Held a paid Hotels.com reservation. Was refused a room. That should be the whole review…read more The booking was made after midnight on June 19, 2026, and Hotels.com auto-rolled check-in to 3 PM that same day -- standard behavior for that platform. When I tried to check in, the desk clerk couldn't find the reservation under the date she expected, refused to take the confirmation number when I offered it (three times), and couldn't process the booking even after I offered to pay for an additional night to make her assumed date work. She confirmed the property had vacancies. The manager who came out was rude and dismissive, told me we couldn't have a room because the reservation was "for later," and could not say what date it was when asked. Lobby was dirty and smelled like mildew and old cooking. We left. Wyndham corporate complaint and credit card dispute filed. If you book this property through any OTA, expect them to not honor it.

I called to cancel my room several hours before check in. I had also…read morePurchased a special refund protection plan. I was told several times they wouldn't refund my payment nor would they honor my cancellation protection. Either Baymont Albany MN, Baymont or Wyndham are running a real scam here. I won't ever book with this firm or with Baymont or Wyndham again. I think they are cheating customers and they don't care.

Clean room, fluffy towels, DOG FRIENDLY, good breakfast spread *kielbasa, eggs, ham, waffles,…read morebiscuits n gravy, cereal, oatmeal... secure rooms, friendly staff, big open feild for the dog to run, comfy bed, high shower head, good water pressure, good TV channel selection, fair price, up to date facility. I will be using this place again!

The owner/management team at this Americinn sets a high standard for quality. We have some…read morerelatives that live in Long Prairie so we've stayed here several times. The rooms are very quiet, clean and scent free. The beds were firm but very comfortable. There's a nice pool that's well maintained and kept at a usable temperature. The staff was extremely nice and very efficient. The continental breakfast was a step above average. The dining area was clean and the selection of food was just right. I like that they had some great additions for children, and really aren't we all children at heart? There was a waffle making machine/station which my wife used with the help of the lady who was supervising, cleaning and restocking the area. They had a nice selection of breads and bagels with a toaster. There was also some biscuits and gray with sausage crumbles that you could add if you like. My favorite was the scrambled eggs with smoked kielbasa's on the side. There were little single serve peanut butter and jelly containers as well as butter. There was a refrigerator with fruit yogurt, milk, packages with two hard boiled eggs and for the children there was a fruit cup, apple sauce cup, Brekkies (a soft chocolate chip, oat and flax) cookie and last but not least Uncrustables. There was also single serve cereal containers ranging from mini-wheats to fruit loops. 24 hour coffee service was always spot on. All in all we had a very nice stay at a warm and friendly Inn.

Friendly staff, well located hotel!!close to many great eating places. Also close to hospital when…read moreyou have family there so you can visit.

The manager makes up for any bad experience I had and she is completely professional. I will stay…read morethere again!

As someone who goes on retreats (attending and directing), this place is all about hospitality…read more Trust me. This place is amazing. From the moment you walk in you receive the warmth and welcome that weary people need. From Cyril to the front desk staff, you feel taken care of. The rooms are amazing for a retreat center. Yes it needs to be simple but the wood and aesthetic add to the welcome and comfortableNEss one needs on retreat. It is not austere but rather feels like a hotel in some sense...okay, more like a bed and breakfast. The views from the room are amazing. Food wise: simple and nourishing. Depending on how many folks are occupying the guesthouse can the food change...for example don't expect a full breakfast spread if there are only three retreatants. If you want an omelette head to the Ref. One thing is that the temperature in the room can't really be adjusted but that's my only gripe. But definitely always a pleasure, and always a place to rejuvenate among the nowheresness of MN.

Aesthetically, there isn't much to attract at the St. John's Abbey Guesthouse. The architecture and…read moredecor is plain, concrete, and un-beautiful. Yet, the purpose is meant to draw you to look at your surroundings - the woods, the lake, and the beautiful campus that makes up St. John's University. Personally, I've been less than pleased with my experience here. The retreat was much less than I expected, the food wasn't too impressive, the building lacks the kind of warmth one expects to find at a retreat facility. It's not a place that I'd long to return to. However, I did take advantage of prayer with the monks at the nearby Abbey Church. I'd have to say that that was a highlight of my time here.

I stayed here for a business trip and the room was cozy and clean. The staff were wonderful and…read morevery helpful when asking for recommendation. It was a huge plus with how quiet the hotel was. Made my trip so much more enjoyable.

This has been a very good stay. I'm told this was another hotel, and with the new brand a massive…read morefacelift was performed, including adding the upper floors. Let me say that I'm no stranger to the Holiday Inn Express...and this one is remarkable. My room was warm & inviting, very nice amenities...pool/spa, exercise room...front desk was pleasant...and breakfast in the morning was flawless. The contractor is still finishing up his work, and while the landscaping isn't in yet, the temporary asphalt parking lot is good and striped...the final asphalt course isn't layed yet. All in all, this is one dynamite hotel.

Quiet older hotel with clean rooms and friendly staff. I need a simple quiet place to pitstop and…read morethis worked out great! The shower was good and the heat worked fast!!

Hard to believe this is a Super 8. This has to be the nicest Super 8 I've ever stayed in…read more Clean, up to date and most importantly, it's quiet! Friendly hotel owner too.

What a wonderful surprise. This new hotel is lovely with local touches in the art work and…read moredesign. Beds were comfy. Room was super clean. All hotel staff were exceptionally friendly and helpful. As a bonus we had a nice view of the lake.

Excellent experience. I highly recommend this hotel. Very clean with friendly and helpful staff…read more The location is great, walk to local restaurants or pack a picnic and sit by the beautiful lake. Swim in the summer or ice fish in the winter. The staff at the hotel welcomed our two small dogs and even left treats for them. My whole family felt pampered!

Overall not a bad hotel, has a nice pool and most of the staff is great (J-Rock is AMAZING) but we…read morehave had a few issues but they seem to have been handled.

Place is not as clean as you would expect with COVID going around. Pictures will also be sent to…read morethe higher ups at the corporate office.

Old School Motel "off the beaten path". Avon is a quaint little town with not much to offer City…read morefolk. But not here for anything special. Management is friendly though, very helpful. No pool, or Gym( not that I use one anyway). The only downer is the Brown water in Bath/Shower. But its fun to go back in time to Mom And Pop Restaurants and Ice Cream Parlors, and Grocery stores that the Area has to offer.

The place could use an upgrade. . Hosts were angry and indifferent. They charged me extra for an…read moreextra room when I only had four reserved

The beds were exceptionally hard, we walked away with back aches. The bathroom had water ants, and…read morethe breakfast was unappealing (over microwaved eggs). The check in staff were kind but that was the only positive.

Our room was left open all day. No cleaning service over a 4 day period. We left a tip for…read morehousekeeping which was taken but nothing was done. Toilet wasn't functioning, and the shower was clogged. Reported to the front desk but it was not fixed. When we spoke w the front desk upon leaving, they said it showed in their computer that they had changed our room. Not true. We've been staying here since they opened. We w stay in St Cloud. This location has really went downhill.