Nicolette and the team at Big Island Brokers are absolutely amazing. Let me set the stage - My wife and I have been looking to buy a home in Hawaii a while and finally have our ducks in a row financially and the motivation to move forward. In our copious research we stumbled upon a youtube channel for a local realtor that had a lot of really good info, including monthly updates in the market conditions on the Big Island. We think "hey, let's reach out to these people" and so we do. We then email these folks and wait.... Days go by.... We email a different person tangently related to the agent we were trying to reach and she gets us all in contact. Ok, great. A few emails back and forth, but each time we are waiting days to hear back. Starting to get bad feelings about it and like we are almost a bother to this realtor. We book a trip from the mainland to Big Island to come look. Set up our times and meet our agent. She's personable, sure. She takes us out for 2 days looking at many properties. There are a few we have some extra questions about and she makes some notes. After our 2 days looking at properties we take a few days to discuss and reach out to our agent.... Crickets. We go back to the mainland feeling frustrated. Email our agent about some prospects, nothing back. Trying to set up a return trip to the island we reach out again trying to book some time to look at places and asking about times and showings. We get a one word email back "sure". So why the great review? Well.... None of that happened with Big Island Brokers or Nicolette. Instead we called our friend in HPP and asked who he used when they bought their house 4 years ago. That's right, they used Big Island Brokers and he gave us a contact there who set us up with Nicolette. Nicolette called us while she was on vacation to say hi, introduce herself, and let us know she was thrilled to work with us. We set up a meet for when we were on island next and sent her a bunch of listings we had seen and our thoughts, along with listings we wanted to see coming up. Truth be told I basically just took the email we had sent to our previous agent (the one I got a 1 word response to) and modified it slightly to send to Nicolette. Nicolette finished her vacation and then sent us a wonderful email with detailed answers to our questions along with some insight we hadn't gotten previously into the areas we were interested in. We exchanged emails back and forth and made a game plan for our next trip on island. We then crammed in 30 some odd tours of properties in 2 days to maximize our time on island and found the perfect house with Nicolette. One that wasn't even really on our radar that cancelled our showing one of the days but she squeezed back into our schedule on day 2. We went back to see just that house a few days later and pulled the trigger. Nicolette has been very personable, communicative, friendly and made us feel like old friends. She has connections with local folks to help us get our next steps lined up too with respect to local trades and always made us a priority without ever coming off as trying to push us into anything. If you happen upon my review, look up Nicolette at Big Island Brokers. She and the entire team there will do right by you too. I am positive of that. read more

Sophia Douvris -- remember that name! My sisters and I decided to sell an undeveloped lot on the Big Island that had been in the family since shortly after Hawaii became a state in 1959. Real estate transactions are rarely smooth and easy, but the usual challenges and logistical headaches were exacerbated by several factors, including both sellers and buyers residing on the Mainland and having to adhere to Hawaii's real estate laws and procedures. There were several obstacles to overcome, not the least of which was old paperwork showing that there was a "flume" on the property left by the long-shuttered sugar factory (thankfully, a third party discovered that the flume was a mile away). I don't know how we could've managed what at times seemed like an impossible ordeal if it weren't for our Big Island real estate agent, Sophia Douvris. From our introductory email through the close of escrow, she was patient, kind, efficient, and good natured while having to navigate a thicket of procedural hurdles, communicate with three elderly people 2500 miles away, and deal with various legal/financial/administrative issues. Throughout, she clearly articulated comprehensive explanations, sometimes by succinctly putting the situation in the context of changes in Hawaiian and global commerce. She was diligent, professional, and forthcoming, and she made the process as pain-free as humanly possible. Sophia is proof that there are still some good-hearted, dedicated, conscientious people doing business these days. She's absolutely the best, and my sisters and I will forever be grateful to her. read more

We are so grateful for the help of Big Island Brokers through the challenges of real estate purchasing. Heather Hedenschau is a seasoned professional, with tons of expertise, and knowledge. She has helped us with all aspects of finding a place on the Big Island and linking us to resources that we may need. Heather and her team are very easy to work with and it feels good to have them on our side. I would not hesitate to recommend Heather and Big Island Brokers, and look forward to working with them again in the future. read more

Nicolette Douvris at Big Island Brokers helped us buy our little off-grid dream house this fall and we were so grateful for her amazing enthusiasm, effort, and problem solving all through the process. She very efficently and knowledgeably helped us through the process of making an offer, inspecting the property and closing all within a one month period! Super rare anywhere for a real estate transaction to go so quickly, but she really hustled and made it happen and was really communicative all along the way. She provided us with a wealth of knowledge about the property, the neighborhood, and continued to give us really great recommendations for tradespeople and other local connections even after the closing. Even when we hit a few bumps along the way (there's always issues!), she stayed on top of everything and went way above and beyond to make sure we were happy and that all the issues were solved quickly and amicably. Nicolette and Big Island Brokers are really just the best! read more

Big Island Brokers - Our lovely little Hawai'i home - Real Estate Agents Near Me - Pāhoa, Hawaii

Kim helped me out from start to finish. Definitely contact Big Island Brokers for your real estate needs!