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    Big Moose Yamaha

    5.0 (1 review)

    Services - Big Moose Yamaha

    Boat dealers

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    5 years ago

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    Alpin Haus - Missing parts on new helmet, and they won't make this right!

    Alpin Haus

    (5 reviews)

    I had a great experience on Friday I met Brandon Bills at tmobile I was there w my mom and he…read morehelped us out to get mom her phone . He is a great person I enjoyed talking w him and sharing stories , it was like we needed it , we can't forget also Leo (the sales guy) god bless you. Brandon thanks again for your help

    BEWARE- LUCKY WE ARE ALIVE We had just picked up our boat…read morefrom Alpin Haus in Amsterdam where it was for repair to both engines and propeller as well as winterizing and summering. After such a HUGE repair they didnt test it in the water before giving it back to us. A clean out port "failed" (they cant explain how or why but just know that its "my fault" as the boat owner for not checking it better, their stories change so much I cant keep up ) causing water to shoot into the boat engine gallons per minute sinking both engines and the back end. I WAS WITH JUST MY TWO SMALL CHILDREN and was sure our boat was going to sink. We had to call 911 and be rescued. When the engines stopped, the water stopped shooting in so fast and we were able to hand pump and use bilge enough to stop sinking until rescue came. Now besides the traumatic experience we also have burned seats from there flairs, two destroyed engines and tons of damage to the clean out port area. Now Alpin Haus has zero accountability and denies that their men could have anything to do with it sinking immediately after picking it up from them. THEY DID NOT PUT THE CLEAN OUT PORT IN PROPERLY. I spoke to Ron Craig (3rd highest guy) about it to try to resolve it and he kicked me and my small children out of Alpin Haus and told me to get a lawyer. I went above him and sent a message to the president and owner asking them to call me to discuss what happened. Looks like the owner won't get involved at all and president Andy Heck won't call me but wrote an email to to say he backs up his men and also refuses to answer any of my questions just repeats they are not responsible because I should have checked better. Alpin Haus negligence and lack of accountability has me so worried they are going to cause something similar for another family and the outcome might not be as good as ours. BEWARE AND SAVE YOUR FAMILY from the headache or worse.

    Big Moose Yamaha - motorcycledealers - Updated May 2026

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