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    Big Fish

    4.5 (8 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    16 days ago

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    Petco

    Petco

    (37 reviews)

    I just left the petco on college road.In wilmington, north carolina and have never been more…read moreinsulted(not recently). I took my new puppy into the store in his bag and put the bag in my baby in the buggy. While I was in the aisle looking, one of the ladies came on on a cell phone at the end of the aisle, staring at me like I was stealing. Even worse worse, when I went to check out, I could tell the lady from behind the counter was wanting to look in his bag and all she had to do was ask. But instead, she wanted to be sneaky and insult my intelligence, by acting like she wanted to si hi to my puppy but instead, she just reached in and pulled him out of his bag.And I told her, if you wanted to look in my bag, all you had to do was ask.And of course, she denied it it, but it was written all over her face.I will not come back here.They treated me like I was a thief, and I had over $300 in my wallet. UNBELIEVABLE!!!! They profiled and discriminated against me because I am underweight, so they assume I am on drugs and in there stealing but have no idea that I have been very sick most of my life and this is just the way i look. I have permanent dark rings around my eyes because I am a stage four neuroblastoma cancer survivor and I can't stand when judgmental people assume the worst about somebody because of their appearance or the color of their skin, or in this case, the color under my eyes.Or the fact that I am on the thin side. Shame on them and i hope they feel the conviction weigh heavy on their judgemental hearts! I have been treated like this. My entire life and I can still see no end to it any time. Soon and I am thanking the poorly mannered " ladies" ( anything but), for reminding me how crappy ppl are but I praise Papa God for the few good WOMEN that have eyes of faith and not eyes of worldly-ness. They hurt my feelings aa i already suffer from social anxiety, hmmm i wonder why?! They are the kind of ppl that make this world hard to live in. I can't believe she just reached in and pulledmy dog up out of his bag. I never gave her permission to do that. I told her she could give him a treat and say, hello, but she was very invasive, intrusive an ugly hearted about the entire situation, very, very, very disrespectful, and if they run their cameras back and flip the audio on, they will verify what I just said. I am sitting in the parking lot.Still shaking my head at what just happened!!!

    Have taken our doggies here as our previous place began having booking issues too far out. I have…read morefound that in Wilmington, you simply MUST book dog-trims out at least 2-3 weeks. If you're in a pinch for immediate appt's you'll be sincerely lucky to get anything same-week. This location was not our first choice, but has become my favorite!! The price is as-usual for the area, slightly better than the boo-gie 'boutique' places. Paula has done our doggies trim/bath the last 2 visits and she is WONDERFUL. She does fabulous trim work (we shave our pups) and I'm quite impressed at the lack of shave lines, it's actually hard to do that with larger dogs & especially our blonde girl when her coat shows everything. They are always prompt, my dogs are there maybe 3 hours, some of the prior places took 4-5 hours! The appointment text & email system is great too. Very happy we gave them a try!!

    PetSmart

    PetSmart

    (29 reviews)

    I would like to share how awesome of a job one of your store associates did helping me (Location-…read moreSouth College Road, Wilmington, NC) Last weekend, my friend (who was visiting town) and I visited the store for holiday pictures with our dogs. One if our emails did not send. I called at least 5 times and spoke with associate, ROB. He was so patient and friendly, trying multiple email address. I believe he even called corporate to figure out the problem. After one full week, our pictures finally sent! I am so excited and thankful for ROB that we now have this cherished memory!

    We've been getting our dog groomed here for almost 2 years. We noticed the last couple times they…read morewere barely taking off any fur requiring us to schedule more frequent visits. We were about 20 minutes late at our last appointment, which I know is an inconvenience for everyone, but I was shocked with the negative attitude I received from what looks like the new manager. This type of personality should not be Customer facing. I was hoping they would make an accommodation for me, but was given no other option but to reschedule later in the week. Two days before my appointment, I get an email notification showing that my appointment was canceled. No call, no explanation. I was forced to call other groomers in the area to see what my options are and very glad that I did.....Better pricing that included more services. Everything happens for a reason. * I recommend that corporate sends in a secret shopper

    Aquarium Gift Shop

    Aquarium Gift Shop

    (4 reviews)

    The Treasure Cove Gift Shop inside the Fort Fisher Aquarium is a great gift shop with a wide…read morevariety of products from tv shirts to books to toys to knick knacks. The staff are friendly and helpful. It is a great way to end your visit at the aquarium.

    This review is for the aquarium during Covid (March 2021). We were a family of 6 (4 adults and 2…read morechildren). We purchased our tickets online ahead of time since you cannot purchase at the door. The process was pretty easy and when I arrived at the front kiosk window I asked Amy if we could have our tickets printed since the email said so. She was not the most welcoming and curtly told me to hold up my phone to the glass to scan each ticket from the generated PDF. We were then instructed to wear our masks and stay 6 feet apart from other guests. The welcome could have been a bit more courteous since this is the first touch point of the aquarium. The exhibits are clustered by type - freshwater fish, otter (not on display), albino alligator and snakes in the first area, then we saw horseshoe crabs, stingrays, turtles and a touch area where you could reach in and touch the stingray and sea urchins and other animals. The big fish aquarium was cylindrical and all the sharks and big fish swam in circles over two levels. You can get a group photo taken as well and purchase a framed photo for $30 plus on the way out. There is a bald eagle named Maverick from Wisconsin that was injured and cannot fly. The displays are nicely done and dark with a variety of fish. There are signs to show high touch areas. I don't know how much is cleaned or disinfected so bring your own wipes or sanitizer or don't touch the glass. All in all it was a nice visit for the family. I don't know what other aquariums North Carolina offers yet Fort Fisher has a nice variety of fish, turtles, and other sea life.

    Big Fish - localfishstores - Updated May 2026

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