Gabe is fantastic was super helpful showing the right mattress for my needs 10/10 recommendation…read morefor him and Mattress Express

Purchased a Posh and Lavish mattress, mattress topper, and adjustable base during their memorial…read moreday sale at the end of May, during the transaction we were hesitant on an adjustable base because we wanted a headboard. Gabe the salesperson told us we needed either a Posh and Lavish base or an adjustable base to not void warranty. This was true, however he also told us the adjustable base was the same price as the Posh and Lavish base which was very much untrue as the Posh and Lavish base was about 50% less, he also did not tell us the delivery charge for a standard base vs an adjustable base was 100 dollars more. We were also told a headboard would be easily attached which was important to us. We found out later we had to buy special brackets to attach a headboard at an additional cost for a base we really did not want in the first place. Also on the day of purchase we went over the 30 day sleep guarantee that they supposedly offer, again something that was important to us as we were spending almost 8000 dollars. We were told we needed to purchase a very expensive mattress pad cover for the warranty to be valid. We purchased the cover as the warranty was very important to us. We find out later the Posh and Lavish brand is not even covered under the sleep guarantee. All along the sales experience this was never told to us or we would have never purchased the mattress in the first place. Unfortunately we signed their purchase agreement based on the information the sales person Gabe had verbally told us. DO NOT DO THIS, take it home and read it over closely, you are basically waving all your rights as a consumer. We unfortunately fell into the trap as we thought what we were being told was trustworthy. We didn't find any of this out until after we paid in full. Then the issues started. The first was the order was delayed almost three weeks after the order was supposed to be delivered. This was frustrating, yes, but even more frustrating was getting someone to return our phone call or give us an answer to when our order would be delivered. Finally the bed did get delivered, exciting! Not so much, the delivery drivers dragged the base across our hardwood floors from our front door to our bedroom scratching them the entire way. They also delivered us a floor sample topper. They offered us a free set of pillows or sheets to make up for the damage. They then gave us the run around about the topper saying even though it said floor sample it was new. A call to the manufacturer told us using a floor sample voided all warranty. Several calls later, which by the way takes week(s) as you have to deal with a gentleman named Nick out of their Syracuse store who is a go between for Kevin and is rarely available and even worse at returning phone calls. So they finally agree to replace the topper and give us the headboard brackets we needed to put a headboard on the bed. The new topper gets delivered along with the brackets. Oh boy! No way another problem, the new mattress topper box looks very old and dusty. It says on it must be opened within 30 days of manufacture. Another call to Posh and Lavish and it is confirmed the topper was manufactured on 4/3/24. The topper is over a year old. We were advised by Posh and Lavish not to open it and they would be concerned about the integrity being squished in a box that long. Kevin lies to Posh and Lavish and tells them it will be replaced. At this point we dispute the credit card purchase. We did not want to take it this far but we felt our back was against a wall after the way we were being treated. This unfortunately got denied. Remember when I said do not sign their purchase agreement until you have fully read it over. At this point we just want the new topper we paid for, we gave up on everything else. Posh and Lavish says it is not their problem and after finally getting back in touch with Nick he says that Kevin is "good" and their not going to replace it. Mattress was purchased May 25th and it is now August 11th.

Usually pretty well stocked. Great prices! Employees are very nice. I go there to get last minute…read morethings and the store always comes in handy for that

Cute shopping area in downtown Oswego - complete with a bakery, coffee shop, boutique, 2nd hand…read morestore, florist, liquor store, candy shop, barber, artist gift shop, upscale restaurant, and more. You wouldn't realize how much was inside if you were looking at it from up front. Has a lot of potential for growth. Nice place!

While traveling through the state on my roadtrip I stopped at the mall and followed the commercial…read morethat they now have Plus Size clothes in store. And boy, I wasn't disappointed. I went in to spend some $$ and Izzy, the store assistant asked me in her sweetest way if I needed help. She offered me to put together some outfits and while I was checking out the store she arranged it in the dressing room. Well, about 30minutes later and a big bag full of new cherished clothes I left happy the store. Izzy made it a really pleasant shopping experience and helped me to get fitting clothes. Still one of the shopping highlights on my roadtrip

Great selection at decent prices! I went there looking for a pair of Skechers and was impressed…read morewith the number of styles they offered! And the prices were competitive. I'll go back again.

Great store! friendly staff. Great discounts! Nerds and gamer nerds unite! They sell T-shirts that…read moreI've gotten there before.