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    Ask the Community - Big Lots

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    Kohl's

    Kohl's

    2.4(7 reviews)
    0.6 mi
    $$

    I returned a couple of items at the Amazon kiosk, at the back of the Kohl's store. The surly…read moreemployee had zero customers and was sorting through a handful of ear rings. I waited patiently and she finally looked up to acknowledge my presence. I smiled at her and simply remarked that Kohl's had moved the Amazon area. The employee snapped at me that the move had occurred "at least two weeks ago" and I should have read this change at the front of the store. Then she proceeded to huff and puff as she torn the label that I had printed and affixed to the package as indicated by the company's return policy. I asked if I should not have taped the label on the package as the employee seemed very put out by the label, tearing it in half. When I asked why she had torn the label she mumbled something incoherent and scanned the torn label. I didn't respond to her nasty attitude but simply thanked her and left the store. I had intended to shop for other items but was so put off by this pathetic kohls employee that I quickly left the store. Amazon should reconsider Kohls as a return station as I have read several customers complaining about the rudeness of the store.

    I have had the unique experience to work behind the scenes. The management and employees are…read moreamazing. Kind, helpful, and just decent. Nice to see an amazing team. I learn if you watch the discounts you can really get things reasonable, especially during clearance's!

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    Kohl's
    Kohl's

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    JCPenney

    JCPenney

    3.4(9 reviews)
    0.7 mi
    $$

    I love shopping at JCPenney. You walk through the doors and you are welcomed in. I hope they don't…read moreclose their doors. We need the store that has been in business for such a long time.

    Overall impression of the store selection & cleanliness was positive…read more The cashier at the counter associate 0751 according to my receipt was very helpful. During the transaction the supervisor behind the counter repeatedly interrupted her to push a credit card on me and all guests at other registers. I had a card but it was expired. When I said I didn't want one she replied LOuDLY from 2 PoS terminals away, "why not? You don't like saving money?" Which was meant to be funny but was actually off putting. The cashier helping me was new and needed assistance and called for that supervisor to help. The supervisor brought over another trainee to watch her help my cashier. She made comments about both of them needing to learn. The supervisor then took great pride in loudly stating "yeah they all get nervous when I come around and they make mistakes". She repeated this more than once. She frequently called the cashier helping me "girl" & said "calm Down girl" despite the woman clearly being an adult. She then relayed the comment about her making them nervous like it was a badge of honor. I finally interjected and told the supervisor that it was possible they were nervous because she was condescending and referee to grown women as "girl". She laughed and continued on making the cashier and the trainee visibly uncomfortable. To that supervisor: from my experience as a multi business leader, if your presence intimidates your team, causing them to become visibly nervous the problem is YOU not the employee. To the cashier, you deserve to be treated with dignity & respect. I will never shop at or recommend this location.

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    JCPenney - Great Hair Salon !!  Open 7 days a week !

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    Great Hair Salon !! Open 7 days a week !

    Burlington

    Burlington

    1.0(2 reviews)
    0.5 mi

    Terrible service, looks like Ross everything everywhere. The dressing rooms were closed except for…read moreone. When we asked the staff which consisted of two people. Asked the guy behind the counter if someone else was in the dressing rooms since light was missing and he said the lights don't mean anything and I don't know did you knock? I was like ...Really? Did you not let them in to begin with? Rude service, lazy and won't be back. Crappy selection .and value is you get what you pay for, cheap prices with cheap service r.

    First time and likely last time. Much of the merchandise is not marked and employees can't tell you…read morehow much it is. They had a dozen or so boxes of CheezIt crackers...all unpriced. So I took one to an employee, he had no idea and told me they could tell me how much it was at the register. In the meantime, I had checked the price for the same product at WalMart and found it to be $3.78. Oh - and he did say something so profound - "Usually if it isn't priced, it's put close to something with the same price." I started to ask him to explain that comment, but decided against it. At the register was a clueless young man who pecked and pecked at their computer/register and finally said, "I can't find it here - how does $5.00 sound?" I told him that couldn't be right - was there a manager around. Up steps another clueless individual who identified himself as the manager. (Mind you, this guy had been 3' away during the entire previous conversation.) He told me "Well, they're either $2.99 or $3.99, but I'm not sure." At that point rather than allow myself to truly express my feelings, I set the box of CheezIts on the counter, told them to forget it and paid for my one other item. All-in-all I absolutely wasted 6 or 7 minutes with these inept employees, so I can't see myself going back to this store. As others have said - the place is extremely unorganized and in disarray.

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    Burlington
    Burlington

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    Big Lots - deptstores - Updated May 2026

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