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    Big Lots

    4.0 (3 reviews)
    Closed 9:00 am - 9:00 pm

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    11 years ago

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    6 years ago

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    Big Lots

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    13 years ago

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    Charlotte Appliance

    Charlotte Appliance

    2.9
    (37 reviews)
    1.2 mi
    $$

    I shopped at Charlotte Appliance after I purchased a refrigerator at Lowe's -- Lowe's had scheduled…read moredelivery and the day prior they informed me the product was on back order and did not know when it would be delivered. I went to Charlotte Appliance and was able to select and purchase a refrigerator in about 20 minutes! The salesman asked what I wanted, told me which items were in stock and pointed me in the right direction. Delivery was in 2 days and Mike and Rick did a wonderful delivery and installation! They were courteous and efficient. I highly recommend Charlotte Appliance over the Big Box stores- top notch service!

    Buyers beware- Do Not Buy from Charlotte AppliancesI bought a $10,000 refrigerator from Charlotte…read moreAppliances in Rochester, NY, based on the promise of a brand-new, in-box unit. They delivered a used floor model that buzzes. They initially agreed to take it back, but then raised the pickup fee from $250 to $1,500. When I refused to accept the changed terms, they reversed course entirely: they will not take it back, will not service it, and will not discuss the matter further. "Sales final."They made 100% profit while I am stuck with a used refrigerator at full new price. They price-matched Home Depot and acted like they were doing me a favor. There is no satisfaction guarantee and no return policy of any kind.They even attempted to blame our contractor rather than take responsibility for what they sold us.I have filed a complaint with the NYS Attorney General's office. This is not how a reputable business -- family-owned or otherwise -- operates. I will never buy from Charlotte Appliances again and I strongly urge others to shop at Home Depot, Lowe's, or Ferguson instead. At least those companies actually stand behind their products. IS it really worth it to take the risk with a 'small thinking business" to pay more typically and to get no satisfaction or service?? Update: Still unresolved as of this posting.

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    Charlotte Appliance
    Charlotte Appliance
    Charlotte Appliance

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    Big Lots

    Big Lots

    2.7
    (6 reviews)
    2.9 mi
    $

    Well I'm sure many people are aware that "Big Lots" ran into some serious business problems. It got…read moreto the point they filed for bankruptcy. Today I was working on another Yelp project and did indeed see the store closed, lock, stock and barrel. I did some research on it just now because I'd heard there were some interested buyers so I'll share the article with other Yelpers and the public. Big Lots has completed a deal that will save up to 400 of its approximate 950 stores from going out of business. The closeout retailer said that it has successfully closed its sale agreement with Gordon Brothers Retail Partners that will enable Variety Wholesalers to acquire between 200 and 400 Big Lots stores and up to two distribution centers. Variety plans to operate the stores under the Big Lots brand. Big Lots, which filed for bankruptcy in September, announced the deal at the end of December, after its plan be acquired by Nexus Capital Management fell through and the retailer said it would hold store closing sales at its locations nationwide. "We are pleased to close this strategic transaction, which provides a framework to preserve thousands of jobs, maximize value, and maintain the Big Lots brand," said Big Lots president and CEO Bruce Thorn. "We are working closely with the Gordon Brothers and Variety Wholesalers teams on this transition. We are grateful for the continued hard work and dedication of Big Lots associates across the Company." As part of the deal, Variety may employ Big Lots employees at the acquired stores and distribution centers, as well as select corporate associates needed to support Big Lots' go-forward footprint.

    I did the mad dash "in and out" in this store so I really can't say too much about it other than…read morethe following: -Store is aged and has a funny smell upon entering -video surveillance monitor on ceiling at entrance, so wave and smile at the camera - store did have sheers in stock that I was in search of which was nice after traveling to two other stores in the Rochester area -visited on a Saturday evening, store appears to be well staffed and not overly crowded. This made for a simple check out with very little wait time -cashier seemed helpful and efficient Overall, I would not venture back to this location unless trying one of the other two Big Lots first.

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    Big Lots
    It appeared quite clean to me, but wasn't impressed overall with inventory, sale bargains.
    It appeared quite clean to me, but wasn't impressed overall with inventory, sale bargains.
    Big Lots

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    Big Lots - deptstores - Updated July 2026

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