Coming from California with hundreds of unique coffee and matcha spots, I was excited to see that…read morepeople raved about the coffee and matcha here. Their matcha here isn't even comparable to any of the spots in California. You are being scammed. Too much milk. Not enough matcha. No earthiness to their matcha. Just tastes like sweetened milk with bits of grassiness if I am being completely honest. To top it off, the customer service is terrible here. The barista couldn't even be bothered to smile or ask how you are doing. Almost felt like an inconvenience ordering from her. Ordered my drink for dine-in and I would rather just grab my drink myself than watch them set it down haphazardly on the tables. The ambiance is great and I see why it can be a great study spot, however, I can't justify the poor customer service and subpar drinks to come back here.

Came in on a Friday morning - beautiful space with lots of natural light and plenty of tables and…read morechairs. Ordered the % Latte and it's a sweet latte! Wasn't expecting that but delicious nonetheless. Staff was kind and it's a great place to get together with friends or get some work done. They have wifi.

We LOVE cafe immortelle. Norm is extremely kind and always in a good mood. It is small inside, but…read moremultiple 2 top tables and a window bar top too. We have tried multiple different coffee flavors and each are really well flavored but not overly sweet. The espresso is never bitter/ burnt. They use sabbath coffee roaster beans. We have gone to nearly every coffee shop in the greater Troy area and cafe immortelle has the best cafe miel. A must try. A staple food here is the spam musubi- if you have never tried spam before, this is the place to try it. I have looked all over for a musubi reminiscent of one I had in Hawaii and this one is delicious. My husband has tried multiple food items and they never disappoint.

Quaint and intimate coffee shop. Homey living room vibe. Staff is friendly. Good quality coffee!…read moreSome bigger tables in the back. Perfect for a coffee date!

This is my 2nd time eating here. I live all the dessert options and drinks too! All the staff are…read moregreat. Super nice! Its located inside Noble as part of a mini food court. Can't wait to visit and try the other desserts!

What a beautifully redone space! We enjoyed a cozy working lunch. There is a grab n go section in…read morethe grocery store -you can then take purchased items to the dining area- or you can select made to order bowls and rolls via a tablet ordering system (as we chose to do). This clever method also allows one to split the bill! Our food was prepared quickly and oh so delicious. We then stepped up to the coffee bar for a couple of caps and some pastries. Will return.

Love the coffee, tea and snacks. Ambiance is lovely. Great service. Will definitely hang out more.read more

This place was generally good. The green and ginger teas were of high quality. Note: they are…read moreintense (the green tea was the strongest I've ever had). The chairs are padded, making them much more comfortable than average for a coffee shop. Caveats: - The music (in the Bruno Mars / John Legend vein) was a bit louder than I would have liked to be conducive to conversation. - The condition of the bathroom was not as good as it should have been. There was a faint smell, the toilet needed to be plunged, and the soap was out. I told staff about the soap. They said they would fill it but it was still empty nearly two hours later.

Good ambiance with kinda pricey but nice craft drinks. Guava matcha was unique!…read more Nice seating area. Came in on a weekday, wasn't crowded. Staff is friendly!

I don't get the name but love the dachshund icon!!…read more Good baristas. Nice coffee break in the mall. Place is crowded always. Very cool decor

The coffee at Haraz Coffee House was rich, smooth, and had such a nice aroma. I tried one of their…read moretraditional coffee drinks with a pastry, and the combination worked perfectly--the coffee had warm, spiced notes while the pastry added a little sweetness. The atmosphere was cozy and inviting, making it easy to sit and enjoy the drink instead of rushing out. A great spot when you're in the mood for coffee with a little something different.

The service was horrible. These ladies stood in front of me and spent over 10 minutes ordering mind…read moreyou I had to be at work in less than 20 minutes and I had about five minutes to order my coffee and leave. Nobody had to care in the world of the line of people waiting to order while these two ladies were standing at the register, just talking as if there's nobody behind them.. I ended up walking out without coffee. I came here to try their new cloud drinks. Honestly, I don't think I'm coming back, but I will definitely check out another location.

This is my local go to for great coffee and snacks. They also have real food which I have yet to…read moretry. We are always greeted when we walk in and service is fantastic. I recommend their seasonal coffee flights.

Came in on a snowy afternoon for a pick me up. Easy to find in the plaza and parking out front…read more Inside is very cute. You can tell they expanded with the dining area to the left and the cash register with all of the goodies in the cases to the right. The staff greeted me right away gave me time to look at the menu. I didn't have enough time to hang out and get a flight of their coffees to try, but I wanted to try the teddy bear frappe. I also ordered two macarons. There is a lot of great stuff, including food and of course treats. Along with cakes. Didn't like that they charge a service fee for using a card. The macarons had good flavor and a good shell crunch onto them. But my frappe wasn't great. Very bitter foam on top and didn't really taste like much other than the bitterness. Will come back to give this place another shot. So many things to try!

Stopped by on my way to visit my dad at White Chapel. The variety of pastries, both sweet and…read moresavory is amazing! I'd rather come here for a quick serve yourself lunch than go to an overpriced breakfast place. My onion tart was delicious, leaving me wanting more. my ube donut was extremely generous on the filling. Not a strong ube flavor, but still good, and the donut itself was light and fresh. I am glad this place is easy to get to when staying at my friend's condo nearby.

Pretty decent coffee place and definitely a cut above Starbucks…read more.. Pleasant atmosphere and attentive staff. Clean and well lit. Expensive with a good selection of pastries and savoury treats and ice creams. I tried the strawberry Matcha Latte which was curious yet refreshing. Would definitely come again.

Coffee is good. Staff is very kind. Tables inside for seating and drive thru option as well…read more Ambiance is unique & not made for kids. :)

The coffee was actually sub-par. Maybe it's not why people go here and I get that, but if the…read moreproduct ain't any good, having attractive sales staff just doesn't work for me. Think about how much better things could be if there was both. Also, the one making my coffee didn't provide the best service. Can't have an attitude in the service business - I don't care how attractive you might think you are.

The staff were all friendly and helpful both times we visited. The selection and taste of items…read morewere great. They carried the viral fruit desserts that look exactly like the fruit being represented and taste just like that fruit also. We got a few different flavors and shared them with the family we were visiting. We were all impressed and pleased. On our 2nd visit we had the ham, egg, and cheese croissant. It was large enough that we could have shared 1 between 2 of us and still be satisfied. The egg was so fluffy, the cheese was very mild and the croissant was soft, buttery, and tender. Yummy is an understatement. There are a couple of tables inside but there is a beautiful outdoor patio set up with several tables where you can sit and enjoy your food and coffee among friends.

The tea selection is a bit limited, and they don't offer matcha lattes, so I ended up getting a…read moreregular bagged tea. They do have a great variety of sweet treats to choose from, though. There's plenty of seating both inside and outside, with lots of shaded outdoor tables that make for a nice place to relax.