We are a newer customer to All American this year BUT, they know how to deliver great quality…read moreproduct, fantastic prompt service and their customer service is exceptional and respectful. They always try to leave the customer happy. Thank you Meghan for being AWESOME!! I've now used them for L'anse Creuse Swim and Diving Team 2017-2018 apparel and Boy Scouts of America Troop 1407 special event. Can't wait for the next project.

Working with All American Screen Printing was a great experience. They were responsive, friendly,…read moreand always willing to go the extra mile. We loved how prompt they were in getting us proofs and how quickly they turned around revisions. The samples they gave us helped ensure we got exactly what we wanted, and the final shirts, polos, and hoodies came out looking fantastic. We'll definitely use them again in the future.

I love Brody's and they do an amazing job for custom print for camp or your wedding swag or…read moreanything needed. So easy to work with and would definitely recommend.

I've worked with this company for over 15 years for random projects. Recently I was really…read moredisappointed with the lack of customer service I received. I did not feel that they truly attempted to accommodate me at all, I was given a flat no. I completely understand companies being busy or unable to accommodate. However I did not feel like a valued customer and would likely not return.

I've used Speedy Tees twice; once in 2008 and just recently…read more Both times I was absolutely floored by the reasonable pricing, the quality of the product as well as the excellent customer service. Honestly, you might think that an independent printing shop in Birmingham might be too spendy...it's totally reasonable. I went in with a week and a half until a charity event and was able to order 8 custom t-shirts with a turn-around time of a week. Highly recommend and will be back!

I have ordered personalized shirts from Speedy Tees twice and both times I was very impressed. They…read moreare very friendly and knowledgeable about their services. The turn over time is very speedy and quality is remarkable!! I would highly recommend this shop to anyone who needs customized shirts or other items!!

Just had a varsity made for my son there. And let me say the job they did was exceptional. The…read moreattention to detail was Top Notch you can tell they took their time creating a masterpiece I would recommend them to anybody

Very unfortunate encounter this afternoon when picking up a varsity jacket which was having an…read moreadditional sport added to the back. The original work on this jacket by this business was Grade-A so we returned for an update to have "Volleyball" added underneath an existing "Softball".... The existing "Softball" embroidery was in a 2.5 inch high font. What we picked up was "Volleyball" in a 2.25 inch font, and the letters from the new embroidery were overlapping the existing. When this unacceptable condition was pointed out, a bizarre exchange of not accepting fault started. * When asked for a ruler or tape measure to point this out, the owner refused. Other owner suggested "measure it at home". * When asked about the layout and 'kerning' the owner claimed to not be aware of the term. Suspicious for an embroiderer working with letters and layouts on a daily basis. * When pointing out the overlapping stitching, the owner suggested we should have had both sports put on at the same time, apparently unaware that perhaps a student may earn a varsity letter in a later year than the original sport that was embroidered prior. * It was suggested by the owner that because of the ascending and descending parts of the font there were no options other than overlap. We were never informed that this could be a problem beforehand and would have appreciated a call to at least discuss this issue before the deed was done. We've also seen plenty of jackets with multiple sports that don't seem to have this problem, and they too have names with letters that have ascenders and descenders. * When we insisted that this needs to be remedied because it was unacceptable, the owner remarked "get out of my store, I'm too busy and have no time to talk to you anymore". What sort of customer service is this? Bizarre. Buyer beware. See for yourself.

Everything was amazing! From design to final production it was awesome customer service was…read moreamazing and the final product was beyond expectations.

I found The Printheadz on Yelp when looking for a local company to print t-shirts for our annual…read moreMary Kay seminar. I sent in the design and stopped by the next day to place the order. I was able to see the t-shirt options and pick the manufacturer (some run small) whose sizes were true. Mine was a rush order, and despite a small design hiccup noticed when they sent the final design for approval, the t-shirts turned out PERFECT. All the ladies loved them, and we received several compliments as well. Thank you so much to Janan for helping to fix the design! I really, really appreciate you and your team. Cost, quality, and customer service - 5 stars!

Absolutely amazing company to work with!! The whole process was effortless and so quick, customer…read moreservice was absolutely phenomenal, beyond happy with how the pieces I ordered turned out. Would recommend to anyone!

Overall, I am very happy with their work! I got 1 jacket embroidered and it took about 2 weeks. I…read moreknow that this place also does much bigger orders but it was nice they could also do smaller orders as well. My only complaint is that I did feel like I had to initiate the process of checking in and seeing when the product would be done. Unsure if I was rushing the process but as this was a gift for someone I just needed to know the timeline of the completed product.

Flawless excellence----picture perfect embroidery, professional, fast turn around, genuinely love…read morewhat they do and take pride in the final product....Patrick

This team goes all out to create an outstanding product and help you visualize your product from…read morebeginning to end. Highest Honor has a commanding knowledge of the engraving industry.

Logos & Letters is fantastic - Christina has helped me many times with orders for our business,…read morebut the whole team is great there. The quality is the best and the logo embroidery beautiful and the colors spot on! We tried a few do-it-yourself swag websites and were so disappointed with the quality. In fact, we even brought them items to be fixed one time and they did that for us! We learned our lesson and will go to them first from now on! On a personal note, I'm fully vaccinated, and yet I really appreciate and respect that they wear masks in the store. You never know what someone is experiencing personally, and I appreciate their efforts to keep each and every one of their customers safe.

I ordered a varsity jacket during the first week of August and was given an estimated turnaround…read moretime of 6-8 weeks. Unfortunately, the experience has been frustrating from the beginning. I received no communication regarding the status of my order, so I reached out at the beginning of October to check on it. I was told that the patches were complete, the jacket would be sent out for embroidery within the week, and the order should be finished within two weeks. Three weeks later, I stopped by the store, only to discover that my jacket was still sitting on a rack in the store, waiting to be sent out for embroidery. The employee I spoke with was visibly upset and mentioned that she had just been screamed at by another customer. I made it very clear that I was not upset or yelling. I was simply trying to understand why I had been told three weeks earlier that the jacket was being sent out for embroidery and would be completed a week ago, when it was still sitting in the store. At that point, the employee grabbed the jacket and shoved it toward the front of the rack, stating that she would move it up the list. I explained that this was not what I wanted. I wasn't asking for special treatment; I simply wanted an explanation. However, the interaction left me with the impression that customers who repeatedly call or stop in to complain are being moved ahead of those who have been patiently waiting for their orders. At that point, I decided to take the jacket elsewhere to be completed. I no longer felt comfortable trusting this business with my order or supporting the way they were handling their customers. Unfortunately, the issues didn't end there. After taking the jacket to another store, I discovered that the patch provided with the jacket was more than 1.5 inches larger than the size indicated on the original order form. This means that, in addition to the extended wait and the inconvenience of having to take the jacket elsewhere, I now have to pay again for a patch in the correct size. I have also made several attempts to speak directly with the owner to address these concerns. I called at various times during the store's posted business hours without receiving an answer. I then reached out through Facebook requesting a phone call and was instructed to email. After emailing, I was asked for more information. I replied that I simply wanted a call to discuss my order, only to be asked again for order information. I was eventually told that my order had been located and that I would receive a call after 5:00 that evening. Four hours later, I was still waiting. The biggest disappointment is not simply the delay. It is the lack of communication, the repeated missed expectations, the incorrect patch size, and the difficulty getting a straightforward conversation with the owner. I understand that businesses get busy and that delays can happen. What I do not understand is why customers have to continually chase down updates, why the timeline provided is not followed, and why it is so difficult to get a response when there is a legitimate concern. Unfortunately, this experience has cost this business my trust and my future business. I would not recommend them based on my experience.