Don't believe the signs. The large green sign clearly says "HARDWARE: All items are $1.25 unless…read moremarked otherwise" I chose half a dozen items without a price tag, and NONE of them were $1.25. Most were $5 to $7, which were priced higher than I can find them on Amazon.

I realized that I needed ONE more thing after my earlier shop this morning. Wide difference between…read morethat other DT (near the Asheville Mall) and this one. There is no stuff on the floors waiting to be put away, there are no stacks of boxes out and the shelves are tidy. The young lady who rang up my $1 sale was polite and friendly. [Review 12683 overall, 2475 of 2019.]

Worst customer service I have experienced in a long time. We were asked if we were looking for…read moresomething in particular and said we were interested in a couch and asked a few questions about it. The woman said she would check and then walked away and continued helping everyone else in the store but avoided us even as we stood by the couch we wanted to buy...was extremely awkward and very off putting. We won't be back to this place and I would go as far as to suggest if you're not a middle aged or elderly white woman then don't shop here because your business won't be appreciated or welcomed.

I recently had to sell a loveseat to make room in my living room for some other furniture. Frugal…read moreDecore was really helpful. They recommended movers that had a very reasonable rate, and I was given a fair price for my piece, which was in great condition but that I didn't have time to sell myself. I would definitely sell with them again.

UPDATE! Within a day I received a call from Rebecca Stephenson at Haverty's Corporate Office! I had…read morea pleasant conversation and sent detailed information about the claim. She went out of her way and went ABOVE and beyond and got the claim overturned by Guardian. I was expecting them order a new middle panel, but a new couch will be delivered on 10/10! She made it a priority to call me before she went out of town to let me know it was approved too. Karin at the Asheville, NC store has also been a delight to work with since the beginning. Thank you Haverty's!!

Over the past 1.5 years, I have shopped several times at this store and have been happy with my…read morepurchases. This latest purchase was not a similar experience. I went in looking for a small coffee table and found one that is glass/metal/wood. It was just the right size and matches the end tables I had bought a year ago. It was a good price, so they suggested that I just pick it up at the store when it arrived instead of paying almost $100 for delivery. In the past, I have had my purchases delivered and they arrive in one piece and are placed where I want them. This latest purchase made my head spin....is this now IKEA??? I arrive and am directed to the back for customer pick-up. The guy loads a box into my car. I bring home about 100 lbs. of coffee table PARTS!!! What??? The instructions say I will need to furnish my own screwdriver, they even have a picture of a good old standard screw driver;...so I go to my toolbox and get one. Part of the assembly ( an hour of IKEA-like hell ) is to screw the wooden panel into the frame. There are no holes or starts of holes in the wood. It would take a young athletic person with a LOT of muscle to put those screws into that thick hardwood panel by hand with a standard screwdriver. Sheesh. I am neither young, nor athletic. The metal pieces that are labeled with letters A, B, C, D are labeled with stickers that don't peel off. I tried soaking them off with a damp towel, but the adhesive is still on there. Can I use acetone or Goo Gone on them?? I have no idea. It could very well ruin the metal. I cannot predict....so I leave them as they are. I get my power screwdriver out and attempt to assemble this coffee table. But, because of the plethora of right angles, one cannot drive the screws straight in through the holes in the metal brackets and into the wood panel. It is not possible. The screws, then, end up at a slight angle and are not flush with the surface once they are all the way in. By the time I am done getting the pieces out of the packaging, assemble it as well as I can with the resources I have; I was quite ready to throw the thing on to the fire pit and burn it. Haverty's needs to put signs on all of the furniture that requires the customer to assemble it. I would have NEVER bought this piece if I had known. You are going the way of IKEA and it's not a good look. I'm in my early 60's. I deserve, as your customer, to be warned. I thought I was shopping in a fairly classy furniture store. I guess not-so-much anymore.

we bought a couch here a year ago. within about a month the fabric had gotten really pilly. I…read morecalled the shop and was told by Betsy that was normal and that i could use a fabric shaver to remove the pilling and that I might have to do so three or four times and then it would stop. She sent me a fabric shaver which was nice. Well here we are a year and many shaves later and it continues to pill. it looks pretty terrible, like an old worn out couch - much worse than the (ripped) twenty year old couch we were replacing. I'm embarrassed to have friends over. when I do, we have to spend 30 minutes shaving the couch first, which is ridiculous. I hate to throw good money after bad but I suppose I will - we're planning to have the cushions recovered. It's not ideal since obviously they can't match the rest of the couch and that's not really the look I'm going for. But it's better than tossing it and starting over. I reached out to Four Corners recently to politely recommend they not sell this fabric (I feel bad for anyone else who might select it) and got no reply. So, I guess thats the kind of establishment this is. Disappointing - I prefer to shop independent but in this case it sure wasn't a good choice.

Shortly after leaving my review, Melissa reached out to me to offer an apology, along with an…read moreexplanation, (which she made clear was definitely no excuse), for never getting back to me. She took full responsibility for her oversight. I believe her apology was sincere and that she truly felt bad for failing to provide the customer attention she is accustomed to giving. I will go ahead and let Covid take the fall for this one, (as it seems to be the thing to do these days), and will definitely be open to doing business with Melissa and Four Corners in the future. Thanks for the call, Melissa. It was greatly appreciated.

WHO EVEN OWNS THIS STORE?!…read more Can't tell if what happened is real life. The woman behind the counter asked if I needed any help, to which I replied no thank you. I was met with a "WELL F*** YOU THEN" under her breath. I acknowledged what was said and she tried to play it off. What kind of store is this???? I was in such shock I had to laugh and walk out of the store. But not before she made another comment that it was "going to be a long f***ing day". Great employees, southern expression

This store carries lots of souvenirs that are very reasonable. T-shirts and sweatshirts are the…read morecheapest in downtown. Lady work in the store is friendly and very helpful.

I was followed around the store and when I stopped to look at a pair of jeans an employee literally…read morestood right beside me. I don't think I looked like a shoplifter that day just was looking for something fun to wear that night for my first night in Asheville.

My daughter and I went in to just look around and see what was new. She had been looking for quite…read moreawhile to find a dress for a wedding. After being disappointed in what she brought to the dressing room. Heather, offered to find things for her. Every dress was a knockout. She listened and brought back exactly where needed. My daughter ended up with two dresses and thrilled. Everyone there was kind and so helpful.

Went back here today and it was a bit of a mess. The cashier just said "I have to go" and left when…read morek went up to oh. The line started to pile up. He came back and it turns out he needed to void something. But he didn't tell anyone so the manager tried to charge me and accuse me of changing my order. The lady behind me got mad. Then the cashier made us wait as he and the manager debated whether he wanted to go home early. One staff did help me move some stuff so I could get what I needed. But the store was a mess. They were out of a lot and the shelves were in dismay and dirty. Gonna give this place another chance later.

Always have the best staff!!! Generally always carry the…read moreGood and Fun dog treats as well!

While I was in Asheville on business earlier this week, I stopped on a whim during my lunch break…read moreto check out this store which is located in the shops at Biltmore Village. On my visit, this store had a great selection of merchandise on hand. Plus, I discovered that they were having a summer clearance, which meant an extra 60% already marked down prices. I found 3 tops, 2 skirts, and a super cute bag... all at really great prices. The employees here were helpful, but did not hover or seem overly pushy. I was pleased with my shopping experience here.

Salespeople are wonderfully helpful without being at all intrusive. Talbots also has a wonderful…read morepolicy whereby if u purchase an item and it is reduced within 14 days they will reduce your price to the sales price. I spent $1100 there and when I went on line 10 days later I noticed some items had been reduced. Called the store and they provided me with the customer service line. She went through all of my 20 items saving me $200 which I promptly spent ordering things I liked in more colors. Terrific experiences all the way around