I found this business online and they had a very easy online reservation process and a coupon special which seemed very fair to me. I made the reservation a couple of days ago. I arrived 20 mins early and was promptly greeted and welcomed. My service was an oil change and wheel rotation & balance. The price was accurately quoted and a fair amount of time was given for when my car would be ready. Everything went exactly as scheduled and expected. The service advisor was nice and friendly and did her job perfectly. I normally don't Yelp but I have to say this was a very pleasant experience and I'm thankful to them completing it as promised with no drama. Everything with the car was perfectly correct. Good job Big O - Gold River!! . Thank you read more

All around solid service! Love me some news shoes on the pickup! On to the next car! Trevor is our go to guy! read more

Big O Tires - Tires Near Me - Gold River, California

My favorite place for complete car service! I've come here for years. The mechanics are trustworthy and knowledgeable with the best way to keep my car in tip-top shape read more

Big O Tires - Tires Near Me - Gold River, California

Great service here. Friendly and affordable. In & out fast. Competitive pricing. Always willing to work with my schedule. read more

Esgardo and Trevor took care of me today. I can't go into full detail about the extent they went to, to make sure I was taken care of. I'm a mama and safety is my number one concern. I'm sipping coffee and having good and clear communication while diagnosing what I need to have completed and a game plan. In life right now, peace of mind is priceless and they are helping with that here. Service is phenomenal here and I will return. The cost I'm paying for is definitely well worth the value they are providing. read more

I highly recommend this place for tire or auto repair. They provide good, friendly, and excellent service. They replaced all four of my tires on a 2018 Lexus 300H. The price was fair and there were no hidden fees. They saved me a lot of money by not going to the Lexus Dealership for the same quality of tires. Trevor took the time to search for all available tires and discounts. He explained all of the options I had without any pressure. They are more than just a tire shop. I took the same car back for an 85,000-mile service. They did an exceptional job. The service was very personal. I understood exactly what they were doing and what needed to be replaced and fixed. The mechanic also rotated my wheels without an extra charge. Before going here, I always took my car to Lexus of Roseville for service. I am very satisfied with Big O Tire at this location. I live in Folsom, but I do not mind driving to Cordova for this dealership. They are reliable, high-quality, trustworthy, and friendly. They are simply the best. I am going back for a 100,000-mile service this week. read more

Love coming to this place for my oil changes! They always take care of me and Brian always explains everything to me so that I can understand. Highly recommend taking your car there read more

Always great, great service and so professional!! Always my favorite go to place for an oil change!! read more

Quick efficient and easy Service was very good and the quality of their products is first rate read more

Went in for an oil change on my BMW X3. During the process a large container of oil was spilled into the engine compartment of my vehicle. Enough oil spilled that a huge amount of engine oil passed through the engine onto the shop floor. The techs worked for 3hours, which I had to wait, to clean up the engine and all the components. A large amount of degreaser was used in the process and tons of handwork done by techs to remove the oil and still there is oil on my garage floor today. After requesting that the operator pay for a review of the engine components to ensure no damage was done, the owner refused. Use caution if you use this Big O Tires operator at 2259 Sunrise Blvd, Gold River, CA read more

"We don't want to rob you of your money so we'll check the alignment for free." COULDN'T BE MORE FALSE. I had new tires installed at a different Big O Tires two months ago and the alignment was covered under a 6 month, 6,000 mile warranty - which they claimed they couldn't honor because they didn't have any information about it. If the alignment was out (which they falsely claimed it was) it was covered at ANY Big O Tires location at no charge - but apparently not by their rules. Absolute crooks. What I presume was the shift lead (or store manager) on 4/14/23 around 4pm was wearing sunglasses indoors and trying to convince his colleague to sell me an extended coverage plan when I mentioned to them I was confident I already had coverage since I had only logged 1,000 miles. They neglected to mention that the conditions I described to them wouldn't have even been related to alignment, I needed my tires rebalanced, which was ALSO covered by warranty. Not only have I since confirmed that (either intentionally or unintentionally) their "free alignment" measurement is inaccurate, I also witnessed them tell a similar tale to another customer who was there for a simple oil change. It's clear they're only interested in helping you if they can see dollar signs above your head or believe they can take advantage of you. Please, for your own good, take your business elsewhere. read more

What started off as a miscommunication, was then fixed. Trevor went out of his was to make things right. Thank you for taking care of us.

Quick and easy. Office is clean and Staff are nice and friendly. Had an oil change with free tire rotation.

Great service, very honest assessment of needed repairs and fair pricing. Definitely coming back!

Excellent service. Devante was awesome, he had all the paperwork ready before I even got there, The shop was very clean and organized. Good place for oil changes and repairs. read more

I love coming here and the guys are always so nice and helpful. they're always able to fit me in whenever I need something done

Very good experience! I called in prior to going and they were vey respectful on the phone and in person! I recommend coming to get your car serviced done here. read more

Friendly helpful staff. They answered the phone promptly and provided good quality car care.

Brian and Trevor were great! Took my car in for an oil change and tire rotation, it was done within 20 minutes!

Great customer service! Thank you for taking car of both my Accord and Mini Cooper. I will definitely be coming back.

the service is great and the pricing affordable. the new owner Trevor is kind and genuinely interested in the safety of your vehicle. give them a try! you won't be sorry ! read more

Mayra is the most amazing customer service woman ever. She is so patient kind and understanding. Big O Tires is now my "go to" tire place!

Took my truck to this shop and they are very professional and compared to most shop this guys use a torque wrench and didn't create extra issues. Very honest and helpful read more

These Guts are Awesome! I got an oil change and tires rotated! Fast and friendly service! I will be back with my orher vehicle. This is my new Big O Tire store!!! read more

Quick and great service team! Got an oil change done in no time and look over my truck for problems I didn't even think of! Will be back

Tabitha really made me feel welcome when I first arrived. I've been getting service at big ol tires for years. Tabitha and Trevor really made me feel right at home like this is my original big ol tires in the Bay Area. I'll def be back for services in the future. read more

Devante was great when we first showed up to our oil change. he was so helpful and so kind definitely will come back because of him. Ryan did my oil change and was so nice and he even helped me figure out the bolts I was missing. will come back !! highly recommend!!! read more

Avoid & don't trust - cancelled appointment without notice after driving an hour to get there.

The day after Christmas I was trying to find a tire for my vehicle. I called and spoke with Troy he had it in stock. I got the vehicle over to them and it got taken in instantly and they're amazing awesome fun cool technicians were more than happy to answer any questions that I had. They got the tire exchanged out got all the tire pressures brought up to pressure and got me back on the road. Thanks for having such a great staff and great stock on hand. read more

Big O Tires - Tires Near Me - Gold River, California

It's the best and fastest place for my Uber/Hertz servicing! I've used them numerous times. They're the best!!!

great service and great prices. i was in and out quick. Staff is amazing. i got 4 tires at very reasonable price.

Great service! Got me in and out very quick. Staff were very friendly and so were the owners.

I brought my car here for an alignment. ..I wish I could give them a minus 5. After picking up my car...I drove it on the freeway and there was literally no difference. Now the paperwork showed the problem was fixed...but I took it to another person place with the problem and it was clearly not right. If you want your car to be done correct...DO NOT BRING IT HERE. ITS A RIP OFF. I WILL NEVER COME TO BIG O TIRES FOR ANYTHING AGAIN. IF YOU WANT AN HONEST GUY. MY SISTER RECOMMENDED ROSEVILLE Auto Repair and lube. Ask for KJ. He is honest and fair. Honda told me something was wrong...they showed me there was no problem...and the work did not need to be done. Big o tires...they don't know that they will answer to my God for every lie...every person they rip off...for every person they cut corners and do not fix the car they charge for. There is a reason the bible says this. Romans chapter 12, "Bless those who persecute you; bless and do not curse. Do not repay anyone evil for evil. Do not take revenge, my dear friends, but leave room for God's wrath, for it is written: "I will take revenge; I will pay them back," says the LORD. read more

I started bringing my car here this year and I love how close it is to work. I also love how friendly they are and their professionalism. They really respect your time. Don has been so amazing from the beginning and has helped me get my car running smoothly again. He is a wonderful asset to the location and I appreciate his honesty and professionalism. I also appreciate all the mechanics, who really communicate well and are efficient to get you back on the road. read more

Please tell the dude in the duck dynasty windbreaker Is his black neck gaiter To put it on instead of ugly hacking and coughing all over the lobby. When I called, the wait was an hour, no problem. When I showed up 5 minutes later and told the gentleman that I had a groupon and I just called It was suddenly a 3 hour wait. It's typically, I don't trip over stuff like that. I get these places are super dude bro, but this guy's inflated sense of brothority was a bit much. read more

BEWARE: SCAM I bought four new tires from them and paid extra for the "repair warranty." A few weeks later I had a flat so I took it back to them and they patched the tire. The next morning, the tire was flat again. They refused to replace it. They said patching is all they would do under warranty and if it didn't work, too bad. I bought a set of new tires somewhere else and as far as I'm concerned, Big O owes me the $500 I paid for those. NEVER LET BIG O TIRES TOUCH YOUR CAR. read more

I brought my car for an oil change and tire rotation. I let the service writer know I replaced the rear tires not long ago because they got flats and so were newer. I mentioned this to emphasize my need for the tire rotation. When I picked up the car it was clear the left side had not been swapped. After the guy at the counter reviewed the security footage, confirming that the mechanic didn't swap the left side, he went ahead and did it himself. I guess the mechanic had gone home. I felt bad for the guy who had to fix it, this probably happens a lot. As someone who also works with dip$"!+$ whose mistakes I have to constantly fix, I know that weary 'what now' look when I see it. Well, good thing they got security cameras. read more

I think they do a great job on working on cars but they need a little help with customer service you walk in both older gentlemen are looking down and don't even bother to greet you I have to walk up and explain what I needed as I'm talking to one of the gentlemen he picks up the phone and starts making a call right in the middle of me asking him a question. Good manners and customer service go a long way I don't know why any business would not greet people as they walk in both of these men act like anybody that came in was bothering them. I kind of expect behavioral idea from teenagers but these men were close to 60 years old so read more

I Went in because of a prepaid low cost Groupon that my daughter bought me because of a "great deal". I Ran errands afterwards & my car was running rough, it wasn't like that before. I called them because I had a magnetic light that I had under my hood & asked if they had it because I'd forgotten it there from the night before and it was gone. (I had checked the oil the night before and it was full, but decided to get it replaced because the prepaid coupon was about to expire.). There was no reason to take that light off because it folded flat and was out of the way. The next day They texted me back & said they did have it, well I couldn't drop everything before they closed so my daughter went to pick it up the next day after that. When she got there and asked for the light back, the guy behind the desk yelled at her and said that MY car had a bad leak (which it didn't have before). My daughter said she just came to pick up the light. He kept yelling at her that the car had a bad leak. She was perplexed at why he was yelling, it was very weird! When there's a problem, most people just point it out. It wasn't leaking. The next day, it was still running rough and my car overheated so I had to pull into a parking lot. I decided to check The oil & there was none!!! I was near a Walmart and picked up a gallon of oil. My oil was empty!!! They didn't replace the oil, they just drained it. Next morning there was a huge puddle of oil in my driveway from filling it up with the oil I'd just purchased at Walmart. So when I was finally able to get someone to look at my car, to see why it was leaking, the valve cover gasket was leaking heavily, it was brand new, I had just had all those gaskets replaced several months previously, with NO problems when I had the timing belt changed. Also, a leak in the lower gasket where the oil pan is, was leaking. The oil leaks were out of control (about a quart or 2 a week!!! after bringing my car to Big 0. I had been going to Oil Stop for years with NO problems whatsoever. My daughter bought me this Groupon at BIG 0 because it was such a great deal. The only leak the car previously had was a tiny drip from needing the cam cover replaced which was a $3 fix and took only a minute to do. Is it possible this place sabotaged my car? In 2 places, if so why? Why was the guy so upset about the car leak, which I didn't have, at my daughter when she showed up 2 days later to pick up my light (that they had no business touching?). Why did they not refill the oil? MY CAR WAS RUNNING GREAT BEFORE THIS? Why didn't they mention the oil leak to me after the oil change like mechanics do? But instead, 3 days later when my daughter showed up to pick up my light HE YELLED at her that there was an oil leak. Made no sense. My daughter called me to let me know what happened. About 2 weeks later, My daughter looked under the car to see where the leak was coming from and she saw all the screws around the oil pan had been completely loosened. She tightened them up but it didn't help. Does anyone have any ideas why someone would do this? Was it because so they wouldn't have to honor their coupon & put oil in it? Or some other reason? It was "full syntheticoil. Confused consumer, SMH. read more

Big O Tires - Oil spill after going to Big 0 tires in Gold River. Kept cleaning it up daily. - Tires Near Me - Gold River, California

So, today my car let me know I needed to get air in 2 of my tires. I called this location before arriving to make sure they could put air in. I didn't know where to go, so I parked and went inside. 2 guys were in there, but didn't even acknowledge me. I guess neither of them knew how to multi task. I stood there for what seemed to be forever, as they both picked up the phone and made calls. One even left to go to the garage. I finally spotted Michael, who was a total gentleman. He checked my tires and added air where it was needed. He, is the only reason I am rating this place a 2. It is so sad to know that this still exists. I am positive I was ignored because I am a woman. I don't recommend this place. The 2 guys in the office should be ashamed. Thanks Michael!!! read more