Not to be confused with Pig Lots, which are farms that produce pig products... how sad. We really like Big Lots, and throughout my life it has been a pretty useful store for various reasons, but what I would say about this Big Lots is that they are definitely lacking a little bit of something in terms of customer service. However it's still a really good store, with discount prices, and in this area it is definitely one of our go-to stores, but only if you specifically want cheaply-made stuff and that's why I gave it three stars and not more. read more

Big Lots - Big deal - Department Stores Near Me - Houston, Texas

I get rules are rules and this location is closing. I bought a 3 pack of Flameless candles and one does not work. They will not let me do an exchange. Feel like I am being robbed. read more

Summer Drinks, Knowing everything is "big' in Texas and shopping in a store name Big Lots puts something into perspective. This store is a go-to store in order to shop for quick pick, household items and food additions to add at home. Before arrive at the store, I prep myself to refrain from having shopaholic habits from pictures frames, cosmetics, flavorful drinks and chips and dips. I enjoy finding recognizable and interesting brands that may cost more in other stores. I had not been there in a long time and went to purchase toilet paper and see interesting buys. Store shelves are often filled with seasonal selections to choose and receive credit at the register for buys. Big Lot's store like a car lot has lots to purchase on the go. Shopping needs, @Kim (7-17-2020) read more

Big Lots - A few to keep cool... - Department Stores Near Me - Houston, Texas

My mother is the reason that I know of Big Lots' existence - it keeps in my consciousness due to her packing up some leftovers in a Big Lots bag when I join them for lunch at their house. Otherwise, all of their marketing dollars are wasted on me. It occurred to me to make a second visit to this store yesterday because I needed a refill on triple-A batteries for my hand-me-down MP3 player from my younger sister. That wonder holds a grand 64 MB of audio files - roughly 30 super-extended dance remixes. Of what artists, I'm not telling you. You'll just laugh. Anyway, I don't need batteries all that often and I had lucked out on a cheap 8-pack for $1.50 the last time. So, I thought I'd rush in and out for another package. Well, not so much this time. If you've never been to one of these stores, let me sum it up by calling it messy, cluttered, haphazard, and slow. The checkout staff are never in any hurry to do anything - including taking your money. There doesn't seem to be a rhyme or reason to any of the shelf layouts and categories move around (the batteries were not in the same aisle as last time). After finding the batteries, I noticed no price stickers. And, there's no price check scanners like at Target. Looking around the corner to the checkout lane, I spied several people in line with cartloads of stuff. Being slowly processed. Quite disheartening. So, I put the batteries back on the shelf and left. "Big Lots" was a "Big WOT" (Waste Of Time) for me. read more

Big Lots - Department Stores Near Me - Houston, Texas

Wow! I couldn't get to the car fast enough to write this review about Crystal... my would be cashier. I was standing in her line to check out, and when I got to the counter she looked at me and said "I'm closed" and proceeded to turn off her cashier light! Where did they find her lol!? She's a complete joke, who knows nothing about how to treat a customer. At least all of her coworkers knew she was wrong and verbalized it to her. I'm sure it fell on deaf ears. When will businesses learn they will rise or fall with employees and customer service. Complete fail. Bye Felicia. read more

So I had a recent discussion with my friends about big lots, since one of my other friends has been on a HUGE bargain hunting extravaganza. Then she comes out and was like do you guys even know what Big Lots is?! And we all paused and was like... It's like wal-mart right? Target? Kohl's? Marshall's? Well technically it's just like all of those except way less organized and every time I go it's a mess. read more

Now I know why those employees from my first review acted so nonchalant and inconsiderate. Their general manager checked me out around 1:00 p.m November 16, 2022 and his tone with me was unpleasant . First , I thought the bath bombs was $1.00 because it was in the section that read $10.00 &below . Plus , the box wasn't opened where one could get them individually. They usually would have prices on them even if it's individually packaged. (Ex: They will take a box of 10.00 peanut butter crackers and sale the crackers individually for like 25 or 50 cent with a label on each one. The box wasn't even opened for one to get the bath bombs . What I wasn't expecting was how the general manager treated me while checking out. He gave me an accusatory look and said aloud where everyone could here. "This is a $1.00 a piece ma'am. I said "ok , I thought it was a $1.00. " However, the tone of his voice made me feel embarrassed and small. I wasn't rude with him and didn't even try to argue with him. I told him that he could keep them and that was it . All I know is that it will be a cold day in hell before I spend my money at this location . I don't even live in the area anymore but I stopped in after getting off from work early to do a little shopping and was feeling good until that happened . Always remember, It's not what you say . It's how you say it . read more

I love Big Lots, this store is OKAY. They have a decent selection of my favorites, french fry salt and belly flops candy, however the kitchen and household supply is kind of thin. There is always a t least a 15 minute wait for check out, that sucks. Open more cash registers? read more

Having recently moved, I really needed a couple of patio chairs for my balcony so that I could enjoy it for the few days of tolerable weather we have left. A friend suggested I go to Big Lots. Despite having seen tons of advertising for Big Lots, I in fact had no idea what a Big Lots is. Imagine my surprise when I discovered this location is a mere minutes from my apartment or that there are two within a 10 mile radius. Who are all these people shopping at Big Lots? Cousins of the "The People of Walmart," that's who. I ran into some interesting characters here, but that's neither here nor there. Man, this place was cluttered. It had almost everything I was in the market for at great prices, but the store was so dingy it made me think twice about buying anything. I ended up picking up some hot pink velvet hangers, because who could resist those? Anyhow, if you're really in a pinch, Big Lots will work, but I personally would rather spend a few extra bucks and hike it on over to Target. read more

This store is having better stock when compared to the other one on westheimer rd. I really needed a rug for my living room for which i walked in during afternoon and the store is not well organized but they hold many options to select. I walked directly to the rugs rack and luckily i found my choice. Also their clearance sections have pretty good deals. I ended up buying an area rug and some curtain rods along with some home decor. There are much staff as i see a couple at the billing counter. However it serves your purpose at a better price. read more

Who doesnt like a bargin? I know I love bargin shopping, but I hate the bargin branded stores. Junky, slow service and unorganized are the three words that I would use to sum up this location. This is not to say that there arent any good finds here, but be prepared to search through disorganized merchandise and wait in line for entirely to long to pay for a $3 item. Is it worth it? Sometimes it is, but this location gives me the blues every time I am here. Sometimes its just best to walk away and hope for a bargin elsewhere. read more

Worst big lots EVER. I had a homeless person come up to me asking me to buy him something from the store because, they would not ring him up. I asked to get half off a product because, half of it was missing. I had one of the staff members say it was fine and then the manager, MARTY, came up and said that I could buy HALF of the product for FULL PRICE. The lack of training and oversight at this location is evident. I just moved into the area and will NOT be returning. read more

In and out. I usually can find what I'm looking for here. This locations is clean majority of the time. Their sales are good. The cashiers sometimes move at a snails pace and other times they be on it. read more

This store is extremely filthy there are plenty of maintenance that can be done the restroom is disgusting they are always an organized and the employees are rude read more

A much smaller "big" lots than a few I've been to and very rude clientele who shops there who refuses to budge even when you say excuse me nicely. If the aisle is arms length and you are 9/10 of it please move over. Like someone mentioned in a previous review the peeps who shops at this location are cousins to peeps who shop at Walmart. Ghetto. read more

Ok so I guess their though process is because your not paying a lot, you shouldn't get great customer service? wrong....WRONG!!! I went in looking for a AKC harness for my dog, all they had are small and medium on the shelf but the shelf sticker says it does come in a large. My dog bites off her harnesses so this one was padded reinforced...perfect and $10. I went to the cashier and before I even got a chance to finish asking my question she said if it's not on the shelf we don't have it? So my question is you guys don't have any back stock? I mean I know it's only $10, but at your $7.25/pay rate it would more than pay for an hour of your time. I then saw a lady with an assistant team leader badge. I asked her and she told me. We just got shipment in the back, I don't know what's in it, but it won't be out till later this week. Now working in retail management, one of the many things I have learned is customer loyalty and if you loose that, your business is Bound to fail. So as I sit here in the Parking lot of big lots empty handed, I am forced to go online to find something comparable. Not a happy camper right now read more