The entire staff was so professional and a pleasure to work with. The office was immaculate with state-of-the-art equipment and I was very impressed. Dr. Benjamin Rotwein explained thoroughly the procedure to be done (tooth extraction, bone graft and implant) and offered options as well as recommendations. I received very good before, during, and after surgery care instructions. After the surgery, Dr. Rotwein called me later in the evening to check how I was doing and if I had any questions and gave me his cell number just in case. Thumbs up to all involved. Mahalo to Big Island Oral Surgery for taking such good care of me. read more

Being desperate for care for a badly cracked tooth, they were so kind and gentle, and informative, the staff was extra....in every way possible and I so appreciate their kindness and attention to detail. I'm a big CHICKEN, with panic attack fear, when it comes to dental care, and I can honestly say I felt safe. Dr Benjamin Rotwein. Was so gentle and spoke throughout the rough and stubborn pull. He made sure I always had no pain. His genuine care and concern eased my fears kept me calm. Dr B made sure I had his private cell because of the long weekend Excellent care. Highly recommend big island oral surgery , thank you for being kind. read more

Nobody wants to go to an oral surgeon, but if necessary i highly recommend Big Island Oral Surgery. I have had four implants all of which have been successful because Dr. Rotwein is an exceptional surgeon. In addition, he is a compassionate and considerate human being. He takes the time to review X-rays, explain the procedure and answer pertinent questions. He and his staff are professional, courteous and kind. I feel fortunate to have been directed to his office. read more

I have a lot of anxiety when it comes to going to the dentist. Cindy in the office was very patient with me as i took a very long time to schedule, When i finally did arrive I was impressed by the immaculate office with all the latest equipment. I had a consultation with Dr. Ben Rotwein, who not only advised me of my immediate work, but walked me through my full mouth Xray. I decided to break the work into two different jobs. Yesterday, i went for the first session to have a wisdom tooth and molar extracted. Dr. Rotwein made sure the numbing was working and talked me through how he was progressing. The procedure was quick and the Doctor stitched the area. I got lucky and did not experience any pain. i am feeling very confident now to go back and get an implant from Big Island oral surgery... thank you Dr. Rotwein for such a positive experience, Elizabeth read more

Dr. Rotwein and his staff went above and beyond to accommodate my daughter with her wisdom tooth extractions. I will be forever grateful for the accommodation, compassion, professionalism and expertise we experienced at Big Island Oral Surgery. We drove from Kona to have the procedure done and would definitely do it again. We Big Island Oral Surgery read more

My dentist recommended Dr. Rotwein for an extraction. I had a molar extracted and prepped for an implant to be placed on a future date. I had two appointments, one for the evaluation and another a week later for the extraction. The staff is friendly , knowledgeable and very thorough. The office environment is pleasant and the equipment is up to date. I had sedation for the extraction and couldn't remember anything of the procedure. The only side effect was being tired and taking a nap when I got home. My pain level was minimal. Dr. Rotwein called that evening to see how I was doing. I highly recommend this practice. read more

Dr. Rotwein extracted my husband's tooth under sedation. My husband has a medical condition which complicates things. Dr. Rotwein took the time to consult with my husband's physicians and dentist about the anesthetic and other details pertinent to the extraction. I was more than surprised to receive a follow up call from Dr. Rotwein the evening of my husband's extraction. He told me if I had any questions or if any problems developed to feel free to contact him. Dr. Rotwein is a skilled oral surgeon. My husband had no bruising, swelling or pain following the procedure. I reduced his pain medication the day after the extraction and he didn't even need any pain meds the next day. Dr. Rotwein's staff are conscientious, professional and polite. No one has an attitude. I was very worried about how the extraction would go, and I am happy to report I am more than pleased with the outcome. read more

It's rare that I write reviews, but I felt the need to write this one. My father had one of his teeth extracted this afternoon by Dr. Rotwein. This evening, I received a call from Dr. Rotwein.. he was calling to check on my father (I handle all my father's medical care), to see if he was doing okay and to just let us know that if we have any questions, he's a call or text away. Wow! I didn't even receive a call from my surgeon when they pulled out all 4 wisdoms at once and I was doing worse than my father is right now. Lol. I think that just goes to show how much Dr. Rotwein cares for his patients and I hope this is something that more health professionals will incorporate into their practice. Also, an added bonus is that staff were very helpful, friendly, and quick to answer the phone. My only complaint would be the Cherry payment system, which can be difficult to set up if you don't do it right the first time. The name and payment information on the cherry account should be for the person who is making the payment, whether that be the patient or a caregiver. Overall good experience. Thank you Big Island Oral Surgery! read more

I was referred to Dr. Rotwein by my dentist for a tooth implant. I seldom met so extraordinary professional, compassionate and caring doctor. From the first appointment he took all my fears and concerns away. He patiently explained all the details of the treatment plan and and what I have to do myself to insure success of the surgery. The same day after the implant, Dr. Rotwein called me at home to be sure that I am OK, and if I have any questions about the healing process. I was provided with his private phone number so I can directly reach him in case of emergency. I am very happy that my dentist referred me to Dr. Rotwein and would recommend him and his friendly team. (Wish I could give them 10 stars). read more

If there was a TEN star rating. That is what it would be for Big Island Oral Surgery. From my first phone call to make an appointment his office staff put me right at ease. So professional, Kind, and truly caring about you & answered all my questions. Nevaeh so grateful you made an appointment for me. Yes they do answer their phones- not once did I get an answer machine. That in it self says a lot about a doctor's office. It was my first visit and being that I'm nervous when it comes to dental issues. Dr.Rotwein was very professional and pleasant explained to me the whole procedure & my options He put me at ease. When I left I felt & was so confident this doctor knows his stuff!! And was I right when I went back for an extraction he reassured me all would be well. Before I knew it he was done! Hunter Mahalo for explaining to me how to do the gauze- and just being such a caring person. The follow up and after care unbelievable-what Dr gives you their cell number to call if there's any issues. He also called me to check on how I was doing that evening. That in it self shows he CARES about his patients. The Hilo community is so lucky to have Dr.Rotwein and team. Big Island Oral Surgery is the best thing to happen here on the Big Island. I will alway trust them going forward for any dental work I may need in the future. read more

Dr. Rotwein is amazing! Very easy a simple process. Came in and was able to get my tooth extracted. He cared about how I felt and made sure that I was comfortable during the whole process. Very friendly and amazing staff!!! Highly recommend using big island oral surgery. read more

I was having tooth issues and my regular dentist said she recommended a root canal and a crown. I decided to have the tooth removed instead. They referred me to Dr. Rotwein. I was able to get an appointment pretty quickly. Prior to seeing him I was pretty nervous, expecting the worse. No need to stress out! Dr. Rotwein was amazing! He took the time to make sure I understood exactly what to expect and made sure I was comfortable throughout the procedure. There no need for pain medication since it was painless!! He even called me later to make sure everything was okay. Dr. Rotwein and his staff are the best and I would definitely recommend Big Island Oral Surgery!! read more

The most awesome dental experience I have ever had! All the staff was very friendly and professiona. Dr. Rotwein is fantastic!! I had to have sedation and only remember waking up! Felt no pain whatsoever and neither did Dr. Rotwein I highly recommend him and wish this state had many many more medical professionals like he. Oh and "Pu'uhonu (a) means Place of Refuge. It definitely is! read more

Amazing experience, so professional and kind!! My tooth extraction was extrodinary, no pain!! I am happy to say that Dr. Rotwein is the best!! read more

I had the best experience with Dr.Rotwein and his staff. Dr.Rotwein and his staff are very knowledgeable, skillful and do a great job of making you feel comfortable. Though all of wisdoms were impacted and many other dentist refused to perform the surgery Dr.Rotwein and his team were able to help me. I was able to extract all wisdoms teeth in a timely manner and the after care has been very manageable. In fact, I barely even had to take much of the pain medication because of how smoothly everything went. Dr.Rotwein was even kind enough to give me a call after my appointment to make sure everything had gone smoothly. The office environment was very comfortable, safe and all the tools along with the technology looked up to date. I would 10/10 recommend anyone who is interested in extractions and in any other services to Dr.Rotwein and his team. read more

I drove across the Big Island to have Dr. Rotwein extract my infected and fractured tooth-and I would drive as many miles as necessary for his service! The staff work nonstop to keep up while he helps SO many people in one day-they truly care every patient and I am truly thankful. Dr. Rotwein is not only skilled and professional-he is genuinely kind. I have met alot of doctors in 70 years but Dr. Rotwein is above and beyond excellent- Hilo is blessed to have Big Island Oral Surgery. MAHALO read more