Asked for a basic unit, then I find they upgraded me without asking and for an extra fairly large…read morecharge. Already moved lots of stuff and moving it again not an option. No recompense.

This place is over-priced, needs multiple days notice before vacating the locker, and charges you…read morefor a full month after the 15th of the month even if you are moving out on the 17th. Wasn't told the full month would be billed when we notified them in advance by phone that we would be vacating. Then upon vacating, they told us "it's in the lease" that they keep the rest of the month rental. Have rented at Budget twice before and NEVER had this problem. Just happened to go here because it was closer to us but never again! Go to Budget - they rock and only charge by the day (refund remaining days of month upon moving) and require no notice in advance. Much more professional and no "hidden scams" in the lease. I hope this is helpful!

If there was a zero star option, that is what i eould choise…read more I had the absolute worst experience. Severe damage to several pieces of furniture is the least of the issues. Try DOUBLE the rate for the move out...estimated at 6 hours and took 11.25. Try a move in crew that apparently could not read and left clearly marked FRAGILE boxes under tool boxes in the garage. Or boxes marked KITCHEN in the garage. Or bookshelves left at odd angles and not up against the walls. Add to that being verbally threatened by the guy in charge and you may understand why in my opinion you should stay clear of this company. I paid way less 3 years ago to have 2 5 ton trucks move me over here from Maple Ridge.

this company was the worst moving experience ever. items were broken and the service was awful…read more don't use them at all.