We worked with Justin, and he was great. They know what they are doing but never make you feel…read morestupid.

Tiffany was absolutely wonderful to work with and solved all my computer issues. Highly recommend!read more

Highly recommended. Broke the screen on an IPhone 7 Plus while visiting Greensboro. The repair…read morewas quickly completed and reasonably priced.

Just moved to the area , dropped my phone and smashed screen at the grocery store . I met David (…read morestore owner ) he did a great job replacing my I phone screen , and battery . Good prices too . I give this place a big thumbs up .

I went there to fix an old desktop I had that was giving problems. Great customer service which…read moresurpasses expectations at amazing prices.

From the owner: I am an Electrical Engineer, A+ and Network+ Certified and a Veteran.read more

My wife and I were moving my daughter into an apartment in Athens, Georgia, for law school. Having…read morea Geek Squad Annual Service Plan, we bought a TV mount, sound bar, sound bar mount and Apple TV from Best Buy to mount, install and program. However, after making the purchases and going to make an appointment (which happened to be 2 weeks out), I was told by Best Buy that my Geek Squad Service Plan could not be used as it only applied to our home address. This was ludicrous given our daughter (a family member) was being moved into a property that was rented for one year and her permanent address was our residence. Enter Hello Tech! I found this company on line and made an appointment on Saturday and on Sunday afternoon our installation was completed by a very capable Hello Tech technician. I purchased their annual service plan and upon returning to Tampa, Florida, I had a Hello Tech technician install a Google Nest WiFi Learning Thermostat, 3rd Generation, along with three sensors, which I purchased from Lowe's. Best Buy and the Geek Squad are over rated. I will be canceling my service plan with Best Buy.

Nightmare. The tech was unable to install the new Ring. After much deliberation, he went to…read morereinstall the existing Ring and wasn't able to do that. Now the year old Ring doesn't work and my home doorbell chime without anyone pushing the bell and the side door, which has no Ring bell no longer works. This was 3 hours of torture. I installed the original Ring in less time and everything worked. It worked when he came today to provide "service ". I need help. A real professional.

My S 20 note on/ off button broke off, I went there to get it repaired, they had me in and out in…read more20 minutes, and my button was replaced. all for $20. I highly recommend this store.

I went to this store about five months ago, January 2026, because my screen needed repair. They…read moreasked me if I wanted the low quality screen, the good quality screen (comparable to Apple but much cheaper) or the Apple screen. I said I wanted the middle option. That is what I paid for. As soon as I got my phone back (4 hours later- keep this in mind for later in the story), I knew something was wrong. It was shutting off all the time, the brightness didn't work correctly, and my front camera was awful quality. I am somewhat shy and don't like confrontation and I do not want to be THAT person that complains and makes an employee's day harder... so I just told myself to live with it and did not go back and complain. Fast forward to today, May 15th 2026. I broke my screen again and took it somewhere else. When the employee at the other store looked at my phone, he automatically said "you have gotten this replaced before?" because he could tell right off the bat that my screen was not the quality it should have been, had they really given me that "high quality" screen. He starts repairing it and tells me that uBreakiFix did not even put the main screws back in my phone! I have been walking around for FIVE MONTHS without the correct screws in my phone because they screwed it up (pun not intended). He also said he commonly has complaints of people coming from the uBreakiFix store, leaving with a phone more messed up than when they started. At the new store, he finished my phone in no joke five minutes so I am not sure why uBreakiFix needed four hours... to do the wrong thing. Long story short, do not go here and make the same mistake I did. Absolutely not worth the money or time.