I'm new to the RV life, and I needed help urgently with a power converter, and then with a Norcold…read morerefrigerator. In both cases, Brent arranged to see me immediately and saved my butt. His rates are reasonable and he's clearly very knowledgeable and good at diagnosing problems in a clear-headed way. I recommend him highly.

BE AWARE- took our money for material and ghosted us! I 100% understand when ordering material-…read moresomething may take a bit longer to come in and such! I run a constructions business, I get it. But, lack of communication, lack of response from Brent, lack of commitment and going back on his word. Gave us a guarantee of a job being done by a certain time when he knows he couldn't commit to it and knows it won't be done by then. Won't reply to messages won't answer phone calls, won't show proof of material purchase. Shady shady. And if the business deletes this review, I will continue to repost it. People need to know.

Andrew has always done an amazing job on both warranty and non-warranty work on our fifth-wheel. We…read moreunderstand that he is a small shop and try to schedule out the repairs when possible, but even when we've had emergencies his response has been quick. Last year we had several issues due to a electrical problem that was all covered under warranty. Our warranty company is renowned for being difficult, but Andrew worked with them and got everything covered. When the wrong refrigerator was ordered he and his crew ended up installing it twice. We are full-time RVers so we can't just leave our camper at the dealership for months at a time and hope that they will get to it in a timely fashion. Andrew comes to us and he gets things fixed quickly.

We had a problem with our electric awning and we couldn't move with it out. So I first went to Yelp…read moreand there was nothing. So my other search found several services. I called a few and no answer or no one seemed interested in helping since we were an hour out of Kalispell. But Andy called me back by just a missed call. And that was my first impression that he wanted to help. I explained our problem, talked about extended warranty etc. and he also gave me his rates. We decided even if we had to get reimbursed that was fine and he was super knowledgeable over the phone. Said he could be there the next morning. So I gave him our address and set the appointment for 9-9:30 the next morning. He arrived on time and was fast, efficient and very knowledgeable. Gave us a fix after his initial diagnosis and if need be to have a total repair he'll come back. Cannot say more about how honest and efficient his service is. We felt like we lucked out finding him and would totally recommend his services.

Jesse was absolutely great! He came to me to help fix my solar in my van. He was extremely…read moreknowledgeable and was able to fix everything I needed in under an hour! I highly recommend him and he is very reasonably priced.

From the owner: Solar installations and mobile rv repairread more

We cannot recommend Van City RV, Kalispell, MT, as a quality shop that cares about their clients…read more Van City RV had our RV for over two months and did not keep it secured, thus leading to the loss of $1,700.00 of our personal property from our RV.  Van City refused to turn the claim into their insurance company. Initially Van City requested that we email them an itemized list of damages and they would get back to us with a resolution. Despite our sending repeated emails, Van City has ghosted us. None of our missing personal property has been returned to us.  We had entrusted our RV to Van City because our side access door had window damage and Van City was working to replace the window. However, the new part was determined to also be damaged and it was two weeks before a replacement window was received. During this time, Van City only covered the window opening with plastic sheeting thus leaving our RV accessible to anyone who wanted to enter it. During the time Van City had care, custody and control of our vehicle, they repeatedly assured us that our RV was secured when it was not. Additionally, Van City replaced our RV batteries and did not reinstall the Battery Isolator Disconnect Switch Key. When we contacted them about the missing key, we were informed that they could not provide one for us. However, they did provide a website for us to procure our own replacement key. Save yourself some heartache and find an RV dealer that takes its responsibility seriously.

My friend LJ and I were traveling through Montana. The awning flew up on top of the RV and was no…read morelonger usable! These guys were so helpful and told us to make it to them and they would take it off so we could continue the journey! They are amazing, kind and so very helpful! we definitely recommend these men for service and to use to buy! Amazing!

This place has had my vehicle for over 4 weeks, trying to get the parts to repair something that…read morethey broke while working on the vehicle. They have given every excuse in the book, up to and including that they went out of business and were repurchased over the weekend and someone took all their tools during that process!!! This is the most unprofessional, incompetent company I have ever encountered. They give a new excuse every single day, and usually it is a falsehood. One person tells one story, another tells another. It's been long enough now, that I will be getting an attorney if my vehicle is not repaired by the end of this week. And in addition to breaking the vehicle, they had the nerve to tell me that my original quote would now no longer be valid, that I'd need to pay to fix what they created!!! What a joke!! Do NOT go to this place....DO NOT!!!!

We limped into Northwest Fleet repair in our 42 ft monaco motorhome. The receptionist Dinnette met…read moreus with a smile asking how they could help. Introduced us to Zach who got to work diagnosed that our wheel bearings were worn out on tag axels plus our tires were really worn out ready to blow he worked quickly & professionally until had to order parts so we spent a few days in their parking lot. The owner & all the other staff were so kind & helped us anyway they could Can't say enough about how excellant our experience was. We are now on our way home to Washington Motorhome fixed & riding better than ever. We highly recommend them . Steve & Donna West Auburn Washington

Mark did an amazing job installing a new air conditioner for us while we were traveling through…read moreMontana on a family vacation! We called ahead and he was ready for us when we arrived. He and his crew were able to remove the broken AC and install the new one quickly! He really saved the trip!

This is an old report but I figure I should share - Really wanted to Love these guys as they're…read morepersonable and probably trying to do a great job but I had them ruin a set of $1000 batteries when they left lights on and my rig was unplugged. I came in the shop and found the batteries at 0%. They said if I didn't want my batteries dead I'd need to get a solar charger. This just didn't make sense since I left the rig in their care for several weeks. At least own the fact that the batteries were nuked!

First-timer here. Went into Bish's RV of Kalispell and met salesman Mike. He was fantastic and…read moreextremely knowledgeable and patient with us. We were quite impressed with Mike and his warm demeanor and exceptional professionalism. He steered us towards the RV we needed, not just the most expensive on the lot! Mike is a first-rate salesman! Also, Bruce from Service helped us understand how to set up our new RV. He was exceptionally friendly, helpful, and knowledgeable! Great representative for this company! Theron in Parts was also fantastic! Exceptional knowledge as well, and very patient with this newbee! He went above and beyond finding parts and accessories for my new purchase. General Manager Damian rounded out this top-notch team and was very professional and caring for our circumstances. All in all, I give this dealer 6 out of 5 stars!!!

I had a good experience there specifically with the sales manager 3 years ago when I bought my…read moreArctic Fox truck camper and knew this would be my first stop for a new RV. That was a big mistake. I learned the manager I dealt with takes the winter off. I went to the parts department. The employees were too busy hiding in the back and talking to each other to help me. After a while of being ignored I left. I talked to salesman Don about my new RV. He was going to research it and "and get right back to me". Never heard back from him. Complete lack of professionalism. It appears the whole dealership shuts down while the boss is away during the slow season. Don't waste your time here.

These guys did an awsome job repairing the rub rails and front of our Prevost Motor Coach.read more

From the owner: Specializing in Fiberglass Repairs, Gel Coat Repairs, and Paint Refinishing on Boats, RV's,…read moreMotorcoaches, Semi-trucks, Specialty and oversized Vehicles

I scheduled with 5 Star to have my RV brakes checked because they were not working. I thought it…read morewas a booster problem, but they found a hole in the brake line at the right rear wheel. They said if they order parts it might not come for several days. They said they could block that wheel and I could continue on Oklahoma where we were scheduled for maintenance. I agreed. A hundred miles later the brakes were not working again. This is when I crawled under the trailer and found they had folded a hard rubber brake line over and clamped it with a water clamp. The brake fluid leaked out because the water clamp did not hold. Their charge for this rigged repair was $300 plus. I bought the necessary parts to repair the problem in Custer SD for $9. I asked for a partial refund on the repair. They have not responded. I do have pictures of this repair that I want to share with Montana DOT.

From the owner: We provide fully mobile RV repair, maintenance, and roadside assistance. With over 15 years of…read moreexperience, our team can handle anything from RV's and trailers to some light mechanical repair in the heavy-duty space. We offer on-the-go solutions in up to a four-hour radius of both Billings and Kalispell Montana. For professional and friendly service, contact us.