I'm so thankful for this massage place! They were able to get me in even without an appointment, which I really appreciated. The massage itself was excellent -- strong, deep work that really helped with my back pain. They were pretty busy when I came in, and since I didn't have a reservation, they asked if I was okay sharing a room. I didn't mind at all. There were people nearby talking in Chinese, which some might find distracting, but it didn't bother me since I was just focused on getting relief. While they didn't do the "walking on the back" technique like some other massage places, the therapist gave a deep enough massage that it felt great. Overall, I'm just really grateful they could accommodate me last-minute -- I'll definitely be back. read more

I've left a few reviews here... John is amazing. kind, considerate and very very helpful. He is very knowledgeable on his craft and with a torn ligament has really helped. also I noticed lately the receptionist is very good and has great communication skills! read more

Amy was super, attentive and detailed. She was effective without causing pain. Will return. Thanks!

If you are looking to get your feet worked on I highly recommend this place for a foot message. The staff is extremely friendly and knowledgeable in just how to work on your troubled feet. The price is fair in my opinion so definitely worth stopping in ( make an appointment beforehand) and the location is a stones throw away from the Landsdowne skytrain station and mall so easily accessible. read more

Big Feet - Front of business - Acupuncture Near Me - Richmond, British Columbia

What a great place. Very friendly and clean. Great level of pressure applied appropriately. Would come again for sure.

The women here are strong, shoutout to Lisa. I got a foot massage but it actually includes some shoulder/back, calf and lower leg. I also got cupping, it was relaxing. They take cash or debit, you park in the free garage. read more

Big feet this place I have been there over 10 years. They provide excellent service !good system! If you want relaxing message that I highly recommended. TITO read more

Jerry has a excellent massage skills. Feel very comfortable after the massage， Very Thank you for the good work.

I went many places for massage because of my work. I was introduced this place by one of my friends. She told me they are the best. I live in downtown Vancouver but I took a train and went there. It took 1.5hrs for me. THEY ARE THE BEST!!!! I paid hundreds dollars to fancy places in Vancouver. But I have never been satisfied. I need strong pressure on certain area, the massue knows where exactly have to give pressure and it was accurate and perfectly strong. They deserve more than 5 stars because of the quality of work and extremely reasonable prices. Thank you for the hard work ladies! read more

Excellent service. I have been with Jassy at Big Feet for over 6 years and for someone who has massages done regularly - I am extremely picky with my therapists. Jassy is a gifted accupressurist- she knows her patients' body well and she treats everyone like her own family. My boyfriend had severe numbness on his left arm and after one treatment by Jassy - his numbness went away. James gave me a body and foot massage and did an excellent job. 10 stars for Big Feet and Jassy and James. read more

Big Feet - Acupuncture Near Me - Richmond, British Columbia

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I live in Vancouver and visited my sister in her new home in Victoria earlier this month. We had the pleasure of visiting the Big Feet location on Fort Street. I have been a client of Big Feet for over 10 years, starting at one of its original locations on South Granville Street. In the hundreds of visits, I have never had a negative experience; rather I have always left the location (Granville, Victoria Drive, Kingsway, Hastings Street) feeling like the body massage, reflexology, was well worth it! Our experience at the Victoria location was definitely of the highest standard to date (and it takes a lot to improve upon my experiences in Vancouver). From the lovely manager, Linda, to therapists Jen and Carrie, we couldn't have asked for more. From the foot and body massage to the facial to the first experience of cupping for both of us, it was all wonderful. The introduction to cupping was an excellent experience and both of us will be doing that regularly from now on. The studio was beautiful - serene, immaculate, with every staff person down to the young man polishing the floors, wonderfully welcoming. It is obvious that manager Linda has set the tone for such a lovely environment. Thanks so much! Every future visit to Victoria will include a visit to Big Feet. Lois read more

If you are looking for pampering while getting a relaxing foot massage in a zen environment....go to Spa Utopia or Absolute Spa. You'll get that for about 3x the price of Big Feet. But if you are looking to heal your weary feet in an inexpensive way, Big Feet fits that bill. Or shoe. Remember - reflexology is a different practice than just a regular "foot massage". My reflexologist was able to tell I was having some stomach problems just by pinpointing and putting pressure on a certain part of my foot! Yes, it's loud. Yes, the decor is a bit old and tacky. But at the end of the day, it was more than worth the $35, and I would totally go back again. read more

We found this place off of a referral from a River Rock Casino employee. It was just a block from the SkyTrain, too. For my actual foot massage, I'd give my lady a 4 star as it was really good (when she was working) BUT....I can see why others give this place a 1-2 star. ALL the workers here talked to each other the WHOLE time. I wish I could understand Chinese so I could be entertained, too. Coz peeps were laughing and having straight up gossip sessions. It was like the Asian version of "beautyshop" or "barbershop". Luckily my husband and I were just so tired and in pain (from sight seeing the day before) that it didn't matter that my husband's technician answered and held a conversation on his cell phone during his time, and mine stopped mid rub to set up another station and move furniture. And then somebody was smoking in there! Or really, really close to the front door so our massage area smelled like smoke. It's not the "worst" place I've been too as it's relatively clean, but because it's so noisy and "busy" in there, it doesn't have a comfortable atmosphere. Would I come here again? No, not where there are so many other places around, but if I was desperate, using SkyTrain again, and just needed a decent foot rub then I know where this place is. read more

I have always heard good things about Big Feet, so my friend and I decided to give the $38 for 50 minute foot reflexology (which seemed like a good deal) a try. The ladies were very nice and accommodating, the massage was average, nothing special but it did feel pleasant, as any massage should. Everything was going alright, until the end. I don't know if it was because my friend and I looked young, or if it was because we told the ladies that it was our first time there, but when it got to the end when it was time to pay, we were first of all told that multiple times that we should have brought cash because if we tip by card, the company gets 20% of the tips. That is however, not my problem. If a company accepts both card and cash, then it shouldn't matter which you pay with. That was not the main issue though. After tax, the $38 amounted to $40. I tipped 10% and my friend tipped 15%, as we had not been there before, we didn't know what the customary "tip" percentage or amount was for a typical massage place. When I was finished paying, I heard the lady mumble to the other employee, "why did she only pay $4 in tip?" And the employee replied "she's probably gonna give more in cash." And then after paying, (I paid $4 in tip and my friend paid $6) we were told we had to pay $10 in tips for a $40 service. Embarrassed, we didn't know if that was the "norm" or not, so we were made to awkwardly insert our cards back and pay the extra $6 or $4 in tip that we were "missing." However, after leaving and evaluating the situation, we had realized that perhaps we were taken advantage of, because we essentially paid a 25% tip for poor treatment at the end, and tip means a gratuity, it's essentially a reward for a service, not a set amount. In fact, a tip is not necessary at all if the service was not adequate, and I can confidently say that I was very disappointed in the way they confronted us about that. My friend who also regularly goes to Big Feet told me that it the ladies shouldn't have done that and normally people don't tip thaA 25% "required" tip was definitely outrageous, nowhere did it say that we had to tip that much and the fact that they asked for it, it was almost as if they were bullying us into paying more. If anything it showcased to me their greed and I left very disappointed. *My friend and I went at approximately 2:20 in August 17th, 2018. I had Audrey (who was not involved in the tipping issue as she had another client in right after me and she left for her next session.) The lady who massaged my friend was one of the primary people involved though. We didn't catch her name but she had a very short haircut almost similar to a buzzcut. Quite skinny as well. The other lady was at the desk collecting payments. Thank you for your prompt response Sunny, I appreciate it. read more

I was abit disappointed. My left foot has been hurting for awhile now. My masseuse was just average. I suggested to her to use more pressure on my left foot but it felt like she had no strength. I knew that her finger was hurting bc she kept on rubbing it. A good foot masseuse should be able to tell that I have issues on my foot. Even I can feel the knots on my arch! She did not even try to get rid if it. She treated my left foot the same as my right. After my treatment, I didn't feel any difference. Felt like I wasted my money. The only good thing was the price is affordable and they take credit card. read more

I have read other reviews about the other locations and the company so I didn't have high expectations to begin with. Let's just say if I am ever desperate, I'll maybe come back here. read more

I go here for cheapie foot reflexology or body massages. It's usually convenient to call ahead, although I have pretty much walked in and had a massage on short notice too. They try to promote relaxation with muted lighting and soft music, however it really depends on your masseuse - I've had completely quiet ones to ones who will chat with other masseuses in the room to ones that have tapped on their phone, to ones in between. He price is right so I continue to return. read more

Worst experience of my life! At first I was very impressed with the service at big foot I like the manager Joanna Nicole is very nice I bought a package there for $400 Do not think I'm getting my $400 worth I was told to shut up today by one of the girls today. I asked for the manager was and this girl Ignored me and she told me to shut up and tried to lead me into get reflexology by her I made an appointment to see Powell which I have seen him in probably 10 times and he's really good but I will never ever go back there again considering what happened today I was so offended I have never been told to shut up Powell left 10 minutes early and he was 15 minutes late that's almost half an hour I there are so many places in which when you could go in Richmond that they're happy to give you massage or reflexology or acupuncture or whatever you need and pay for . I Hate to make a bad review but credit should be given to a place that deserves it Big Feet on Odlen Street in Richmond does not deserve a good review I think the manager and owner should know about there unprofessional staff! I went back a year later to take my friend for a foot rub and use the 2 that I had left over from the 10 that I bought a year ago but did not use I was even more disappointed again for when I told the manager joanna what happened she said "no I misunderstood her she does not speak English " and kept saying I was so silly and so cute but tried to get me to buy an read more

I come here for a body massage and they're usually really good with same day appointments and even walk-ins. I like Chinese deep tissue and if you tell them you was lots of pressure they do a good job. I go to Peter and he's awesome. Their male masseuse will always only massage you under a thin blanket. Overall pretty awesome! read more

Movie star!!! I have been here 6 or 7 times! 60 minute message and 30 minutes on the feet! Hurts so good!!!! Great price too! read more

It's the best place for foot or whole body massage chasha is excellent female so very strong

I got poisoned by medication, prescribed by Western Canadian doctor. (towards this was not first damage caused by Canadian doctors prescriptions...). I couldn't breath. Emergency -- no help. Family doctor -- no help. Walk in clinic -- no help. Like always, actually.... I did not want to live, because of this is impossible to want to live, if you can not breath properly, doesn`t matter how good all other sides of your life... In about 30 min of accupuncture from Dennis i started to feel better. 5-7 hours of accupuncture every day + 3 litres of Chinese herbs, prescribed by him and on 17th day i was able to start to work again 1-2 hours a day. In two month i could work 5 hours a day. It have passed 4,5 month since then. I am breathing, I am working, I live my life... and western medicine is considered a main and accupuncture is additional health treatment.... Mirracle? First such "mirracle" happened to me 28 years ago in Russia, where i was healed from severe eczema by Russion accupuncturist, who got his accupuncture education in China... decease never came back.... I think we have to consider this unfortunately rejected ancient science, which never damages, but really does such "miracles" if used by well educated doctor... Thank you, Dennis.... read more

This is in no way 2.5 stars. Very friendly staff, nice tables and beds and chairs. Big rooms. Very private for single or couple massages. They do every minute of the massage. Im very happy. I'm still in bed and writing this review lol read more

Over all the place is pretty good....it does get annoying when they sit there and talk in front of you and you can't understand what they are saying. But take this in consideration.....if you had to touch people's feet all day...and you had a friend beside you...you would be chatting too....it's not a glamouious job... I usually go for two hours...an hour a foot and it's less then 100 buck...if you can get past the noise....the place is great.. bring your head phones and a listen to music...fall asleep...then it's all better Paws read more

I've been here twice and the massages have been pretty good. For a cheap massage place the facility is pretty nice. My one major gripe is they tell you how much to tip. Is that OK?? I feel it's not, but it's already so cheap so I didn't say anything. First time I had an hour massage and they told me minimum tip is $10. I thought maybe it was just that receptionist in particular, but I came back a second time for 1.5 hours and another receptionist said the tip is $15. I've never experienced this before except at certain restaurants but patrons are informed of the required tip amount ahead of time. Can anyone tell me if this is actually OK? read more

Niceish atmosphere (compared Victoria dr and Granville locations) but they are WAAAAY chatty here. As in they'll practice their english skills on you or stop your massage to pick up their phone... And they'll chintz you on your time. Dafuq? No thanks. $35 is cheap but I still expect more than what I got. Also, I can say this w "authority" as I've gotten at least 15+ massages/ used to be a regular w diff locations of big feet read more

The massage therapists talk way to dam loud in addition to shouting across the hall to each other. Could be a good foot massage but it's too noisy in here. Pardon me for interrupting the chat fest! If you prefer quiet and relaxing location go to the victoria & 33rd location. read more

Stay away! Worst massage I've ever had in my life. Extremely uncomfortable and at times painful. Masseuse only used her elbows and would not stop talking throughout the session (to the other masseuse in the room). Left in pain read more

If you expect canadian business practices do not go to big feet If you want a cheap massage then you will be subjected to being told mid session that another masseur will take over and if you protest be prepared to have as many as three employees carrying a meeting in your room while you lie naked and while any benefit of your massage is being undone This happened twice in different locations and because I was a walk in apparently the management do not feel any need to notify you before they start So basically you get what you pay for which is not much courtesy or consistency just a cheap noisy massage read more

Stay away unless you like to pay for a massage where the masseuse talks to other employees during your massage and laugh and joke about their clients. Oh yah and make phone calls on their cell phone while massaging you. Waste of your money definitely not a place where you can relax. Very disappointed!!!!!' read more

It's not bad! $35 for 50mins for a foot massage. Mind you if you speak mandarin they will talk your ear off. usually I just pass out though. This location is the nicer location too. read more

I really enjoyed my first experience at Big Feet today. A friend of mine recommended it. My masseuse was Jerry and he was nice and did his best to speak English with me. He also recommended what I could do to keep healthy. I told him my shoulders were tight and he massaged my neck and shoulders as well. Good experience and free wifi! read more

Called this place to see if we could come in or if I should make an appointment. Lady that picked up did not speak English, called to another gentleman that greeted me in Mandarin/Cantonese, I said hello then was hung up on. Called again and went through the same 2 people and eventually to a third which kinda spoke English. She was dismissive and I essentially got no information. Complete waste of time. I'll be sure to learn another language and try again in the near future... Not. read more

Terrible place. Appt was at 8pm. Made us wait until 8:30 saying they were so busy. Place was busy lots of people waiting looking also frustrated. I think they just say yes to all appts and make people wait. Short term thinking as we will never go back. Finally after waiting they brought us to a room. We were getting foot massages and they brought us to a body massage room and told one of us to go on the bed and another in the chair. It was a small tight dark room. We said no thanks and left. Host said oh wait 10-15 more minutes for normal chairs so would be 45 minutes after our accepted Appt. We walked. Went to a different Massage place called Shangra-La on No 3. It was fantastic. read more

I had never had foot reflexology before and was a little nervous. My friend assured me I'd be fine but it could hurt in a good way so I was prepared for the worst. Alex Zhu started with a deep pressure neck, shoulder and back massage that was one of the best I've ever had. The pressure was firm, he got into the tight knots, stretched muscles I never knew I had and was sensitive to a neck injury I told him about. The foot reflexology was a very good experience. Who knew there were so many connections to pressure points in your feet that connect to the rest of your body? Honestly I had no idea but Alex did. Every time he hit a sensitive part he asked if it was ok and told me what it connected to. I really liked that. My friend and I enjoyed the experience so much we bought a VIP gift card to share because we'll be back for sure and may as well get in on their good deal. read more

It was such a nightmare to come here. Seriously, if I could give 0 star, I would. The lady helped me was too busy fighting with a male masseuse while helping me with my foot reflexology. But the owner just did not care at all. She sorta like laughed about them. I mean, what kind of customer service is this?! I could find wayyyyyyy better place in richmond with similar price. Worst massage experience ever! :( read more

I'm a fan, as far as cheap massage goes. I've had a few bad ones, but many good ones as well. There is a new location on Hastings, and they are actually quite good but it seems you need to book in advance at the moment. read more

Does not answer emails. Very unprofessional service. It's complete a shithole and not a good place to relax. Staff are rude and they scammed me with additional service charge. I wouldn't recommend this place. They barely speak English and a racist to everyone else that is not Chinese. read more

I'm not sure what reviewers expect when they go to a place that charges less than half what upscale hotel or Thai massage places charge... lobby and receptionist amenities? Are these reviewers also ones who give low ratings to budget restaurants and hotels? I find this place to be respectful and clean. Amazing foot massages and Dennis is the best acupuncturist in the lower mainland...at quarter the price...$55/session. I've been to rmts that are relatively ineffective in comparison. Language may be a problem but if you wait they will find someone w adequate English. Only other place that's consistently good for me is in Thailand. And I've tried upscale places. read more

Anytime I visit Vancouver I cannot wait to stop in and get a 60 minute deep tissue massage and 30 min foot massage. The staff know how to work tight muscles and loosen things up. read more