Had a bug issue. Called Big Time Pest Control and they sent out Brittney their tech who identified the creatures and recommended several plans of attack. This was war. Fully explained in detail and we proceeded. The Applicator Jacob did the follow up. Polite and cleaned up after himself. Local and family owned. Very pleased. Two weeks later and no evidence of the pests. read more

Melanie was a great dispatcher and got me the information I needed efficiently and in a timely manner! Matt and their team have always been helpful and meticulous in their work. Definitely recommend them! read more

Just got a voicemail from Becky asking about my service and scheduling. I responded in text, because again, I work all day on the phones, so I can't take calls. I asked her to come get the bait boxes because I requested for my service to be cancelled last week. Let's see if they actually read/ respond to this one. Remember when it used to almost take an act of God to cancel an AOL account? This is starting to give that energy.. read more

From the very beginning, the termite bait traps were put in at the wrong intervals, according to a subsequent visit. Then, on the third visit, he found some of the traps, but couldn't find the rest of them, and they are still not in the right spots and we can't find most of them. The third visit person told us he would come out with somebody else who would be more helpful. That never happened and, no one has contacted us and we've contacted them several times. Unfortunately, we just paid them again. When we feel it economically feasible, we will try someone else. Unfortunately, they only have stars, not negative stars. That's why I picked one. read more

They sent 2 people out in a timely manner for house wasp inspection. (Hense the star.) Total SALES pitch, 3 times asking in every way possible, including guilt, fear, and condescending efforts to sign up for monthly service, which were made clear we did not want. Little concern for the service call reason. I used this company for a few years on rental properties, dropped because of crappy billing mistakes. Try Jefferson! They care. read more

Wonderful service. No issues with bugs since Big Time came on the scene. Would highly recommend. Even helped get a bat out of the house after hours! read more

Working as a Property Manager, I work with Big Time a lot. They always respond to Work Orders promptly, and when asked to address specific issues, whether at complexes or specific units, they go above and beyond the expectation. Not to mention, all of my tenants and Resident Managers continue to have great experiences with their customer service. They clearly have a great team, with a great price. read more

They came out and did bug spraying, gas the holes near the house for squirrel colonies and closed up all the holes. They are coming back to fix a few spots under the house where the critters have tried to get in. Can't wait for the final labor to be done. read more

Big Time Pest Control did such a great job!! No more unwanted pests and they got rid of 3 pretty large wasp nests! Thank you guys!!! :) read more

Tyler came out this morning to treat for Wasps and take down all the nests. Tyler did a fabulous job, he sprayed everything around the exterior of the house. Tyler was very polite and explained what, why and what I should expect. I am very pleased with him and hope he comes out again to treat my home exterior. Thank you Tyler. read more

I would recommend this company to solve your pest problems. Paul is very prompt in answering phone calls & coming out to look at the area over & quickly giving you an estimate of what needs to be done at a reasonable price. He even called during the week to see how things were going with my raccoon problem. No time was wasted when his worker called the next morning letting me know that he was coming & ready to work. He set the trap quickly & left me with a few tips as to what to expect. What awesome, courteous professional people. And today success! Those little vermits turned out to be a family of 2 raccoons. Thank you so much for a job well done! I'm so excited!! I would certainly call this company again should I need them in the future. EDahlberg. read more

Big Time Pest Control - The raccoon in my back yard this morning! - Pest Control Near Me - Anderson, California

Big time is good for routine spraying, but their expertise in actual pest control is very poor. I got a rat infestation under their watch, and their solutions did not help anything. I contacted management multiple times and they did not do anything further to solve the problem. In short, their technicians did not know their stuff. I hired another company and the problem was solved within 2 weeks. In addition, the technicians advise from big time pest would have caused my house further damage if I would have listened to them. Avoid big time, you're just throwing your money away for the most part. read more

Do not use this service. They did not follow our instructions for being on our property. It caused significant issues.

I love this company! I had a spider problem and they came out to take care of it right away. I'm extremely impressed by them. Then my neighbors had a roach problem and since we share a wall some of them migrated here. They're all gone now after Big Time sent their best expert out. Her name is Stephanie and she's kind, courteous and respectful of the property. She gets her work done and is knowledgeable. She was even able to tell me what species some pests were. She's such an asset to Big Time Pest Control here in Redding. I highly recommend her services. Thank you Big Time and Stephanie for making me feel comfortable and doing an outstanding job! read more

Got an inspection report on a house we have for sale. My son who is a licensed contractor and I went over the supposed damage and found that most items were non existent. Seems as though a conflict of interest exists when the same company that does the inspection also does the repairs ie roofing and carpentry. Always get a second opinion. read more

In order to fulfill the requirements for a VA Home Loan Refinance, a Termite inspection was necessary. Sean, the person Big Time sent out was personable at the site but lied through his teeth both then and on the 9 - page overly complicated report which cited such things as Mold or Fungus growth, Dry Rot and possible signs of "Mud Tunnels" none of which are visible after the man himself left. If you're asked to confirm or deny past or present termite infestation do your job. Say yes or no and don't upsell someone on preventive maintenance when big, important deals are hinging on the answer. If there are NO signs of Wood eating insects that is what the report should say. Period. read more

I have been using Big Time Pest Control for almost four years. They are great! Awesome customer service, when ever I call for them to come spray the inside of the house they are always able to put me on the schedule and have it completed within a few days. Brandon has been my pest control technician for these past four years. Friendly and professional. Overall, from the ladies at the office to the tech great customer service and pest service. read more

If you have issues with pest or rodents, Kelly at Big Time Pest Control is your man, Give him a call and he will take care of you!!

No flexibility at all, you make a contract with them for a year and come out 6 times in a year, also horrible customer service, dismissive, and they don't care to service their customers, all they care about is the money! I had trouble with my bank card had them on auto pay, payment didn't go through one month, and they were calling me everyday, but they missed a service and they didn't do the same to make up for it, so it's only when it's convenient for them. If I could I would give them a zero review! read more

The following has been edited from the full version that has been posted on other media because there is a character limit on Yelp... Typically, I don't go under my house unless there is a problem. In this case the problem was a floor squeak that I just couldn't get to stop from above. Upon entering the crawlspace, the first thing that I noticed was that a waste line was laying on the ground that hadn't been that way before. After looking more closely, the strap that held the waste line to grade had been removed when the girder was changed and had not been reinstalled. that a strap. More strangely was that a post was missing from a pier block, which supports the girder and thus the floor system. The other work that included removing some debris under the house was not done either. There was more debris, as the workers left all of their cuttings and blocks of wood behind, instead of cleaning up. There were other plumbing line straps that had not been reinstalled as well as the wrong materials were used and placed on concrete. Upon calling Big Time Pest Control and letting them know about my findings, the salesman apologized profusely and said that he would come by to look for himself. Once the salesman/ inspector confirmed what I had described, he apologized some more and some more, again, and heard me repeat my mantra, all the while promising to get someone out right away and that the Big Time head of the construction department would also be on site. Never happened. Two weeks later, I called the office to see when someone was scheduled to come out to do the work that was paid for. After several minutes on hold, I was told that someone would call me within the hour to discuss scheduling. Two days later I called again, because nobody had called me. Two, plus weeks later, a worker was scheduled to be on site to complete the work, which I stayed home to meet him to go over the process and ask some questions. When he was 2 hours over due for the arrival time, I called the office to check to see if something happened. I was told that he was at the home and the crawlspace was too wet to perform the work and that he left. If you're familiar with the Garden Tract, the chances of someone entering you rear yard, going to the crawl hole and leaving without you noticing, are small. When you are actually in your backyard waiting for them, probably even smaller. The reason for not calling me to let me know that the appointment was cancelled: "I don't know". Fast forward another two, plus weeks another worker shows up, by himself and some materials. After speaking with him for several minutes, I was left with the impression that this situation occurs a lot at Big Time. He worked on correcting the work that had been done and completing the contracted work for three full days. Every business can make a mistake. How they respond to rectify the error could be their only saving grace. Big Time Pest Control offered an apology for the "warranty work" taking so long. It isn't warranty work when the original work was never done. Is the work complete? If you come by to visit and I don't answer the door, I'm probably under the house checking because the supervisor from Big Time hasn't been here to do for 3 weeks, or more... I did get an apology, so that's something. read more

Unethical, dishonest and extremely over priced. They gave me a $20,000 estimate on my home and said it would need to be tented. When I called to ask about the findings, they wouldn't return my call for weeks. Needless to say I did not go with this company and ended up paying $15,000 less than they had quoted me and the job was completed in a much more timely manner which is crucial when you're selling your home. Terrible business practices and customer service. read more

Big Time Rip Off only worked one out of three months and cost me $315.00. They require you HAVE to sign 1 year service contract and charge $250.00 deposit you lose if your not satified with the work they dont do. Also require revolving auto pay $55.00 on the 1st every month, paid before the tech does your services. These people leverage a trick service contract for the shoddy incompetent service you'll receive for the year your made to sign up for. NO STARS THEY RIPPED ME OFF. read more

*** this review is for the Red Bluff area*** I'd love to give a glowing review, but sadly I was disappointed with their work when doing the repairs they found in our pest inspection when we bought our home. The two stars are for legitimately getting rid of the fleas under the house. I'll assume they did the termite treatment as well. However, the dry rot repair was seriously lacking. Some areas they repaired and painted but didn't even coming close to matching the paint color. Other areas they just cut out the dry rot and didn't repair/replace the wood. Additionally, there was a large amount of scrap wood under the house (where the signs of termite activity was). They were to remove the wood and dispose of it. They moved the wood to the basement and left it, saying it was too much to haul off and the guy doing it was upset because fleas kept getting They may be great for routine pest control stuff as other reviews indicate, but don't waste your time using them for pest report/dry rot repairs. I'll try to attach pictures to better illustrate this review. read more

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Fuck this company and their shitty ass services!!!! Trying too say I signed a contract to a place where I don't even live at!!!! This company is a fucking Joke!! I paid my balance for the original services requested 80$ I believe but I did NOT sign up for recurring services, because I was going through a divorce an was moving out that following month!!! Next thing I know I'm given a bill for 160$ being told they have been trying too get ahold of me!! Trying too threaten me over the phone, got me fucked up read more

Don't waist your time they will trap you into a contract and not let you out for any reason. Becky the owner said she was willing to hold me to a contract or charge $100 each rental I have to not cancel after years of service. I don't care the reason if you are not happy with the service and or need to cancel you should be able to. Pick any company in this town that won't hold a contract over your head after you've been a customer for over 4+ years. read more

We moved into a rental and upon the first day saw roaches around the yard, horrifying. Our property management uses big time pest. Today Chuck came Out to our house and he really took the time To listen to what type of roaches we have seen, where we see them, our concerns, and tackles the entire issue with us. He went an extra step for us and we REALLY appreciated his help and kindness. Definitely go to chuck for all pest issues! We will! read more

I was a customer of Big time pest control. When I tried to cancel due to the cost of living increases this year , they told me they were going to charge me $100 to do so . I am a senior citizen with a disabled wife ,They dont care .Buyer beware Read their agreement ot better yet have a attorney read their agreement before you agree to any service from Big time . Ps they told me they call it a set up fee Now thats ironic read more

Not only are they very reliable a list showing up every two months for Roy time spraying, they take care of other things that may spring up like a mouse or ants or Black Widow. They've even gone into my attic. They have a variety of methods to suit your preference. Such as. Sticky boxes to trap a mouse or the traditional spring loaded trap. They've got rat traps and small mouse traps. They are courteous and respect my request to have a phone call reminder before coming out so I can shut my curtains for privacy, unlock gates and keep animals inside safe keeping them from smelling sprayed items or barking at employee. They have after hour services in case you need immediate attention. read more

I recently purchased a new home and there was a small water spot on the ceiling that needed to be fixed. My realtor referred big time pest control to do the work. Big time came out completed the job and it was obvious to anyone that the job was completely inadequate. After closing escrow I moved in and contacted them immediately the supervisor Alan came out and looked at the work and agreed that the job was poorly done and set up an appointment for another employee to come out and redo the job. After working all day I came home to find that the spot they so called "repaired" was even worse than the last time. I don't even feel like I want to give them a third shot at this again. I will be better off taking the weekend to complete the job to normal standards myself. In conclusion when getting inspections big time pest control may be the one if you have a big issue but absolutely not the one for super simple home repairs. There is a reason they are called pest control and not contractors. See pictures attached. read more

Big Time Pest Control - The first attempt at repair - Pest Control Near Me - Anderson, California

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UNFORTUNATELY we had a pest problem. It caused us to vacate and break a lease. The cons about this situation just go on and on... a daunting list. HOWEVER, one pro is that BTPC (big time pest control) were easy to work with and honored their word. By that I mean to say.. they were the ONLY company to come out, give an estimate and PUT IT IN WRITING for us. No one else, NOT a single company put anything in writing like they promised to. So to that I say BTPC is a major PLUS. Not only did they put a report and estimate IN WRITING, they were THE ONLY company to go UNDER our house to see what was REALLY going on. Michael Rybeck helped us with our pest control problem and wanted to say he did an excellent job. This company does not waste time, and does DELIVER with its service. look no further for pest control. read more

I wasn't happy with the quality of work. They may be better at pest control than repairs. Unfortunately it was required because of a refi. Not again. read more

We called several pest companies to try to get someone out to deal with ants and some other disgusting critters. Big Time Pest had great customer service on the phone and was able to schedule a technician to come out quickly. Zac was friendly, courteous and very thorough when he came to deal with the pests. He explained everything he was going to do and why it would work. I am so grateful he was able to take care of the problems! I highly recommend their service. read more

I contacted big time pest control for a rodent issue at my rental the man who came out was very nice and professional. I was told They offered 2 options a months service or you can sign a yearly contract. I called to set up a months service and the lady who I talked to was rude and very short on the phone she said they did not offer a one month service but she would have someone call me back. I never received a call back. read more

I do not recommend big time, they are very inconsistent on when they show up, we are lucky if they even do. They have scheduled multiple times with us and have not shown up, we have to call and call every time we want our home sprayed even though we paid for the whole year of spraying?? And even worse we got our home sprayed less than a month ago & there's a bug problem now!! They are a hassle, not worth it! read more

Big Time Pest Control is great! All of the workers at Big Time Pest Control were friendly, knowledgeable, respectful and really seemed to care about helping me and my house. I am very impressed with their services and would highly recommend them. I had a problem with rats that had lived in the attic and they took out all the old insulation around 1947 and got rid of it all and then they disinfected the attic. After, they came by and put in blow in insulation in the attic. Then, I also had them do termite work around the base of the house and under the house. Each time they were here they were kind and nice and very clean. Please call them for a quote if you have problems with rats or termites or other pests and also simply if you need insulation. read more

Big Time Pest Control - Big Time Pest Control also does Big Time Insulation. - Pest Control Near Me - Anderson, California

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Prompt response and friendly service. Tony did a thorough inspection of house and surrounding areas including the attic and under the house. I was impressed with the service and won't hesitate to use Big Time Pest Control again. read more

This company is honest and ethical. They responded to my desperate email over the weekend and on the following Monday, arranged for a technician to come out to look at what kind of insects have infested my car. Recently due to parking my white car at a certain place that had a lot of bugs, my white car was covered by thousands and thousands of these bugs. After 3 car washes and endless lint rolling and vacuuming them for 4 weeks they are still in my car (not interior) in great numbers. I have been so freaked out and stressed over this to the point of losing sleep. Talked to another pest control company and was told that the only way to get rid of these springtails was to spend several hundred dollars for chemical treatment. However, Big Time Pest company and another company Professional Exterminators of Redding are both honest and ethical and they gave me the same evaluation. No need to treat these bugs. The technician Kelly told me that these bugs that seemed to have infested my car were gnats/ a type of springtails and they have swarmed Redding this spring because of the rain we've been getting. He assured me that they will go away on their own when summer gets hots and not to worry about them and even if I spend money treating them, they will come right back due to the color of my car. I so appreciate he was ethical and honest and did not recommend any unnecessary treatment. Although I did not have to use their service this time, I will definitely want to call them if I ever have a pest issue in the future. Thanks so much Kelly!!! read more

As I Realtor, I always use this company. They are so easy to work with and do thorough inspections for my clients. I highly recommend!

Big Time Pest Control is top notch. They have taken such great care of so many of our clients and also take care of my personal residence as well. They are always on time, professional and courteous. I would not trust anyone else with our pest inspections or pest work. If I could give them ten stars, I would. Thank you Big Time Pest Control for always doing such a fantastic job, we appreciate you! read more

I had Big Time Pest Control out to inspect my house for termites after hearing all the damage done to my neighbors house. They were here when said and were so professional. They spent over an hour and a half here and explained all areas that needed attention from water damage etc. They reported that I didn't have any termites and didn't need any further work to be done. Would highly recommend them if termite work is needed. Would definitely use them again. Bill read more