Visited on 11/13/25 I ordered 3 drinks and one of them was…read morepretty bad and I asked the lady if it was possible to replace it with another one? And she said Sorry I don't speak English, But 3 minutes ago our conversation was in English. She decided not to replace the tea and pretend she didn't speak English. Bad customer service

**Visited on 7/23/2024 Stopped by while waiting for my poke…read moreorder in the same plaza, and I was able to come in order on their self kiosk and get my drink in under 5 minutes. I didn't have much interaction with the staff, however, they wished me to have a good day upon picking up my order. The shop itself is kind of small, but there's plenty of space and seats outside. Okay the drink: I had ordered a lychee black tea with Boba and rainbow jelly, and was slightly disappointed that I wasn't able to adjust my sugar level. My drink was pretty sweet, but adding extra ice to it made it taste much better. The shop is good for a quick boba run and I imagine it's pretty convenient for students nearby :)

Great road and service. Nice cool ambience. Must have on a nice day. Easy to order screen easy to…read moreselect topping.

Meh. I ordered the peach tea and it didn't taste like either. Unfortunately just light sugared…read morewater with a few bits of peaches. And the advertised doughnuts didn't look like anything special. It satisfied my need for something cold to drink though.

I think the hours are messed up on the Yelp. Because it says it's closed and we clearly went in…read morethere and got ice cream. The owner was there so he came out and gave my dog a pup cup. We ordered a few scoops. I got the orange cream sickle cone, and it was pretty freaking amazing with my childhood favorite green tea. My fiancé got a red velvet cake cone with butter, pecan ice cream. We are adults so we had ice cream for dinner.

The Ice Cream The…read moreIce Cream itself was all just generic brands like Deyers and Thrifty (See Image 1). Flavors were nothing special, the most extravagant flavors were their few sherbets which looked very colorful, not in the naturals way. Prices are semi normal. The Service The Service was a bit disappointing. We were limited to 1 sample per person and had to practically beg for their attention. Overall, not the best but, oh well. The Look and Atmosphere of the Shop The Shop was quite small, a bit dirty but it's a little shop, what can we expect (see image 2). There was no seating except some hard wooden benches without a table to eat or anything. There really weren't much to-go options either. It was really uncomfortable to just sit in there wi the out any tables or anything even padding on the seats.

Wanted some snazzy ice cream this last weekend, so we splurged on double scoops for the whole…read morefamily here - took about .75 bites for everyones eyebrows to lift in a "damn this is good!" look. I can probably end the review there but I should let you know that California Turtle is def the best flavor on the menu, followed closely by the dark chocolate salted caramel - though the rasberry cheesecake was also pretty dang good. Our server, Nico, was attentive and polite, as well as efficient (my favorite trait, personally :) If you need a beach treat and want it frozen, this is your place. Oh, and try one of their samples while your there, the chocolate is mighty fine.

Absolutely some of the best customer service I have ever experienced : the ice cream is great too!…read more Anyone saying otherwise is being an absolute Karen. (We witnessed one: great job handling them Gabriela) The staff are enthusiastic, loud, and proud of the product. When you walk past the bubbles to get in, you are greeted loudly from behind the counter! Walk over to the case and ask to try! They love giving out samples. Everything was great but my favorite is the birthday cake gelato! Must try!

The very first thing saw on the menu was the Korean Banana Milk Tea so I felt like trying something…read morenew. I've technically had the boxed Korean Banana Milk before, so this wasn't entirely new to me. But it's been a long time since I've had milk tea so it's sorta kinda new? I immediately ordered that from the specialty drink section and got it within 5 minutes. Very efficient workers over there. That being said, the drink consists of banana purèe, coconut milk, and cane sugar. To say it was sweet is an understatement, but I have quite the sweet tooth so it was perfect for me. Interaction with staff was minimal, just told them what I wanted and clarified the sweetness with them. Wait was very minimal! It's located inside the SLO Public Market, very spacious and ample seating, both indoors and out.

If i could give more stars, I would! Huge fan of this place…read morefor many years! Friendly staff! Great location and ambiance! QUALI-TEA BOBA! ;) Fresh! Warm! CHEWY! Strawberry matcha is fantastic! The strawberry white peach tea w/ lychee jelly is soooo freakin good too! I need to try more drinks! - Congrats to celebrating 3 YEARS recently! Here's to another three! You guys rock!

Great local location near the Pismo Beach Pier…read more Street parking only. By far has the MOST toppings I've seen comparing to Yogurtland and Menchies. Having the multiple options of being able to order Acai, Ice Cream, or self serve yogurts. I believe it was $0.91/ounce, yet totally worth it. In a convenience location, near the pier, and in the middle of several shopping stores and restaurants. The place was clean, and the service was quick. Overall: I will definitely come back once back in the area.

Very strange experience here today…read more They give you samples using a metal spoon but refuse to let you use that same metal spoon to eat your ice cream! They literally forced me to put the metal spoon in a cup marked "dirty spoons" and forced me to use a plastic spoon to eat my ice cream. Even though I asked nicely and promised to return the dirty spoon when finished. My table was within view of the register so they were assured I wasn't going to steal their spoon. There were two of them and only one of me, so I felt outnumbered and had to comply. Ordinarily I'd have given a tip and been happy. But today, no tip and an honest review. I'm giving 2 stars for the delicious chocolate ice cream, and 0 stars for terrible (and strange!) customer service. I don't know if the owner reads these reviews, but well done on preserving your metal spoons from thievery! But terrible job on training your staff on customer service. As a former restaurant owner, I know the value of attending to customers needs & requests whenever possible. I will not return here, as there are plenty of ice cream shops to choose from here at Pismo Beach.

Nom nom! If you've been to YogurtLand, you get the gist. This place has lots of options: lactose…read morefree, fat-free, etc. There was only one tart flavor, but that's fine, because it's the plain one that you can dress up with toppings. The toppings are well kept, clean, and fresh. I like the cereal wall, but ended up dumping tons of cereal on mine. I'm not sure what the price per ounce is, but it was $10 for the two bowls (pics below). Way yummier and less expensive than a place here in MB. The gentleman working was very kind! We will definitely be back. They should start a rewards program to really get us there often!

I'm a huge frozen yogurt fan, but twice now I've had it from here and it's tasted sour…read more It also never feels very clean in there, especially where the toppings are. The people who work here are really nice and I hope the quality of the yogurt improves!

Hands down the BEST shaved ice anywhere! Their flavors and texture are ahhhmazing! The only place…read moreI've tasted similar was in Hawaii! This family owned and operated local business also gives SO much back to our community. They even catered my sisters outdoor, summer wedding and it was a huge hit! The owners and staff are so kind and professional and easy to communicate with. They have also recently added delicious, fresh, warm mini doughnuts to their menu!

THE BEST shaved ice I've ever had... Seriously. And don't even get me started on the hot, mini…read moredoughnuts (especially on a foggy morning). On top of all that, they have exceptional service.