We received a written estimate for a tree we wanted removed back in December. In August I contacted the owner of Big Tree, Patrick, to have the tree removed. He said he would come out on the following Saturday to take a look at the tree again. We waited all day but he was a no show. The next day, Sunday, he texted me a new estimate, doubling the amount of our original estimate! I understand prices have gone up, but not by 100%! But setting the cost aside, Patrick blew us off without so much as a text or call that Saturday. That's just not how a reputable owner should conduct his business. read more