My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.

Kyle responded quickly to our initial inquiry. He completed the free assessment after which we…read moreagreed to hire him. He installed bat evacuation devises on both eaves. Came back a couple of weeks later to remove the devises and covered the openings. Our only complaint is that he never responded to our texts/calls between those visits. That's why he didn't get more stars. Response to customer inquiries should be a priority for any business.

Kyle was the single best service provider of ANY kind that I've used in years! He was super…read moreprompt, efficient, reasonable, knowledgeable, and as straight forward as they come. Just can't recommend him enough!! - Dave, Bedford, NH

According to the map (and description of services), I'm smack in the middle of their service area…read more Sent and e-mail, followed up with a phone call a week later, never heard anything back. Meanwhile, I still have a family of skunks living under my back porch and my house smells like a dispensary. Everything about the description of the service checked a box (humane removal), and the reviews were glowing. My experience matches NONE of the reviews. If I'm not on the service area, a) correct the map, and b) show me the courtesy of a phone call. Not impressed.

Thank you to PJ and your team for your professionalism, expertise and compassion for wildlife. PJ…read moreresponded quickly to an after hours call on a Friday evening to help coordinate the rescue of three orphaned raccoon kits from a hollow cavity in an old chestnut tree the following morning. The kits are now safe and in good condition with a wildlife rehabber thanks to him. I highly recommend Bump In The Night Wildlife for their humane wildlife solutions and they will always be our first call for wildlife assistance. Thank you!

He replied promptly which is very rare these days!! He came out the next day on time and explained…read morethe process clearly. He said if I still s we activity to call him back and he would retreat hive. He also explained to me how to get rid of hive when I see no activity. Very pleasant young man!!!

One of the few owner/operators in this industry dominated by national chains disguised to look like…read morelocal companies. Straightforward service presentation and delivery of service. Easy to communicate with and the work was performed promptly. A pleasure!

Responsive and professional. Cindy returned my phone call…read moresame day and was able to come out to do a free carpenter ant estimate. They gave me a price and they said they could do work same day. Issue was addressed. Their price was very fair.

Very professional and knowledgeable people I would recommend this company to anyone needing any…read moretype of pest services use multiple times and have always done great work.

If I could rate them any lower, I would do so. Do not hire these grifters. they prey on people in…read moreneed of professional help, and once they have your cash ( in advance, notice) they will not answer the phone, return calls or make good on their contractual agreement, which, by the way, you will never get a copy of. They came once to kill fleas, and there was no decrease in fleas whatsoever. They refused to make this good, and I have had to leave my home, couch surf, and live out of my car until I am able to do this myself. I am 74 years old, and on a fixed income. They took every dime I had to live on for the month of August. I do not know how they live with themselves.

Do not work with this company, they lie and charge for services they tell are included then bill…read moreyou and when you try and dispute the charge they just ignore you and send a bill to collection in a petty attempt to further hurt the customer. I have never had such disrespect and unprofessional service before. Horrible company and to top it all off after a year of their services we still had pests and rodents.

Jesse was awesome. We called him on a Sunday morning and he was here in 30 minutes. He was…read moreprofessional and communicative and I would happily call him again.

I had them out last year for a rat problem and they did a great job. They came each time that they…read morewere scheduled and did catch a couple of rats. So this year I had another rat (construction work going on on Rte 93 and digging up so rats are being moved from there natural habitats) anyway This time it's like pulling teeth to get them to come out, very disappointing, I have to call them every week to make sure they come. They are knowledgeable but not reliable. Very disappointing.

Set up appointment. Earliest available was almost two weeks out. Day of appointment comes and get…read morea call 1.5 hrs before appointment that there guy was sick. Mind you, not a first thing in the morning appointment. Recommend you finding someone else to go with that keeps to their commitments.

From the owner: We specialize in pest control for all household pests including ants, bees, wasps and…read morehornets,cockroaches, fleas, spiders, mice and rats. We provide pest control for wood destroying pests like termites, powder post beetles, carpenter bees and carpenter ants. We offer expert wildlife control and removal and exclusion services that include bats, squirrels, skunks and raccoons .

WEehad Rich from Garfield come to our house to investigate noises in our attic. He diagnosed the…read moreproblem as bats and other small rodents - probably chipmunks or squirrels - that had been able to get in through vents and screens. He returned the following week and did a fantastic and thorough job of cleaning up and disposing of all of the waste. He also redid the screening so the they will not be able to return during the winter. Rich was very polite and conscientious and we recommend him and his service highly. He left our attic cleaner than it has been in years!

Just washed 2 hours of my time waiting for Garfield Pest Control to show up for an 8-10 appointment…read morethis AM. They were a NO SHOW!! I called and spoke with what sounded like the same woman who scheduled it and she said it was a glitch and wanted to reschedule. Told her forget it I would call another company.