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    Big Cabin Toy Storage

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (130 reviews)

    Garnett

    I have mixed feelings about my experience with All My Sons…read more I booked a move for my 85-year-old grandmother on Friday after being assured they could complete the move on Saturday. I was told I would receive a confirmation call, but never did. When I called the next day, I learned they had my phone number entered incorrectly. We completed the confirmation over the phone, and I was told the move was still scheduled. The move window was between 12 PM and 4 PM. After waiting for hours, I had to call multiple times for updates. First, I was told the truck was stuck and waiting for a tow. Later, after spending most of my day waiting near the storage unit, I was finally informed around 6 PM that the move would not happen and would need to be rescheduled for the next morning. The movers who arrived on Sunday were excellent. They were professional, friendly, hardworking, and respectful throughout the move. When a piece of glass was damaged during the move, they immediately took responsibility and went out of their way to have a replacement cut before continuing. Their customer service and effort were appreciated. My frustration is with the scheduling and communication from the company. I lost an entire day waiting, had to repeatedly call for updates myself, and was not informed until late in the day that the move would not be happening as scheduled. Moving an elderly family member is stressful enough without spending hours wondering whether the movers are coming. The final bill was just over $1,000 for an 11-mile move from a storage unit to an apartment. While I understand moving services are expensive, the cost made the communication and scheduling issues even more disappointing. The movers themselves deserve recognition for the job they did, but the overall experience was overshadowed by poor communication and unreliable scheduling.

    I had an elliptical machine, three televisions, a dresser, a portable AC unit, and two beds moved…read more I was quoted around $800 as they said the first two hours were $652 and then $189 per each additional hour. The final bill included travel fees on top of heavily inflated gas prices as well as labor costs and packing material costs. The packing material in question was pieces of cardboard cut to fit over the screens of the televisions and tape. The total bill was $1583. After I picked them I read the reviews and yes that was my mistake but the heavily inflated price after the initial estimate lines up exactly in my case.

    Big Cabin Toy Storage - selfstorage - Updated August 2026

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