I've had my stuff there for a few months now. Wasn't he plan but so far it is what it is…read more The price isn't bad. The place isn't climate controlled and I knew that. The bugs and snakes are gross. But it's by an area that has wildlife. The roads between the units is HORRIBLE! We were not warned and you can't tell by standing in the front looking down. It tore the bottom of our car. They moved us to another until but the road should be fixed. It's not safe. They themselves are super nice people. The one guys knows nothing about the office. I happened to be there on that day. The lady is very knowledgeable and fixed all the stuff that was wrong. Just know the other stuff and be prepared.

WARNING WARNING…read more WARNING I would give Freedom Storage zero stars if I could. My experience here was beyond unacceptable. My storage units -- along with numerous others -- were broken into, and somehow this all happened during the exact period when the cameras "failed." Convenient doesn't even begin to describe it. What makes this even more suspicious is that my units were not located together. Whoever did this knew exactly where to go. They would have needed to know the layout, the unit numbers, and the routes through the facility to avoid detection. This wasn't random. We're told this is a secure facility, but when I went to check on my units, I was able to access them during the time the cameras were supposedly down -- even though the magnetic lock system is supposed to prevent doors from opening when surveillance is offline. So not only did the cameras fail, but the backup security measures failed too. Let's recap: * Cameras were down * No backup footage available * Gate security didn't prevent anything * Magnetic locks didn't work as intended * Personal locks were useless (a locksmith even said they can be picked in seconds) At that point, calling this place "secure" is misleading. When everything fails at the same time, and the thefts appear targeted, it raises serious concerns about how this could happen without inside knowledge. To make matters worse, the system did not prorate my rent after the incident, and the property manager has not responded to employee emails regarding this issue in over 72 hours. And to address the likely response -- yes, you probably won't find me as a current tenant. That's because I moved out within 48 hours of discovering the theft. If you value your belongings, I would strongly reconsider storing them here. If that's how they treat the veterans in this Military community I think they should be put on the Black list for this community.

We stored our trailer there when we weren't using it. Their prices are affordable. Covered space…read morewas great. In and out privileges 24hrs secured access. We would use them again in a heartbeat.

Well maintained and clean storage facility. Good security gate with 24hr access. We kept our RV…read moreparked there, the spots were large, level and a reasonable price. Staff was friendly and helpful. They were adding on last time we were there.

This past week I drove a 17' Uhaul from Southern California to Killeen (one of my family members…read morewas relocating). So I needed a storage unit in a bad way. I also needed to return a car hauler and the Uhaul truck itself. The office manager Mary was able to get me a unit and I was also able to turn in the equipment I rented on this long journey across the country. Mary made this process seem less and simple. I was treated like a person not a number. She was polite, professional and courteous. So I downloaded the truck and turned in everything. I received an email the next day with the turn in information. Later that afternoon I received a phone call from Mary. She said I didn't lock my storage unit all the way and that I should come lock it up. Again she was polite and made sure I was aware of the situation. So if you are looking to rent equipment to move or need a little space in your house this is the GO TO place I would recommend. I have lived in the Bell county area for about five years now and this place is top on my list (I have rented from several other places in the past during deployments) Thanks Mary.

I cannot say enough about this clean storage facility. Their units are sturdy metal and their…read moredoors close securely. There is one way in and out of the gate. There are U-haul trucks you can rent. MARY is always helpful. They answer all my questions. They let me stay in their tv waiting area with magazines and comfortable chairs, and use their phone when I locked myself out of the car. They checked on me to make sure I was all right, and gave me water to drink. The man who keeps the grounds knows what he is doing. I feel safe there, and the staff makes sure the environment is sanitary. They have a lot of units. I think you'll be very glad you rented from here.

They do a great job and office folks communicate very well with the customers. The guys are here…read moreto pick up every Thursday as promised. They will take extra trash if you give them a heads up prior to pick up day. Use them! You will not be disappointed!!!

Terrible customer service would not use them they canceled are service after 6 years without any…read moreprior notice they came on my property without notifying us and took the trash cans. When we called to find out what happened to the cans they said they were canceling because I called and complained about them taking trash out and leaving on my yard and yelled at them when my wife said how unprofessional and bad the customer service was for not notifying us they hung up on her. Terrible service use someone else.

Best customer service in the world!! Some of the nicest people work here and you will enjoy their…read moreproduct immensely. You will never regret stopping by!

I made an appointment online to get my mom's car detailed for mother's day and found the scheduling…read moresystem very easy to use. I had a question regarding the packages and inquired via Facebook messenger about the best option for my mom. Within an hour I received a reply back. Rahsaan and his partner arrived promptly at 9am and were super professional, polite and friendly. They introduced themselves to us and were very quick in assessing the car and giving us an estimate. They were extremely thorough in their detailing and my mom was thrilled. We'll definitely be utilizing their services in the future!

This is by far the best car detailing company in the Killeen and Harker Heights Area. Sean and his…read morecrew, do great work. Don't take my word for give them a call at 254-213-8682 and book your appointment and see for yourself. Sean was very respectful and took his time with Both my wife's and my car. He treated our cars as if it were his own. He diligently took his time to make sure the cars were in pristine condition. My wife's car had a lot of built up stains in the carpet, and by the end you couldn't tell where they were. I would highly recommend this company to anyone.

Great communication and prompt and professional service! 10/10 highly recommend. Thank you!read more

Cameron and his crew did a great job! They were fast, reliable and got the job done! Highly…read morerecommend!