I bought a sofa from them in Aug of 2021 and in May I went back to store with pictures of the sofa and it had ripped at most of the seems, very cheaply made, and wanted to replace it. I also had purchased Allstate protection Plan for 65.00 for this item just in case it did fall apart. When I notified in's. company they said because it was under a year old to take it back to Big Lots so I went in and talked to the man there and he said I will talk to my boss I'll be right back, and he said bring in and I have until Aug to do it, so I hired uhaul truck and went down on Sat. June 2 and he refused it, because he said they didn't return for tears and that the ins. company would do it. That's not what Allstate told me, so now it's between those 2 and getting no results , I called Better Business bureau and they said call ATTY GEN. Office , these 2 places are pulling scams if you ask me and I know 2 other people that are going thru the same thing. Try calling corporate and your on hold for over 30 min so I hung up. This place is a joke! Do t ever buy their cheap junk!!!! read more