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    Big Hill Kennel

    5.0 (1 review)
    Closed 7:00 am - 9:00 AM, 5:00 pm - 6:00 PM

    Services - Big Hill Kennel

    Pet boarding

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    2 years ago

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    Chateau Barkingham Pet Suites - Kennels & Pet Boarding - Logo

    Chateau Barkingham Pet Suites - Kennels & Pet Boarding

    (2 reviews)

    I wanted to address some of the things the owner said to my husband and me yesterday…read more She implied that I was lying on Sammy's ( my Yorkie's) intake papers. I do take offense at this. I reread what I had written on the papers. I do not lie. The information was accurate. Sammy is a 5 1/2 pound - 1 1/2 year old Yorkie. The owner complained that Sammy was digging when left outside alone. (Yorkies like to dig in the dirt!) The owner commented that my puppy didn't like to be alone. On the paper I wrote he is very friendly. She was not at all sympathetic; that we had recently lost our beloved eight-year old Yorkie, Dundee, Sammy's best friend about a month ago.) Due to that, yes, I agreed with the owner, Sammy does not like to be alone. I do not find this as a fault, but rather an endearing quality. We were appalled that the owner would put a 5 1/2 pound Yorkie in an open field/pen with no covering without any regard to possible hawks. This is unacceptable. Has she not ever seen a hawk swoop down and pick up a small animal? It happens very quickly! So no, Sammy has never been left outside alone nor should he be. And finally the owner added that our puppy was not welcome back to Chateau Barkingham kennel. This was a bit beside the point because in our minds, we already had decided he would never be brought back to this establishment. The owner is not at all versed in dealing with puppies or very small dogs. When we returned home we talked to Sammy's Veterinarian. Our Vet was shocked at the "faults" found in Sammy. All ridiculous. Best of luck with your business, but don't expect any positive reviews to your kennel from us!

    The facilities are clean, and it is a very fair price. She is a very nice lady, and a former great…read moreDane breeder. My poodle came back brushed (not sure how managed that one) and my very anxious dogs came back untraumatized by the whole thing. The kennels are pretty big, it is indoors and they are small rooms with TVs, seriously. But she gives them outdoor time to be dogs. It is very out in the middle of nowhere, but that just means it is quieter. The owner is way in to the dog whisperer school of dog obedience, I am clearly not...but if she wants to fight the inevitable, more power to her. Every time we go on vacation, this is the first call we make.

    Harvest Moon Pet Boarding

    Harvest Moon Pet Boarding

    (8 reviews)

    We were really hopeful after seeing all the positive reviews for Harvest Moon that this would be a…read moregood experience. We received great communication prior to boarding our dog, and were assured that all of the kennels were 5' by 10' and that we would be able to bring our dog's crate that he is extremely attached to and sleeps in every night with blankets covering it and that he would be able to sleep there during his stay. We were told both by the emails we received and publicly visible on the website that we would receive picture updates each day and we felt like this would be a great fit for us, as we rarely leave our dog overnight anywhere. We made sure to let them know that our boy can struggle warming up to people at first, and we were assured it would all be okay. I verified again at drop-off that we would like as many photos and updates as possible and that we were very nervous to leave him. We also explained that his ID tags are on his harness that he was wearing and that he needs to wear it the whole time he is there. Also at drop off, we were told that the first night, our dog would be in a smaller kennel and that his crate wouldn't fit, but the second night they would be able to use it for him to sleep in. We were a tad confused because we had been told that all the kennels were 5' by 10', and his crate was only 3' by 4'. But we disregarded it as they said they would cover the door to his crate at night for him. We were gone for three whole days, and received only one photo the whole time with zero update on what he was doing or how he was. We only received the photo after emailing them in the middle of our trip to see if he was doing okay because we hadn't heard anything. We did not receive any updates after that. At pick up, our dog was not wearing his harness and we were told that they couldn't figure it out even though we requested it be kept on him the entire time. We asked if he had been able to sleep in his crate at all, and they said no and that they decided it wouldn't work because they wanted him to have room to walk around at night (even though he sleeps in the crate with the door closed every night at home and we had explained that to them). We're still not sure why he couldn't have had his crate in the kennel at night as we were promised and as we requested. After pick-up, our dog began barking out the window from the car at every person or animal or car we passed, which is extremely unlike him. He seemed very overwhelmed. Overall, we were pretty disappointed and don't feel as if we got what we paid for. We also paid extra for them to take him on three nature walks and were never told if they actually did. We spoke to another family at pickup and they mentioned that they had received multiple photos each day, so we were just confused and to how we fell through the cracks. We are thankful for the one picture we received and that the staff complimented how well he did, but we're still not sure what he did the whole time he was there or how it really went. He came home alive and appears to be safe and fed, so that is why we gave two stars. We will be using a private dog sitter in the future.​

    I boarded my dog and cat for several days and staff very friendly and facility and grounds clean…read more My pets came back healthy and happy overall great experience.

    Big Hill Kennel - petboarding - Updated May 2026

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