1) They refuse to provide an English contract. 2) They HARASS you over the phone for months. Literally calling every week no matter how many times you tell them to F off. 3) Their "raffle" thing is actually illegal as per the QC consumer protection bureau, so if you fell victim to it there are resources *see links below http://www.opc.gouv.qc.ca/actualite/communiques/article/bigfoot-paintball-declaree-coupable/ http://imglin.com/20180418154150%5F4939239.png read more

Situated in Saint-Alphonse-Rodriguez, up north of Laval, for those who don't know where that is, this is an outdoor paintball. Let's start with the experience first. It was my first time doing paintball and I got to say; it was very fun. You start the day pretty early (our reservation was at 7:45am; for those coming from Montreal, it's about 1 hour drive). Even though they say it opens at 8am, the employees are ready to go. The parking lot is a bit far from the "base camp" but they have a shuttle to pick up people. So if you want to leave stuff in your car; it's a good idea to do it as you arrive. You arrive, fill out some papers, sign some sheets, and start your day. The lockers are kinda small and a bit sketchy; some of the doors are broken so choose wisely. Bring your own lock. They give you a "onesie" with a number on it and they start the safety speech. I have to say it was very entertaining and helpful. Then you choose your gears; there's different level of equipment that you can get; ranging from basic guns, protection, and ammunition to almost "machine gun", 1100 bullets and basic protections. Obviously the better equipment you get the more you pay. I got the basic safety stuff with 200 bullets. You play in groups of about 40 people. 20 on one team and 20 on the other team. You play several scenarios throughout the day. Lunch break includes in the price then some more scenarios in the afternoon. The scenarios are super fun, the animators very energetic and friendly, the food is ok (hotdogs and pastas) but it's a great experience to have with a large group of friends. Total day cost for me was about 70$. Why is this a 2 stars? The down sides: you are playing in dirt. Get ready to get dirty. Get ready to get hurt because the bullets can cause bruises. The part that ruined the experience for me was that there was no pros/amateurs separations. We had some pros in our group with their own gear and guns which made the games a bit unfair. They always try to balance the teams but it's not fun when you have the basic guns and your opponent shoots 300 bullets/minute. Bullets: 100 bullets is not enough for a day. I would say if you play conservative; you need about 300/day. If you want to have fun ~500/day. Last year, the company Bigfoot got into some scam promotions: they faked some contest where everyone who participated "won" credits for a paintball experience but basically you just "won" a reservation. People who won had to pay the full price for everything. If you cancel your reservation they keep your money. And the person on the phone was very rude to customers. Overall, paintball is an expensive experience nonetheless, it's still fun. Don't participate in their contests. read more

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If you "win" a raffle from these people, it's a scam. A friend "won" free entrance and equipment after entering a draw at La Ronde. After driving 1.5 hours to get there, it turns out we won $15 off and still had to pay almost full price to play. At the end of our day there, we were given another chance to "win" free entrance. Each of us was given a raffle ticket and told that we'd be called if we were picked. Surprise, surprise. Out of 10 people, 10 were picked for the prize. What a fucking joke... read more

Dishonest Business. Rude Staff. After being told I won a raffle for 12 passes, we showed up to discover that we had to pay full price for everything (which was rather expensive). There was no raffle/contest. Rather, it was a well-orchestrated SCAM to get me (and many others) to book 12 spots. Throughout the day, the staff was also rude and disorganized. read more

I am so outraged by the complete lack of competent costumer service that I want everyone to know. Bigfoot paintball got my info from Les Grands Salons Marions-Nous and called to say that I "won" 12 free entries. The catch is that you have to put down a $360 non-refundable deposit and they make you choose a date on the spot. Unfortunately for me there was a problem with the date that I originally picked. I called 5 minutes after having agreed to their terms, at which point they had already put the payment through. I tried to explain that I have a busy schedule and getting 12 people to come on the few dates that I have available would be a challenge. I was hoping they would be understanding and perhaps make an exception to their "no refunds policy", allowing me to organize another outing on my own terms. This was not the case! Bigfoot paintball kept my money after I made it clear that I no longer intended to use there services. What started off as a gift has now become a headache and I'm out $360. If you are ever offered this "gift", beware. read more

This place was a horrible experience. The staff is disorganized, rude and hardly any of them could speak English. The ones that did speak English seemed disinterested in using it to explain the basic safety rules. Although they made my party pay up-front 14 people of our group couldn't make it. They refused to offer a refund or even let us use the unused paintballs included in their package. It is also located in the middle of no-where. It was an hour and half drive from Montreal. Avoid at all costs! read more

Terrible business, "won" a raffle for 12 tickets, they wanted 360$ down payment to reserve the spots and if I didn't give my credit card info over the phone they would re-draw the tickets for someone else to win. I won another paintball gift certificate with another company so we will be having our party there instead. read more

Worse company I have ever had the misfortune of dealing with. So dishonest it is absolutely disgusting. I signed up fro a raffle and they called me to say that I had won and asked for my credit card information for an 180$ deposit that, to my surprise, is non-refundable. That's NOT a deposit. What a scam. Can not wait to bring this to social media. read more