I realize my last review was 9 years ago for Crew Car Wash, but clearly in 9 years things have…read morechanged in my perspective. Now this place is like McDonald's. They are running on auto pilot and collecting the cash. They have a corner on the market a bit with location and history of being in this spot. Get in line, hand over your money, be on your way. Now it appears that the price I noted 9 years ago was $19 and this time my car wash was $18, so that says something. And then $2 for 8 minutes of self-vacuuming. When I return home to detail the inside further myself, the outside windows remain smudged and dirty. Upon closer inspection, this is when I noticed how dirty the outside of my car remained. I understand a drive-thru car is not a hand wash job and it cannot get everything. But my car was dirty before and remained so after...noticeably. My new rating of a 2 is because my car remained filthy....full stop. There are so many employees out front of Crew Car Wash when I am there, taking money and getting you properly on the conveyor belt. Like noticeably a lot. Some of those employees could be better utilized with a bucket of suds and a scrub brush to simply brush down those spots on your front bumper/headlights and tailgate a bit before a car enters the conveyor belt. Nothing too labor intensive. In Vegas and elsewhere where I regularly have cars washed, this is standard. It would have probably gotten off a chunk of the dirt, bugs, grime that remained on my vehicle and thus not warranted a 2 on Yelp. I know, life is about managing expectations and clearly I need to lower them here at Crew Car Wash. Maybe even some of those employees doing a bit of drying on the tail end would be nice. People like me provide tips for stuff like that and this would catch the window smudges I am talking about that were real bad. Again, lots of staff up front that could be a bit nicer upon taking my money, but indeed the service quality needs to be much improved. All show, but no dice. Not sure I am returning anytime soon.

I'm not good at keeping cars pristine. So, when I go, the car wash machine and workers usually have…read moretheir work cut out. I'm always very pleased with the results. If not, I have gone back thru a second time and they will allow me to pass thru to make it the best possible. Workers are always knowledgeable and efficient. Overall, It's a very good investment and value to get their little coupon books. I don't immediately have pics to share of my personal vehicles. But similar to each of these have gone thru the washing system.

Our van was pretty dirty but I did expect more for a $7 car wash. Since it is brushless it left…read moredirt streaks down each side our van. I went back for another wash since I had a business meeting the following day. The second wash did nothing for the dirt streak. Wasted money

Pretty decent, fast car wash. My car was egged one night and I took it here to get it washed in the…read moreautomatic lane. The lane was closed and the change machine ate half my money. I went back the next day and the manager refunded my money *and* gave me a free car wash for my trouble.

This carwash tore up my new truck. I called corporate, I was called a liar and now they ignore my…read morecalls and emails. I posted pictures of the damage to their fb page and they changed the picture on my post. Do not use this car wash.

Is car wash is a scam. They pulled me into the car wash quickly. I bumped in the car in front of…read moreme. They said they'd take care of. It wouldn't show me the video and never took accountability. What a scam. Literally, the service attendant flagged me in and I was uncomfortable doing so but you kept pushing me and next I know I'm in the car wash. Can't see the car in front of me and I feel a bump: So they show my insurance cover the video and blame me. I never got to see the video and I'm not sure my insurance company did either. The manager quickly came out and stopped me from taking pictures of the car that I supposedly hit and taking pictures of the area in the accident. It's all set up to prevent paying. Car wash is a scam. Recommend when they flag you in you wait for car lengths and then go in instead of letting them push your capacity and if you hit somebody in front of you paying for it like I did.

Awful service. They bent and damaged my rear plate and broke the plate holder. I filed a claim…read more First they denied all, saying it was already broken when I got there. I asked for their cameras and then they said it was their fault. They offered $9 for all. I rejected it, it was offensive. Second time I went there with a new car and a temporary plate, the plate was gone after the washing. Nobody told me not to get a wash or that it could be damaged. They didn't even allowed me to file a claim. It will ALWAYS BE SOMEONE ELSE'S FAULT, NOT THEIRS! Cancelling my subscription and not going back again.

the fact they keep raising the price to enter into this carwash but do nothing to fix the sprays is…read moreabsolutely insane work, the "carpet shampooer" all it does the entire time is leak on its self like sum toddler. & on top of that the scent gun has a time limit like these mfs dont make bank off the bs pricing. 2/5 wouldn't recommend!

A car wash station can't get any better than this. You pay $7 at the gate, and you get to wash and…read morevacuum all you want! They also have a blower to dry your car and free air for your tires. I stopped here in the middle of a road trip looking to spray off the underneath of my car and get off all the Chicago salt, which you can't do with your regular pull-through car wash. Lo and behold I found this gem! Not only did I spray off the under body, but I used the foam brush and tire cleaner. My car is so clean now! If I was using quarters at a typical coin wash, I would probably be out $25 considering the time I spent washing and vacuuming. I have never seen a car wash set up this way, but I wish there were more of them. Fabulous!

Stopped here for a quick car wash and vaccum. Able to get in and out fast and met the needs. very…read moreefficient

I love crew car wash, however, this location is very frustrating as you have to go get someone to…read moreuse the vacuum if you're an unlimited member. I cannot tell you how many times I have went to vacuum my car out and have waited over 10 mins after asking them to use the vacuum and then them not ever come to turn it on. I pay $45 a month for a service and when I am on a time crunch I can't wait. I understand when they're busy but when no cars are in line and they're standing there, it's highly frustrating! update your vacuums like any other location.

If you're a Rainstorm monthly "Fast Pass" customer and wish to cancel, make sure you do it at least…read moreseven days before your next billing date. While this is stated in the nearly 5,000 words of Terms and Conditions on their web site, it is not mentioned when signing up. I neglected to read the fine print online, went to cancel two days before my month was up, and found that my credit card had already been charged. Local and district management flat-out refused my request to reverse the charge.

don't use rainstorm car wash I took my truck there and they guided me in wrong after I stopped and…read moretold them they were and it caused my truck to dent then they grabbed my steering wheel and made it dent worse

Paid for their most expensive wash, the only thing I can say is that my windows were cleaned…read more Otherwise, the lower half of my car... You couldn't even tell that it had been washed. Don't waste your money, it's not an effective car wash.

Tried doing the manual wash and when I was done it wouldn't let me turn it off so continued to…read morecharge my card, then called the number and says no long in use. Had to deactivate my card

The owners are terrific! They have two locations one here and the other on Walnut. The car wash I…read morepaid for times out as I was helping an old lady with her car wash and the owner literally watched me on his surveillance monitor, drove from Walnut and reimbursed me for the first car wash I paid for. These owners care about their customers to say the least!

I went to this car wash about a week or so ago to wash my equinox. I went through one of the car…read morewashes closest to the middle. And paid $14. Afterwards I went to put tire dressing on and my wheels were still black. I went in one of the self wash bays closest to the middle and spent another $3 in attempt to further clean my wheels. Afterwards I left a concern in the box with my name address phone number and email. I was very disappointed that I didn't hear from anyone even if it was to say sorry but that was a lot of money and I shouldn't have had to spend that much

The owner of Marketview Lube is truly a rare kind of person--someone who lives life with honesty…read moreand integrity. I had a car emergency while in line for the car wash when my vehicle suddenly started smoking. Without hesitation, the employees and the owner rushed over, moved the cones, and guided me into the oil change center. They quickly diagnosed the problem: my coolant line had completely broken, and all of my antifreeze had leaked out. At that moment, I could have been vulnerable to being overcharged for a repair I knew nothing about. Instead, the owner went above and beyond--personally driving to Napa twice and even trying the Dodge dealership to find the right part. He was upfront about the price (around $200) and even apologized for the cost, though it was completely out of his control. His care reminded me of how my dad or grandpa would have looked after me--genuine, protective, and trustworthy. Because of his quick action, my engine was saved from what could have been devastating damage. He got me back on the road with a very reasonable bill, and I left feeling both relieved and grateful. I even tipped because I felt guilty it wasn't more for the time and effort they put into fixing my beloved Journey (or the "Ourney," since the J fell off!). All the owner asked in return was my continued business--which he now has for life. In a world where service like this is so rare, Marketview Lube is a shining example of kindness, integrity, and heart. I left feeling safe, cared for, and thankful to have been in exactly the right place at the right time.

The car washers spray the car by hand to get off any spots that won't get off through the normal…read morewash. There are vacuums available. I have not used the mechanics there yet but I was happy with the car wash service.