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Big Orange Blaze

5.0 (1 review)

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Firewood

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1 year ago

The wood I received was ready to use and the service was excellent. Big Orange Blaze came through for us.

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Tip Top Tree Care - Tree planted 1month ago. I don't believe they removed the burlap!

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I do not recommend Tip Top Tree Service. We hired them to remove dead branches, but several are…read morestill falling. Another tree service confirmed these branches were already dead and should have been removed at the time of service. Robert, the owner, became extremely irate with me over the phone, and when he came to the property, he was so loud in my yard that I repeatedly asked him to lower his voice because he was making a scene in front of neighbors. He replied, "I don't care." My husband, who was on the phone, asked him to stop speaking to me that way, and he still refused. His behavior left me shaken and uncomfortable. The branches were not clearly visible to us due to leaves, but they should have been visible to the people in the bucket truck at the time of service. The interaction was completely unprofessional. I strongly suggest choosing a different tree service.

I do not recommend Tip Top Tree Service. We hired them to remove dead branches, especially over our…read moredriveway for safety. Within weeks, it became clear much of the work was not done properly. Dead branches are still falling, which defeats the entire purpose of the job. After noticing this, I had another tree company come out to take a look before contacting Tip Top again. They confirmed that these branches were already dead and should have been removed during the original job. When I called Robert, the owner, to address the issue, he came to my property and began raising his voice at me in front of neighbors. I was very polite in my request, but he repeatedly raised his voice, refused to calm down when I asked, and placed the blame on my husband and me instead of taking responsibility. My husband was on the phone at the time and also heard the way Robert was speaking to me. The work was incomplete, the customer service was extremely unprofessional, and the interaction was upsetting. I'm sure he will respond to this review and try to blame me, but the truth is simple: the job was not done properly, and his behavior was unacceptable. I strongly suggest choosing a different tree service.

Big Orange Blaze - firewood - Updated May 2026

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