three consecutive months, the firm completely botched the case. Specifically, Christopher Henry and Olivia Ponce, who were assigned to represent me, were grossly unprepared for court. Their lack of knowledge of the eviction process was glaring. It was clear from the outset that they had not done their homework, as they fumbled basic questions and failed to present crucial evidence to support my case. To my disbelief, their poor representation led the judge to dismiss the case (you can look it up in the public records for the City of Denton), despite the tenant's clear violation of our rental agreement. The lack of professionalism and competence from both attorneys was astonishing. I expected to work with experienced professionals who would fight for my rights as a landlord, but instead, I was met with a careless and disorganized defense that ended up costing me time, money, and a resolution to the situation. The only reason I'm giving them a two star review is because they were quick to issue the refund of the retainer fee and the consult fee, thus admitting their error. Do you want to be their next mistake?

    Both Jill Jester and Chris Henry are very professional and cared about my case. Chris was my…read moreprimary attorney and I felt like I was in good hands the whole time. He doesn't mess around and I greatly appreciated his determination and dedication to getting my case resolved. I also liked that he knew the laws very well and was always able to tell me right away what could or could not be done. Their staff is also highly skilled as well. You will not go wrong with this firm!

    Hayes, Berry, White & Vanzant, LLP

    Hayes, Berry, White & Vanzant, LLP

    2.5
    (11 reviews)

    My Reflections on Transparency and Client Guidance…read more ADVICE: Ask for an example of an inventory before you begin. This was one of the most challenging items that ended up costing additional money because it was not explained in detail and every change I made, was an additional expense. If I had known, I would not have sent it to them until it was completed. My rating would have given them a 5 but they cost me a great deal of money so I am giving them a 3. Based on my experience with two probate cases, I can share insights into how these cases are managed, particularly in terms of communication, transparency, and billing practices by this firm. At the outset, I was informed that certain details might not be communicated proactively, as the attorneys handle these matters routinely and may inadvertently omit information. In practice, however, I found that the information provided was often sufficient only for the immediate next step. This incremental approach meant that I frequently needed to ask additional questions to fully understand my responsibilities and the process as a whole. One of my primary concerns was the billing structure. Every inquiry or clarification I sought resulted in additional charges. Had I been better informed from the beginning about my duties as well as the specifics of the fee arrangement, I believe I could have saved both time and money. A more comprehensive briefing at the outset would have improved my ability to anticipate tasks and associated costs. While it is possible that this approach is common among attorneys, the experience left me feeling that my lack of familiarity with probate proceedings was not fully addressed. I felt that greater transparency and client education would have been beneficial, not only to foster trust but also to empower clients to make informed decisions. In summary, my experience managing probate cases highlighted the importance of clear communication and upfront disclosure from legal professionals. Prospective clients may wish to ask detailed questions early on and seek explicit explanations regarding their responsibilities and all potential fees to avoid unexpected costs and ensure a smoother process.

    I hired Colby for what should have been a straightforward child support modification case. From…read moreearly on, communication with his office was a problem. His paralegal was not aware of the current child support net resources cap that Texas had recently raised, despite that figure being central to my case. She also called me repeatedly regarding routine matters, even after I gave clear written instructions in email that I preferred communication in writing due to my work schedule. In addition to these calls, the firm scheduled multiple intrafirm conferences, each of which generated additional billable time. Colby told me that opposing counsel was unwilling to negotiate or engage in settlement discussions throughout this process. Despite this, I was billed over $7,000 in under four months, including time billed for researching mediation venues and identifying a potential mediator. Mediation never actually occurred -- the case went straight to a preliminary hearing instead. The firm's communication practices also created unnecessary billing. It wasn't limited to discovery documents -- even routine communications, such as requests for dates or questions relayed from opposing counsel, followed the same pattern. The paralegal would send a request and not wait for my response before following up with a phone call, and then again with a follow-up email -- generating multiple separate billable communications for what should have been one exchange. On several occasions, I received three billable communications within a period of less than 16 hours, despite the firm being fully aware that I work shift work with long hours and had asked them, more than once, to reduce this pattern of communication. After I repeatedly asked the firm to stop over-communicating in this manner, Colby filed a motion to withdraw from my case, citing 'lack of communication' as the reason -- this occurred a little over a month before my scheduled hearing date. After withdrawing, Colby refused to send me the settlement negotiation history or documents from opposing counsel, stating he had 30 days to transfer my file, which would place the transfer after my hearing date had already passed. As a result, I went to my hearing representing myself, without knowledge of any prior settlement discussions or offers. At the hearing, opposing counsel and I negotiated and reached an agreement within the first five minutes. During that conversation, she stated that she had never actually been presented with the settlement offer that Colby claimed he had extended to her on my behalf.

    KoonsFuller

    KoonsFuller

    3.7
    (6 reviews)

    I would not recommend this firm to anyone dealing with a family law case…read more During one of the most difficult periods of my mom's life, her case was repeatedly bounced between different attorneys. Every time a new lawyer was assigned, she was billed to "get them up to speed" on information she had already provided. That alone felt excessive and unnecessary. On top of that, she was pressured into settling when she did not feel fully comfortable doing so. Instead of feeling supported and strategically advised, she felt rushed and steered toward a resolution that benefited efficiency over her best interests. We are now carefully reviewing the billing statements and are extremely concerned about the mediation charges. The amount billed for mediation -- and preparation surrounding it -- appears inflated and unreasonable given what actually occurred. Family law clients are vulnerable. They deserve transparency, consistency, and ethical billing practices. Unfortunately, that was not our experience. If you value your case and your money, I strongly recommend asking very detailed questions about billing practices and attorney assignments before retaining this firm.

    disappointed in this firm they are very shady please make sure you listen to ALL OF THEIR…read moreWORDING.. don't let them send any funds to their office they will give you a crazy bill. I was awarded a 19,500 bill for the 20,000 my ex sent for me and they intercepted and took it.. terrible way to treat clients

    Biggs W Travis Atty - lawyers - Updated August 2026

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