STAY FAR AWAY FROM THIS COMPANY!!
I would give no stars if I could. I booked him for my son's wedding and had a horrible experience. We had shuttle buses from a larger company to transport our guests from the hotel to the ceremony and then to the reception, but we needed one car for the bride. The shuttle company did not have any more cars available on that date, so I booked through him for one car.
According to the owner, "he is a one-man show" and no contract was needed because "I'm great on my word." I was uneasy about this, but he sent all his credentials, and since it was only one car needed, I went with it.
One week prior to the scheduled date, I texted (because no one ever answers the phone) to confirm and received the following response:
"My wife's birthday is that day, and we made plans to go out of town. I'm so sorry. Here is the number for another driver."
I expressed my disappointment and reminded him that he promised he was great on his word. Instead of apologizing he then proceeded to send another text telling me:
"PAY LESS, GET LESS,"
and that he misquoted me at $80 per hour when he should have quoted me $180 per hour for a Suburban.
BEWARE...
His supposed rate is $180 per hour, which $20 less than I paid for a 33-person shuttle bus. I had no idea he supposedly "misquoted" me until he sent his snarky response. If I had not followed up, he would have no-showed on the day of the wedding and could have cared less about any distress he would have caused us which speaks volumes about his character.
As you can see from the attached text this had nothing to do with money. I would have paid any reasonable amount. There was no negotiation over money.
The good news is I found a GREAT driver (same type of car) for $50 per hour. read more