I've used Big L twice on new constructions and had bad experiences both times. ...first time, shame on you; second time, shame on me... This last time I had them install gutters on my new house. After multiple phone calls and them coming out multiple times with half-a$$ repairs, my gutters still leak like sieves on multiple corners. I literally have ice stalagmites on the ground under the drips. ...and the gutters don't drain properly due to them not being angled toward the downspouts. Also, they installed insulation where I told them not to, due to the room being heated/cooled, and they tried to charge me twice for installing the insulation where it should have been the first time. ...very frustrating. Words do not properly explain the run-around I was given with this group. In short, spend a little time following up on references and asking around if possible but don't bother calling Big L. read more