Got the units working but needed a new thermostat. He didn't have enough wiring so the new…read morethermostat is on the kitchen wall.

I wrote a review on the day (5/31/2024) they came out & fixed our air conditioner because they were…read moreso nice but now I want to write a review to say they really did a great job! Our air conditioner has not worked this good in many years. We only waited 1 day to get service & they had to work in the rain. Really appreciated their work. So nice to have a cool house again. Thanks.

Bartlett Plumbing & HVAC is simply the best! We hired them to help with my mom's bathroom, and the…read moreexperience was flawless. Here is why they earned my business for life: Punctual: They came on the exact day and time we requested and were perfectly on time. Above & Beyond Service: Our technician, Tito, was incredible. He replaced the water supply valves we called about, but then went the extra mile to install her new vanity AND haul away the old one! Same-Day Magic: Everything was completed on the very same day they came out to look at the job. Great Pricing: The final bill was incredibly fair for the amount of hard work they put in. Most importantly, my mom is my world and Tito treated my her with the utmost kindness and care. She was so thrilled the service that she called me the second he left to make sure I gave them a stellar review on her behalf. Thank you, Tito and Bartlett Plumbing, for taking such great care of my mom!

Professional! Done a great job, neat and clean. Easy getting scheduled and work was completed when…read morethey said it would be. Well pleased and Highly Recommend Jefferson City, MO

i would never ever hire this company my brothers and sisters this company came and put the wrong…read morepat in my trailer it would never drain right and lied to me about my washer drain being backwards and lied to me about my second tolit being hooked up said it wasn't but it also backed up so you they lied and non of the parts they put were done right or glued in do yourself a big favor if you come across helms add go to another business because they will lie to you and take advantage of you Amen

My parents have been without their AC for almost 2 weeks. They purchased a new unit and it's been…read moresitting there waiting to be installed for over a week. One of them had major surgery and has been miserable in the heat. Definitely not good customer service, especially for our older folks. Thanks for nothing.

Our 35+ year old AC unit went out, called Rehagens and Chris was out to check it out the same…read moreevening. After a quick diagnosis, it was determined that we needed a new system. Ryan was great to work with and the installers, Clayton and Dalton were fantastic.

We recently had a ground source heating and cooling system installed by Rehagen Heating and…read moreCooling. We were very satisfied with the installation and courteous technicians we dealt with. Melvin and Patsy Brandt

Apparently, we are not the only people you have screwed over Brian West. This seems to be a pattern…read morewith you. You claim that you stand behing your work and offer a 100% satisfaction guarantee, and that if you are not completely satisfied with your services you will make it right. What a joke! I guess its completely okay to put BOLDFACE LIES on your website now. How do you stay in business Brian West, with all your lies and your subpar work, You Brian West are a very unprofessional and an unreliable person. If you tell someone that you will be out to fix an issue, then you should stand by your word. Instead, you take people's money, screen their phone calls, and never come back out to resolve the issue. I have never encountered such an unprofessional individual that is to chicken to stand by your word and make the situation right as it states on your website as your GUARANTEE. Apparently its our fault for not seeing that you are not accredited with the BBB and you have an F rating. How do you live with yourself screwing over people and taking their money and never looking back. I finally got Brian West on the phone yesterday after using a different number to call him from because he screens his phone calls and he was very rude and told me a BOLDFACE lie that he would be out to fix the issue and he never showed up along with hanging up on me before the conversation was done. I hope you are enjoying all the money you steal from all the people you have screwed over. Brain West and West Heating & Cooling is a FRAUD and takes advantage of people.

I wish I could rate them with no stars . Brian West is an…read moreabsolute crook . Our AC went out over 3 weeks ago . He sent his people out to refill the Freon and somehow it ended up freezing up . Our house ended up being 90+ degrees . Then he states that we need a new unit . We agreed upon a pre owned very young unit with a 2 year warranty. However that was incorrectly hooked up and we were back to 90+ degrees . The second unit was the wrong size unit but he stated "It'll work ". No Bueno Brian . It didn't work . It took us another week to get them back out and guess what !!? Something apparently blew . Now we also have no heating system as well . On the meantime this joker offers to trade us a new unit for my husband's motorcycle. No Brian , this is not how a business works .. So after Brian takes a trip to Sturgis he claims he will get this part to fix it . Well we verified that the part is a $20 in stock part and he could have done that already . But Sturgis ... Priorities... My husband had to track him down . Again. It's only been 3 weeks you know.Brian hung up on him and refuses to answer our calls . Sadly I wish I would have found the reviews on this company . Brian has done this repeatedly. Brian is also a felon on probation. Brian should have fixed our AC . Brian should have not ripped other people off . Brian wasn't supposed to leave the state . Brian had just taken a couples check for a new AC unit , cashed it and went to Sturgis . And we have their receipt also . This has to stop ! Three complaints on the BBB and two complaints on Angis List . One of these complaints shows extensive damage to their ceiling . Somehow he managed to cause a leak that went from the ceiling to the floor below . Infants shouldn't play big kids games . When I posted on FB I received 5 messages about this company and more specifically Brian West . We did call the sheriffs office and they knew him well . We have more people behind us now and can hopefully stop him from taking peoples money and not doing the work . So maybe this is a little long but I do hope you take the time to read this . Brian is very very good at making excuses for his poor reviews , but somehow we cannot all be wrong .

Honest, great company, will use All American from now on! Called because my outside unit was not…read moreworking. Quick and reliable Business!

From the owner: We specialize in residential heating & cooling systems for your home. The equipment we install is…read moreYork and Coleman.

Excellent service and great prices. Darren went over our needs and the 3 generators that he…read moreinstalls/services. Very knowledgeable and definitely helped us make our decision. Friendly, courteous, and honest. Highly recommend to all. Outstanding!

Great service by Darren and his staff. His follow through and professionalism was terrific.read more