I came here over the past several months to get some embroidery items for my family members. One was for 6 Eddie Bauer jackets for my brother and his team in Kalamazoo, a Navy Seabee logo embroidered on a Carhartt jacket for my dad, a PhD in nursing jacket for my step-mother and a monogrammed block letter embroidered on a Ogio jacket for my cousin. I also had 4 polos made for my mother and step-dad with the Hello My Name Is logo and their written name on it, since they go to a ton of parties and have a ton of parties and events where they are used all of the time. I worked with the owner to get all of the artwork for the monogram and PhD nursing and the hello my name files emailed to them. They had the files digitized and embroidered on all of my items. The store is neat and organized. I plan to come back to get a lifeguard long sleeve for my niece and a long sleeve for my nephew with a dragon he designed and drew for his YouTube channel next. It's amazing to see these 2-day designs so well stitched on apparel and with such stellar skills and great quality too. The prices are for custom items and were quite reasonable for what you get. The embroidery all looked fantastic and all of my family members love their items and wear them proudly. Everything was done with a week turnaround. read more

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So initially first impression was great.. I placed a few weeks prior to my vacation in case of anything happening. So I made a design online through another company. And when I arrived, I sent them the images to their email. I brought my own shirt and had to buy one. So when we discussed what we would like and the expectation it was clear. Time for pick up, I get a call that the image that I designed on was not compatible with their software I guess. So since they over t-shirt design for free on their window, I decided since I was already in route to pick up the shirts, but now I will just design a whole new custom shirt. Disclaimer: 2 different Matt's ( Matt 1 is the owner MATT 2 is the employee) Matt2 was very helpful, we sat down to redesign a new logo, which took a couple hours. When we came to a crossroad he would ask MATT1 for assistance, he would come out the back and help us out. After the Second time Matt2 called MATT1.. MATT1 said " you know we have other clients, we can just refund his money".... When I heard that, I thought it was very rude and unprofessional. Matt2 must've seen my face and read how displeased I was. But Matt2 continued to help me with my design, for about another 30min until I settled on a design I was comfortable and pleased with. We finished and said give them 2-3 days for the turn around. 2 days later I get a call that my shirt was done I drove back to the store only to find my shirt was done correctly and the second shirt wasn't. And ask me to resend the original email.. so I resent the email , drive back home with one shirt only to have to drive back.. 16 miles I drive in one direction.. And I made the drive 4 times read more

As I tried unsuccessfully to find a Prince tshirt to buy to wear for his birthday, I decided to see how much it would cost to just have one made. I knew I was running out of luck also since it was the evening before. But, I stopped in to Big Frog anyway. The salesperson was unsure that I'd be able to have it made in just a couple of hours. But, he was quickly reassured that it could be done. I worked with him to create the exact design I wanted. I was thoroughly pleased and excited with the final product! Great quality product! Others have even commented on how good it looks. I definitely recommend using Big Frog! read more

Big Frog Custom T-Shirts - Was great to have a quality shirt to wear to celebrate The Purple One's birthday! - Screen Printing/T-Shirt Printing Near Me - Novi, Michigan

Amazing service from Doug and Brooke! I called Monday just to inquire and see what they could come up with. I was also inquiring with others to compare prices and see which would be best. Big Frog Novi blew it out of the water, ensuring I got my order by Thursday for our first volleyball game. Great quality and their prompt communication set them apart from the others. They are my new go-to for custom shirts! Thanks, guys! read more

Big Frog Custom T-Shirts - 5 custom tank tops and 1 t-shirt. Great quality! - Screen Printing/T-Shirt Printing Near Me - Novi, Michigan

Highly recommend !! My grandson 10 yrs old had designed a shirt he wanted for his horse camp. We took it in to Big Frog and he was treated with such kindness. Doug work with him while allowing him to collaborate with the design choices. My grandson received a proof by email within the day and the shirt was ready the next day. Thank you Doug. My grandson thought it was a lot of fun. read more

I saw the Big Frog vehicle one day while running errands and I had it on my list to get new shirts printed for my business. I checked out the website and was curious what the process would be like since I have only had shirts printed through online designs without the help of another human. I am extremely pleased that I called Big Frog and told them what I was looking for. I sent them over my logo and they went from there! The service was very friendly and helpful from the first phone call to the follow up email and as I was standing in the storefront with the designer. It made a huge difference working directly with them and I am happy I decided to go with them. Putting in another order now! read more

Big Frog Custom T-Shirts - Screen Printing/T-Shirt Printing Near Me - Novi, Michigan

Once again experienced personal service, high level of knowledgeable support and good prices using our own artwork - this time on printed zipped hoodies. It's great to be able to recommend a local company for delivering this type of product. read more

We got a shirt made for a friend in New York, and sent it as a gift. She called this evening and, as expected, she loved it. Finding a favorite photo and having Big Frog put it on a shirt makes a great, unique, and inexpensive gift ... thanks for doing such a good job. read more

Price and quality were excellent! Ordered shirts on Wednesday and they were ready for pick up the next day! Fantastic service! :)

I have used big frog for several organizations I'm involved with. They've always been very responsive to our needs. This is also been such a fantastic fundraising idea as our members can order directly from big frog and keep our organization out of ordering process. A win-win for all of us! read more

I enjoyed the speed, ease, and flexibility of the service when ordering T-shirts for a project at work! Working with Doug on our easy project with a tight deadline was a great experience and we will certainly look to Big Frog again for our needs in the future! read more

Big Frog was great! I needed 5 tee shirts printed for a run. I owned the tee shirts, but needed inexpensive quick printing. I brought the shirts and paper with a black graphic on Monday, they were ready on Friday. They sent me a proof for my approval. The shirts came out great. What more could I want? They also have lots of shirts and other items you can buy and have printed. Best part is they do not charge a set up fee!!! read more

My 16 year old is an artist and does some really cool "tribal" designs. A friend suggested putting her work on a t-shirt so we decided to give Big Frog a try. The store is clean and nicely decorated. The owner greeted us and gave us a quick overview of how it worked and the pricing and introduced us to the graphic designer. He scanned the drawing and got all the information on shirt sizes and colors. Unfortunately we had to order the one for my daughter but we walked out an hour later with two t-shirts with her design on the back. We'll for sure use them again. read more

Quick turnaround and quality of design exceeded expectations.

I brought my own shirts in and had them do the printing. They turned out awesome! The scale was adjusted for the different sized shirts (a bonus) and they accommodated my time frame. I will definitely use them in the future!! read more

I searched Yelp for a place to get my daughter a shirt made for school and I'm so glad I came to Big Frog. They did an amazing and quality job and the turnaround time was great!!! This will definitely be my go to place for garment printing in the future! read more

I have used Big Frog for custom tee shirt making 5 times now and will continue to do so! I give them 5 stars because of the ease of creating a quality tee shirt and the helpfulness of the employees. read more

Great company! Always does a great job with my shirts I have had made! Will continue to return!!

You guys are the real thing. In this world of waiting for call backs, "they don't have my size" and "we can't do this" Big Frog gets it done, on time and at a price that's VERY reasonable. I wanted to shrink my logo size "no problem" I wanted to see what that would look like "we'll send you a proof" I wanted to add an extra shirt onto the order "got it Mike!" Thanks! Mike M. (from Northville) read more

I tried these guys on a whim, needing some embroidered polos and other apparel done relatively quickly for a customer. I gave them a week to get some samples ready for me to show my customer....it took them 2 days. It was a very easy process--they walked me through each step of the process. As for the quality of the shirts and the embroidery, both myself and my customer were impressed. The whole experience was definitely positive and I would gladly recommend Big Frog to anyone. The process was easy. The service was fast and professional. The quality of the product was top-notch. read more

I had a great experience with Big Frog in Novi Michigan. I was greeted when I walked in and a designer helped me create two custom t-shirts in just a few minutes. They were ready to be picked up in a few days and were perfect Christmas presents. read more

Friendly and easy to work with. They helped create a .dst file for a hat embroidery and it turned out great. I look forward to working with Big Frog again for some t-shirt ideas that I have. read more

Staff was friendly and helpful and printed my shirt on the spot! I'll definitely return!

Great service in putting together a logo! The printed t-shirts took 2 days and were reasonably priced!

Needed some T-shirts for a political event. Good quality, not super expensive. Good value. I would highly recommend Big Frog. For sure.

They did a wonderful job on all the shirts i ordered. Fast and reasonable price. Very good customer service i would go back for all my tee shirts to get personalized read more

After shopping around the Internet looking for the best deal on hoodies for my company I came across big frog they were local to me work with Doug and other employees that were in there did a great job and were the best price and the best product by far don't look anywhere else trust big fog in Novi you won't be disappointed sincerely Perfect comfort heating and cooling read more

Big Frog Custom T-Shirts - Screen Printing/T-Shirt Printing Near Me - Novi, Michigan

I do a lot of hand drawing, people always told me I should do something with my drawings so I took a few of them in to Big Frog and talked to Doug, about putting them on some T- shirts he was extremely helpful now they're working on a website with me where my shirts will be available for sale the Designer are very respectful with my artwork while they also have a way with taking my artwork and making it look better on the shirt thanks a lot you guys ! I appreciate all your help! KenEase- T's read more

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Very unprofessional! $1,000 worth of garments trashed. (embroidery and printed) If they get something wrong THEY WILL NOT FIX IT! I have been growing a company for the past year and a half. Big Frog Novi is an establishment that I've gone to a couple of times to get garments made. The first time they got the file wrong and printed them anyway and pretty much told me that I was stuck with the shirts. "I'll throw them away" my Secretary was told by Doug (the owner). We came to an agreement to reprint half of them and I thought we could move forward. Now, our return order was printed and ALL of the shirts have a discolored "square" on the front and back of them. Looks EXTREMELY unprofessional. And of course Doug is giving me all kinds of excuses as to why and that he doesn't want to make them right. Furthermore, we had some coats embroidered by the same place and the center of our logo was done in the complete wrong color. Do you think they would assist us in fixing this? Nope. You're just stuck with them. So I spent over $1,000 on coats, shirts and hoodies and NONE of them are right. DO NOT GO TO THIS PLACE IF YOU WANT A PROFESSIONAL JOB!!!! THEY WILL DO WHAT THEY WANT AND DISREGARD WHAT YOU TOLD THEM YOU WANTED. AND THEN TELL YOU THAT YOU'RE STUCK WITH THE BS THEY GAVE YOU. YOU'VE BEEN WARNED!!!!! read more

I decided to have t-shirts designed and printed for my daughter's birthday party. Big Frog not only helped me to create the perfect design, but took the time to explain all of my printing and color options and ensured that all of my many questions were answered. The turn around was super fast and the product was exactly what I wanted. The girls loved the shirts! Huge thanks to Doug and his team at Big Frog! read more

Big Frog Custom T-shirts was wonderful. The T-shirts for my son's team were done FAST, they looked great, and the customer service was outstanding. Would definitely recommend! read more

Don't waste time going anywhere else. They set the bar so high for everyone else. Doug, Greg and the entire team are rockstars. Our stuff is always the best. They have come through for us so many times last minute. Not only is the quality great, but they are so nice to work with. Absolutely recommend them to everyone. read more

Had A Very Great Experience And Was Very Helpful In My Fiancée Design And Helping Her Make It Come To Life Planning On Comming Back For Future Things Also!! GREAT WORK!! read more

Cool to find a place to get your own design. Staff helpful and was done in a day. Love this place. a little pricey, but its great.

Thank you to the staff at Big Frog for not only making the in memory decals for my car. But also a very detailed shirt I ordered for Christmas this year for my husband. They had it ready by the next day. And both were great jobs. Thank again. read more

Big shout out to Doug who answered the phone this morning at 7:00 am and calmed me down as I was "panicked" about being late in placing an order for my daughter's dance team spirit wear. He was so polite and immediately helped me solve the problem (and did not even mention that I called way before the store opened!) This type of personal customer service is more rare these days and I truly appreciate it! read more

I called the day before an event to see if they could make some t-shirts for 6 people. They helped design something that I was looking for and ended up making the shirts for me on a short time crunch. They even helped to customize some to meet my friends requests. They were helpful, kind and a place that I would recommend to my family and friends. I look forward to doing business with you again in the future! Thank you!! read more

Bought a one of a kind jersey, brought it to them for some custom embroidery and couldn't be happier with the result. Top notch quality, good turn around time, very professional, would highly recommend for any custom shirt work. read more

I'm going to preface this review with the fact that I am an artist and usually design my own apparel items. As it so happens, I currently work 2 jobs, 60 hours a week, and go to school more than full time. That being said, I had no time to make my Halloween costume this year. I arrived at Big Frog on the 9th of October, needing my costumes for today, the 24th. After many mishaps such as: ordering the wrong shirts, asking me to change my design because it was too difficult for them, and not living up to their promises, they emailed me today with a picture of the shirts that they thought looked awful. Yes, the colors were slightly askew, but with their ABSOLUTELY LAST MINUTE EMAIL (mere hours before my event) I had no choice but agree to purchase the garments. To which I received this email from Doug, the owner. "just so you know , that I know, you took two weeks to see the original yellow {shirts} we bought . so two weeks are on you." After checking, they sent me an email on a Saturday night about the wrong color yellow shirt they ordered, and I was in that Wednesday afternoon to look them over (Wednesday between 2-4:30 being my ONLY TIME OFF ALL WEEK.) Saturday thru Wednesday DOES NOT EQUAL TWO WEEKS. Reminder, I received this email after I told them I was going to purchase their misprinted shirts anyway! So, go to Big Frog and Doug if you want the misfortunes of this company to be your fault! Placing blame on the customers. I still can't believe the way they treated me. Unbelievable. read more

Big Frog Custom T-Shirts - Screen Printing/T-Shirt Printing Near Me - Novi, Michigan

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