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    Big Lots

    3.3 (4 reviews)
    Closed 9:00 am - 9:00 pm

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    5 years ago

    Helpful 1
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    2 years ago

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    4 years ago

    This is the only BL I will go to. The management keeps this store so clean & employees are kind & helpful.

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    Big Lots

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    11 years ago

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    Walmart Supercenter

    Walmart Supercenter

    1.6
    (75 reviews)
    1.7 mi
    $

    I must leave Walmart. I'm done with Walmart…read more July 7, 2026 5:25 pm I stopped at the Ft. Wright Walmart Super centers 3450 VALLEY PLAZA PKWY, FT WRIGHT, KY 41017 to get some lunch meat, bread, cheese, etc. I've been patronizing this Walmart for about 20 years, as this Walmart is on my way home, and the prices are reasonable. During my SELF Checkout- there was a (presumably a Walmart employee) lady, I couldn't tell if she was a Walmart employee because she did not have a name badge, or vest of any sort. I was trying to weigh some fruit or something. She kind of jerked my stuff around and looked at me funny and wouldn't talk to me. I ask her her name because she had no name badge, and she looked at me like I was weird or something. I only have one eye so it took me a little longer to self check out and I stoop and shake because of my severe scoliosis, and plates in my neck. So every time she deemed necessary, she came over and interrupted me and moved my things around. It's kinda like there was a language barrier? I guess she is maybe a DEI hire, she seemed to be Hindu or something of the sort. The red dot on her forehead gave her away, I didn't know Walmart introduced spiritual awakening, or prayer at their stores. I was confused. I have several Hindu friends, but that's not the point, it was the language barrier I guess? But no Walmart name tag, i've finished up my order and tried to use my debit card, the computer screen said 29 items, so now the machine wouldn't let me complete my checkout, the computer needed an associate approval. The lady came over and scanned some kind of card from her pocket (name badge?) and them a video played of the two cans of sockeye red salmon that she scanned herself? I was then able to pay for my food. I guess she came over to me for five times during the checkout . She did try to be helpful. I think but demeanor is everything when there's a language and name badge barrier. However after completing my checkout, I did advise the manager (in private) that she had no name tag and she was NOT very cordial, the manager of Walmart explained to me, that Walmart has a policy that all employees MUST wear Walmart name tags. I also explained to the manager how rude this lady was. About jerking my produce around .... It seems this whole thing was non conforming to American standards. I'm done with Walmart.

    HORRIBLE CUSTOMER SERVICE!! Had appt.for oil change & tire rotation. On arrival waited 15 min. No…read moreone was at check in desk. A service lady arrived and yelled something in coherent. I asked if she was speaking to me, and if so, I didn't understand what she shouted. Checked in and immediately informed there no oil filter for my car. I requested and she refused to call another Walmart store to locate one. I was told to go to Auto Zone, buy it, bring it in sometime and then they would & to do the oil change. DISSATISFIED!

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Macy's

    Macy's

    3.6
    (24 reviews)
    8.6 mi
    $$

    Love shopping Macys.com mainly because it's easy and selections usually are good. The specials and…read morefrequent sales offer really nice deals for bargain hunters. Worth a visit!

    Larhonda who is a team lead was extremely unprofessional during my interaction with her today. The…read morelevel of service received was by far the worst and I've shopped at this location for many years. I inquired about a cologne that showed it being on sale on my device however in store it rang up as original price. The fine print on my device stated OR for purchases in store OR online. She was nasty with her tone and also lacked willingness to help. I waited for 20 mins before her manager Felisha, happened to walk by and without hesitation assisted me with a resolution. She went above and beyond and I felt much better that we had a resolution HOWEVER Mrs. Long nails LaRhonda with the bad attitude engaged another associate his name begins with "D" (I will update this review with his name at a later time) a tall, light skinned young man who immediately agreed with her without verifying that the item was not available at this location. The individuals lacked professionalism, both LaRhonda and D lied to my face and what's sad is that they was more concerned with getting everyone out before closing. I walked in at 711pm, the store closes at 8. You don't need to be in customer service if you have an attitude when assisting a customer. LaRhonda needs proper training on customer service. Horrible interaction with her nasty attitude. She needs to be in the back unboxing merchandise and away from customers. Thankfully Felisha stepped in at the right time.

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    Macy's
    Macy's
    Macy's

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    Florence Mall

    Florence Mall

    2.9
    (67 reviews)
    8.5 mi
    $$

    We stopped here to kill some time before the Reds game started. When we entered the parking lot we…read morenoticed that most of the parking lot was empty but we decided to go on in. Half of the mall was full of closed stores. The food court looked like it had a ton of restaurants but we had already ate so we went to bath and body works and left to try tjmaxx.

    This comes from one brief experience but it has stayed in my mind as a negative since it happened…read more We saw on Google that this mall was open until 9 PM. That posting still reads this way as of this writing. This seemed instinctively odd by today's standards for normal retail closing, but we decided to give it a try. We were looking for a place to walk our grandson around and perhaps pick up a treat or two while we were out for the evening. There were still a significant number of cars in the parking lot when we pulled in around 7:40 PM, so we thought perhaps we had stumbled on something. We walked in and immediately had the sense things were winding down and that the posting was probably inaccurate. Having had only a couple of seconds to begin adjusting to reality, we were "greeted" by a sour-faced employee at the information desk who curtly informed us that "this mall closes in 15 minutes". The look on her face and the intonation of her message were effectively "why are you walking in here". I informed her that we were misled by a mistaken posting of hours. She said nothing but again, the look on her face was "That's unfortunate, but just turn around and get out." It must have made her a bit nervous that we took five minutes to stroll down the hall to see what was there. But that sort of unwelcoming attitude is the memory that will stay with me when I think of this mall. Maybe she was having a bad day or maybe she hates her job. Hard to say, but attitudes displayed in interactions have an effect and reflect on an entire business (or collection of businesses in this case). Based on this short interaction, there is definitely an opportunity for improvement. I don't want to cast negativity on everyone whose livelihood derives from this mall for the unfortunate representation of one person on one day, but reviews are based on experiences. And that sort of experience does not need to occur at any time on any day.

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    Florence Mall
    Florence Mall
    Florence Mall

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    Big Lots - deptstores - Updated August 2026

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