We found out taking a very sick baby to this hospital is not going to help, as they do not have…read morepediatrics there. I would have been more understanding if the DR advised fir us to take her to UC Davis the night my daughter brought my Grandbaby in, but he didn't and sent her home. He did test her for the rihnovirus and rsv which came up negative. 2 days later she was worse, I called this hospital and an amazing nurse told us they would transfer her to US Davis if we brought her in anyways if she needed more than what they could do for her and told us to drive safe on our way there. So we took her right away, she is in ICU getting amazing care! She has HMPV virus which also went into the beginning of pneumonia and a UTI and she's only 10 months old. My daughter said the DR at Orchard tried to take care of the baby, but was not equipped to do so. Maybe instead of sending her home, advising to go to UC Davis would have been sufficient enough for us because we did not know where to take her to get her the help she needed and we were just reaching out for help 8r advice. I have been to this hospital for myself and they went over and beyond to help me, but infants or children, take them to UC Davis if really sick.

This hospital is a JOKE!!! Got seen 9/26 after having my…read morenipple ring ripped out by a shower door and splitting my nipple basically in half. The doctor that helped me was nice, but they were supposed to send pain killers across the street to CVS. Called the following day 9/27. No prescription. I then call the hospital where someone speaks to the doctor and I am told a second time they will send something across the street. Mind you this went thru nerves and I am in tremendous amounts of pain. Call this morning 9/28 and still no prescriptions, so I called the hospital where I speak to a rude nurse that tells me I will have to be seen again because "he didn't call anything over a leave a note". So I WASTE my time coming in a second time just to be told to take ibuprofen and Tylenol. Which they could've said over the phone. I wouldn't take my pet rock here. Their postop care is horrible & their charge nurse has something stuck up her back side. If you want REAL, PROFESSIONAL help, go literally anywhere else!

Visited December 22nd…read more This hospital and ER are very small. I had to pick up an elderly friend because she needed a ride. She said her wait was minimal! She was treated kindly which is very important ( I have done 2 long tours as a missionary in West Africa so good care along with dignity and respect go a long way!) I am not a patient nor have I ever been here as I do not live in this area but the inside looked clean and she was well taken care of! Btw..it's behind the police station and Burger King. Thank goodness I had gps!

Don't have any faith in the ER department of this "hospital" but thought how could they mess up a…read moreblood draw. Well they certainly didn't leave me with quality care. From the highly unprofessional conversation by the ER staff I overheard during my check in, to the bruise/bump I was left with after my blood draw. The ONLY upside was they were the only facility open for lab work on a Saturday.

The acute care is helpful for people with immediate needs in the area. The employees are good. The…read moreservices are good. If you need to stay longer, they are helpful if they have a bed available. Small hospital.

Oroville Emergency is a JOKE!! I arrived at 6:00 pm and left at 12:00 am , never to see any Dr…read more every time a patient would ask including myself how much longer we all got the same answer, they said that there still trying to find a room. What a joke , I don't recommend anyone going to this place. The following day I went to Chico I was in and out in 2 hours the staff there were amazing!!!!

Fortunately, there is a hospital in this area…read more Unfortunately, this is the only hospital in this area. In general, the staff seem chill, no attitude. The water fountain outside is nice looking when the water is on. The statue in the fountain gives cemetery vibes when the water is off. The gift shop seemed to always be closed, but there are lots of gifts in the window. You'll need to check in if you visit someone. The care seems attentive enough. And they have an emergency room, in addition to radiology services.

The outside looks abandoned. Why can they water and take care of the landscape. Never seen a…read moremedical building in such terrible condition. Very depressing for patience coming in, beautiful antiques inside, outside looks abandoned. Little water wouldn't hurt I'm sure the doctor could afford water No taste

In Oct 2020 was in ER, ICU Trauma Wards 6 weeks then 4 weeks in…read moreSacramento Mercy Dignity HP for reconstrucion surgery then back to Enloe Trauma Ward till Nov 30, I had a rare flesh eating virus that took 10 surgeries, followed by two reconstruction surgeries, and one last Ostomy Surgery in May. They saved my life. and Dec 2025 went to ER having a AAA aniurism bleed out that saved my life again, had imediate surgery just hours later both times they saved my life. I owe them allot. Nothing but good things to say about the Hospital doctors and Love the Nurses.

Terrible service. Went to prompt care and sat there for over an hour. After being seen they…read moreadvised me that I had an emergency and needed to call ENT right away to make an appointment. I called Dr Stewart's office and told them the situation and they told me they couldn't help until referral came over. over 3 weeks later & they finally called after knowing it was an emergency for an appointment. I went to Oroville ENT & they rushed me in the same day. way better service!!

The worst Doctor's office I've ever been to. Employees are more worried as to where they're…read moreordering lunch from instead of helping patients. No follow through, unorganized, customer service is zero on a 10 scale. It takes months to get them to do a referral correctly. I've been waiting on physical therapy for five months. I have an authorization in my hand and still can't get it right. So stay away from DR. Lopez and his terrible staff. Do yourself a favor and just don't call. They are that bad!!!!

I went in today expecting a quick visit and I was so impressed..... the new doctor is awesome!!!…read moreShe is relatable , humble and wants the best for her patients.... No ego whatsoever!! Doctor Oziel Nassif is awesome!! I'm very impressed with her knowledge and the tools she gave me to help heal myself!!

Orchard medical specialty center I personally love this place I drove from Chico cuz I love it that…read moremuch I see Dr Kevin Weber the orthopedic surgeon and the nurse practitioner Natalie Peterson they even have same day appointments like you can just walk in you might have to wait a half hour but they always see me they have x-rays on site ans labs too! Xlnt staff 10 out of 10

Laid back to a frustrating level plus their 10 minute cancelation policy is infuriating- when you…read moreare stuck in line, then can't check in on time because of the patient in front of you taking too long. That shouldn't become my problem. My second missed appointment because of the check in process. I'll be looking elsewhere for care.

This is specifically directed at Salah Sherif, MD. The staff and nurses were great but this is not…read morea doctor. I repeat, this man is not a doctor. (https://www.linkedin.com/in/salah-sherif-73a1029a/overlay/about-this-profile/) NOTE: No exaggeration of circumstances, this is exactly what happened: I was ambulanced in from a high speed motorcycle crash from Thunderhill race way (90mph+). I had a golf ball sized bump on my left temple, shoulder was jacked up and sticking out, and I was in a very bad state from the hit to my head (Cracked my helmet). The ambulance staff and nurses were great. As they were wheeling me into a room, I saw a guy sitting in what appeared to be a closet watching Youtube videos on his phone. Not trying to be funny but I thought it was the janitor. The nurse, (Can't remember her name but her husband was also a veteran), got me set up, spoke with me, and just was there to sit with me and make me feel comfortable. Thank you! A "Doctor" came in, and to my surprise, it was the guy sitting in the closet watching Youtube. He came out, asked me some questions which I could not understand as his English is terrible. Took a quick look at my shoulder and left. Said nothing about the golf ball sized bump on my head. From my vantage point, he went back to his closet and began watching Youtube again, I could hear it. I was in disbelief but OK, we are waiting for the Xray. He comes out again after the Xray and said I have a Shoulder Sprain without going into any details. I saw that my IV was out of my arm and told him to put it back in so I have the pain medication. I had to ask him 3 times to do this and even showed him. He left the room again and the kind nurse did this. Where do you think he went...back to the closet to watch Youtube. The nurse sat with me until my ride came and we just talked which really helped take my mind off of the pain and shock. I would think a Dr. would show more interest in a patient that just came in from a horrific crash and at least be concerned with a concussion that was visible from my forehead. Maybe ordered a CT scan at a minimum. I then started thinking maybe this guy forged his Medical training when he came over from his country. I just could not believe this is a doctor. If you get seriously hurt in Willows, California (ThunderHill Crazies...), I hope you have another choice at this facility. Salah Sherif, MD could get you killed by not going through proper procedures and showing a little more concern than wanting to get back to watching his Youtube. Must have been a good show?

My 98 yr old Mom was transferred from an hour away for Rehab here. It's a REAL hospital with lab,…read moreX-ray and a hospitalist on site. Such an upgrade from SNF Rehab. Great staff providing solid care hard working with super kindness. I'm a nurse and I can attest that they are on the ball and competent. Don't let the distance, size of the place or decor (converted elementary school) fool you. This place is a gem!!

The worst hospital in California the shit I had to go through was like a dark comedy movie, not…read morehaving equipment /tools having to find tools, then I heard them saying they lost the tool they had just found and sterilized its was one stupid mistake after another, was there for over 5 hours!! literally a JOKE it was UNREAL!! Never go here drive an hour if you have to, avoid this place at all costs.

Rideout Hospital - 3AM Flank Pain, Anxiety Poops, and an RN Named Sara Who Deserves a Trophy…read more I rolled into Rideout Hospital around 3AM on Sunday, July 27th, after hours of battling whatever-the-heck-was-happening to my right side. Flank pain from hell. I tried everything at home Tylenol, ibuprofen, deep breathing, mild crying, you name it. I finally gave up pretending I could handle it and decided to go in, expecting the usual ER horror story: packed waiting room, dismissive staff, and being told to just "walk it off." Nope. Plot twist, it was EMPTY. I was checked in and seen in literally 10 minutes. My BP was sky-high (169/90), and the team jumped into action like a Nascar pit crew. I was given oral pain meds, labs were drawn, and soon I was moved to the back where the real MVP of this story appears: RN Sara. From start to finish, Sara was everything. She didn't just do her job she nailed it. She advocated for me, listened, and made sure I got the right pain meds. The doc was about to give me Dilaudid, but Sara was like, "Let's try morphine first" and she was right. It worked perfectly, and honestly, I don't think my body or my soul could've handled anything stronger. She took the time to assess what I actually needed, not just what was on autopilot protocol. Total lifesaver. And then came the most humbling part: anxiety hit me like a truck and brought along its BFF emergency bathroom runs. Every five minutes, there I was, speed-walking to the bathroom in between waves of panic and pain. It was humiliating. But Sara? She never made me feel awkward or gross or dramatic. She was understanding, gentle, and even joked with me and my sister to keep the mood light. Bless her. Eventually, I got a CT scan because the pain was no joke, and while they didn't find anything alarming (just some good ol' constipation), they told me to come back immediately if the pain returned. The PA on call gave me a well-deserved "mom talk" about not mixing mega doses of Tylenol and ibuprofen like I'm a chemist with no consequences, which I appreciated. Stern but caring. By the time I left, I was pain-free, relaxed (ish), and just really grateful I had gone in. I was originally hesitant I mean, let's be real, women often get brushed off in ERs for pain. But not this time. I was taken seriously, cared for quickly, and treated with so much compassion. I hope whatever went down in my body that night never comes back, but if it does, I know exactly where I'm going. And if I'm lucky, Sara will be on shift again, because she is an absolute gem.

This is the absolute best hospital I have ever been to. All of the staff working here are extremely…read morekind, helpful, patient, and very informative. I have an upcoming surgery here and I was really nervous and scared but since coming here for other appointments and covid testing, I'm already very relaxed and confident that i will be in good hands at Sutter Surgical Hospital.

Absolutely livid about my experience here. I had an upcoming surgery and went to my pre-op…read moreappointment a few days prior. When the employee mentioned there would be a Covid test that day, I mentioned I had had Covid several weeks prior, and also tested negative several weeks prior. The hospital has a policy you must be Covid free for seven weeks prior to surgery. While I respect this policy, not once was I informed at any point in time. Not at the appointment with my surgeon, not in the pre-op packet, NO WHERE. I had made arrangements prior to my surgery that were now pointless. I had taken time off work and family members had taken time off work to care for me during my recovery. I sincerely hope this does not happen to another patient because the lack of communication is ridiculous.