Absolutely incredible service. I requested around 600 yards for a home we're building in Preston Hollow. I went to the job site the day of, at 5:30 am to inspect everything just to find that Mike ( the owner ) of big D was already at the site and coordinating with his office. Simply amazing service and attention to detail. Wow. read more

Drivers are UNSAFE and RUN AWAY from an accident they cause! I was driving down highway 35 in heavy traffic when all the sudden I was being drug by a large vehicle across two lanes! I looked over and this cement truck just hit the back drive side of my car and NEVER stopped. They drove until i was able to shake myself off of his front bumper and he drove away. Luckily, I caught the name of the company and his license plate number. Don't use a company with such RECKLESS and DANGEROUS driving read more

Big D Ready Mix Concrete - Building Supplies Near Me - Dallas, Texas

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This is not a reputable company. Jacob Qatato-Representative hired our company to move some mobile office units and a manufactured home. We transported and installed these units / home. We paid our Drivers, Crews, Fuel, Materials, Etc. and their excuse for not paying us was they didn't get paid so they were not going to pay us. read more

I was driving southbound on 75 last Saturday when I found myself about 200-300 feet back of a Big D cement truck. My windshield was getting pummeled by small debris coming from the back of this truck. As I was attempting to maneuver out of the barrage of projectiles slamming into my windshield, there was a thunderous boom. I initially thought that a massive piece of concrete had hit the underside of my Suburban as both my and my 13 year old daughter let out a simultaneous, "What was that?" However, my daughter looked towards the back seat and notice that the driver side quarter panel glass had been completely shattered and glass was all over the third row seat. I quickly changed lanes and sped up so my daughter could get pictures of the license plate and company name. The name on the truck in big blue and black letter was Big D Ready Mix Concrete. I immediately looked the company up on my phone and called the main number in dispatch. I spoke with a dispatcher and explained what had happened and that this truck needed to get off the road immediately. She asked my for a 3 digit truck ID number, but I as unable to provide it as it was not in the picture of the driver side door that my daughter had taken. She then asked for my location and that she could figure out which truck it was using their GPS tracking system. Next, she asked for my phone number and said she would text me so I could send pictures of the damage and the cement truck. An hour past with no text message so I called her back and she said she had texted me and would text me again. On the second try, I received her text and sent her the pictures. Two hours past with no response and no phone call so I texted her back and she said she had sent the pictures and my number to their safety guy (Justin) and that he would be calling me. I gave them until about noon on Monday (over 48 hours and my car undrivable) and called back. They actually had an option on their automated system to report unsafe driving. It fell under the HR menu so I thought I might actually get to speak to someone who could rectify the situation. A guy name Jacob answered the phone. I explained what had happened and that I was supposed to get a call from Justin, but had not heard back. He said he would contact Justin and have him call me. To my surprise, Justin called me back just a few minutes later and asked for the details on what happened. After explaining what happened, he said he would talk with his boss and get back to me. With no communication after four hours, I texted Justin for a status update and his exact response was "I spoke to Jacob and he stated that they would not be liable for this. He said you could claim this on your insurance and if they want they can subrogate against our insurance." Just to clarify, Jacob is the same person I spoke with when I hit he "unsafe driver option" and is clearly the decision maker in these situations. So why wouldn't he talk to me directly instead of having me speak with his subordinate and then not tell me why he feels they are in no way liable? Pretty simple, this is an incredibly unethically run business and based on other reviews posted about them, I can't imagine why anyone would risk doing business with this company as they clearly take no responsibility for their actions. I am thankful that I didn't have a car full of kids in the car (which is often the case) who would have been covered in glass and potentially seriously injured or that the concrete didn't go through the windshield, injuring my daughter or me, or causing me to veer out of control and potentially killing someone (I wonder if Jacob would still feel Big D has no culpability). But you be the judge if you think this company has no liability for their actions and is worth doing business with. read more

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Concrete was delivered 1.5hrs late. Driver took anther 30 mins to get to pouring it. Working time was greatly reduced with all of these delays even though the concrete was in the truck on time. Company refuses to make it right. They also didn't deliver the product that was ordered. Had another employee come to do a core test and missed 2 appointments. When he finally came, he had concerns about the concrete, but didn't do a core test. Now the company says the core test is $2k and that we have to pay that. Very shady company, with similar bad reviews on google. read more

Big D Concrete is an up and growing ready-mix supplier. When we order concrete in advance, they follow-up and confirm the day before and on the day of delivery which is nice. They have treated us with great care and have been responsive to our needs. We have a great relationship with the quality control manager and he has helped us in choosing the correct mix for the job. As with any Ready-mix supplier, delivery can be a challenge with all the road construction projects. Big D tries to be on time every time and alerts us when there is a delay. They are responsive to tag loads and try to plan for additional trucks when needed. They also support us on early morning pours with great service and when needed a concrete pump. You will be pleased with their service and quality. read more

It is my recommendation that one NEVER use Big D Concrete. I hired a contractor to pour a cement slab and patio for me. There was a discrepancy between the customer service agent and contractor causing a short of material. After we paid the original delivery they told us additional material was on its was at 11.00am in the morning, They never showed up with additional materials. After numerous calls throughout the day I reached the Sales Rep Sandy myself and she told me she had a disagreement with contractor and I would have to pay additional handling charge if I wanted more cement. I told her no problem because I needed to complete project with matching concrete. Next thing she did was hang up on me. I called no less than 20 more times and no reply. After frantically calling the main number many more times I spoke to someone called Marvin who identified himself as on of the owners. He told me there was not much he could do because it was late in the afternoon, but he would call me back to see what could be done. Bottom line he also never returned my call, nor did they pick up my follow-up calls. Now I have a slab that I need to redo because the concrete that I was able to get the next day did not match the texture. I am amazed that this company knew we had purchased so much concrete (+9yards) and had no regard for the project. It is a shame a company can operate like this. read more

While entering the alley behind our home to go to a job up the alley, one of their trucks over shot the alley by 3 feet and drove through our yard causing major damage. They said they would have it fixed and now it has been about six weeks and no repair. They no longer return our phone calls. Look out for this company driving through your neighborhood!! read more