Our car had some problems just outside Buffalo, WY. I called O'Reilly Auto Parts on our way into…read moretown to see if they had an OBD2. Kody told me they did, so we drove straight there. Kody hooked up the OBD2 to our vehicle, went back inside, and printed out a report. He then recommended some mechanics and some restaurants in town. No charge. No obligation. Such an amazing service!! Thank you, Kody and O'Reilly!

Great auto parts store that offers loaner tools. We've been on the road, far from home, and these…read moreguys helped us out! They loaned us a drill so we could secure our luggage carrier to keep it from opening up in high winds on interstate highways going 80mph for days! What a great little store in Buffulo, WY, halfway between the Badlands and Yellowstone National Park!

The second I pulled up an employee came out to help and was very kind and nice and was able to helpread more

Had a tire separate about 50 miles from here on my cross country trip. They were able to…read moreexpeditiously get my tires swapped out and keep me on my way!!! Staff was SUPER friendly.

Was keen to get an oil change before continuing a long journey and they not only got me in fairly…read morequickly with no notice but also replaced a washer pump on my window wipers, which is key in winter weather. Probably won't have occasion to ever be here again, but strongly recommended, particularly for their friendly and fast service.

The salesmen are knowledgeable, friendly and helpful. Above all, they are honest; they don't try to…read moresell you something you don't need. They always go the extra mile.

We rented an Enterprise rental for our 2 week long road trip across the country. We needed to get…read morean oil change on our van. The closest Firestone was in Sheridan Wyoming. We scheduled an appointment via telephone and headed to the location. Once we arrived, Marie (who appeared to be unfriendly at first) helped us check in and got us started. They got our van serviced within the hour. She advised us that we will most likely need new tires very soon, but enterprise would not approve the new tires because they still had some tread left. Overall, we were satisfied with our visit and thank you Marie for advising us about the tires!

We called on a Tuesday to make an appointment for tire rotation for the next day. My husband…read moretalked to a man and he made us an appointment. When we showed up for our appointment, there was a lady at the front desk that said we did not have an appointment. She argued with my husband and said he did not call. He showed her the number he called on his call log on his iPhone, and which was their number and was logged for about a 40 second call (during which he made the appointment the previous day). She did not apologize and we left and went to Les Schwab Tires down the street who took us in immediately. Firestone lost a good customer. What poor customer service! We have three vehicles and would have been great customers for them.

Had a check engine light on, got the code read, replaced 4 solenoid and a cam sensor, and didn't…read morefix the issue. Went to CW and Casey read the code, took my pickup for a drive and in a couple hours had my pickup fixed! Top notch customer service! Could not be happier! Thank you Casey!

They said to me after the job was done: hey, you shouldn't have driven the truck here with no…read moreradiator fluid. You burned the head gaskets!... Funny thing is: I had it towed to the shop, because it wasn't running!... Gaslight much?

I jackknifed mt 5th wheel into the back of my truck this was the only shop in town that suggested…read morethe paintless dent repair and quote was much less then everyone else in town. used them got it back the next day. looks remarkable. They are great and i highly recommend they for you needs

Elite did an amazing job on the front end of my Toyota Tundra, which had a smashed passenger-side…read morefront bumper and fender. They also spent a lot of time helping me find an aftermarket steel bumper and grill guard that would fit. I highly recommend Elite!

Always fast, always professional, and give me a heads up when I need to watch something on my…read morevehicle. I drive up from Buffalo to have all of my routine maintenance done here. Prices are reasonable, too.

Worst oil change (and most expensive, even with the coupon) in my considerable years of experience…read more Obviously a business intent on selling additional services and products, while completely ignoring the task at hand. When I backed my car out of my garage the next day I was shocked to see a puddle of new oil on the floor, and upon further inspection the dipstick showed over filled! Since I had driven it immediately after the oil change I was concerned about my engine and took it to the dealership for a check up. Not only had the hacks at this Grease Monkey overfilled my engine, they had only hand tightened the oil filter and oil pan plug. Needless to say there was oil all over my engine, and dripping leaking all over the place. They did agree to refund the exorbitant price of their disastrous services, but when I pursued any compensation for having to take my car to a qualified garage for diagnosis, Grease Monkey's district manager proved to be a rude and ungracious sort, and placed all the blame on me. I suppose he's right, in a sense - why did I ever darken their door? I certainly won't again. But if incompetence, unaccountability and astronomic prices are your cup of tea, then by all means, these are your guys.

Friendly, Courteous and Professional! I got my Full Service prrformed in less than 20 minutes and…read morevery reasonably priced. Thank You!

Fast and great service, and answered lots of extra questions! Recommended by the Buffalo KOA…read more(which is also pretty amazing!)