Unresponsive, won't pick up the phone and won't write you an invoice/receipt. They will lie and…read moretell you that they are getting you one and then never respond.

Kind, courteous drivers every time! They make easy accommodations and are very dependable! Thank…read moreyou, again!!!

We used Put-in-Bay Taxi Company twice while on the island - once to get to the Golf Cart Depot from…read morethe Miller ferry dock, and once to get back. They were parked right by the ferry when we arrived and it was only $3 per person to get downtown. They take cash and Venmo, which was really convenient. Then we got their business card so we could give them a call when we needed a ride back. They answered right away and came to get us quickly after we called. Definitely would recommend using this service!

We had the party bus for an entire day and it made it the best day ever!! Danny is so kind and laid…read moreback. He takes such great care of you starting with the ice and glassware to the extreme cleanliness to super safe driving! He is willing to do whatever you want! You need to use Ace to be safe! Please tell all your friends!! Thanks Danny!!!

Ms Tonya is the best and sweetest bus driver. She always greets my son in the morning with a smile…read moreand takes a real interest in the kids. She talks about my son's cool shirts, asks how he feels when he has been sick and has even made treat bags for Halloween. My son didn't take the bus that day because I went to his halloween party. When she saw him she ran down, gave him her hand made treat bag and Commented on his outfit. I love that he has her as a driver in the morning. Ms Tonya is so thoughtful. Her love for kids gives me comfort that he is in good hands.

The staff was so helpful. It was our first visit there. We actually got lost and couldn't find a…read morefew things. Someone helped us. The B-25 was such a beautiful plane and the PT rebuilding was amazing to see. I will go back

After a late lunch at the Tin Goose diner, came over to this very nice aviation+ museum. First,…read more you can tell by the ladies working the front desk - admission, you're in a great place, when you comment you don't have your readers with you and it'll be difficult to read the information at the exhibits. Without missing a beat, Valerie offers her pair. Her only request is that I return them when I leave. . So very kind of her. We pay the admission, and begin the tour. There was a lot to see and I would definitely give yourself at least 90 minutes to see both areas. There is a hangar also to see the bigger planes. There were many nice tributes, and we got a kick out of the Hogan's Heroes memorabilia. The vintage cars were a bonus. I can't wait to tell my dad he needs to take a drive here just for the classic cars! I think one of the first cars he drove was the '57 bel aire convertible. The yellow one here is in pristine condition. Also loved the vintage Bob's Big Boy side of window drive up sign. Classic! The attention to detail and restoration is truly a labor of love for many of the items here. In the hangar, there were quite a few volunteers. They were busy getting things ready for Father's Day weekend! The ford two motor plane will be taking passengers for a nostalgic ride. This museum is an amazing tribute to the put in bay, Lake Erie aviators. There is also war memorabilia! The investment that continues in this amazing museum and the diner attached is remarkable. I'll be telling my aviation, car enthusiast friends and people looking for something neat to do to come by, enjoy and donate to help these pieces of history to continue to be available for generations to come! Great way to spend a few hours! Highly recommend this Gem! PS, I did return the glasses after I left. I also bought a cute onesie for my granddaughter !

My friends and I parked in Sandusky and took the ferry to Kelley's Island, where we stayed for a…read moreweek. The ferry ride was really enjoyable, with beautiful views of lake Erie, and cedar point. We would do it again for sure. Reliable, safe, clean and a great part of our week.

I was very disappointed with my experience…read more We arrived at the ticket counter around 12:25 p.m. for the 12:30 p.m. ferry. Even though the ferry was still boarding, the employees refused to sell us tickets for that departure, forcing us to wait until the next ferry at 1:15 p.m. What made the experience even more frustrating was that we were quoted $110 at the ticket window, but when we purchased the exact same tickets online a few minutes later, the total was only $96 and some change. The customer service was unacceptable. One employee slammed the ticket window shut while we were trying to ask questions, and another responded with "whatever" when we said we would just purchase our tickets online. It was rude, dismissive, and completely unprofessional. The only reason I'm not giving an even harsher review is because the bartender inside Jet Express was wonderful. She was friendly, welcoming, and provided excellent customer service, which helped turn around an otherwise unpleasant experience. I hope management addresses the customer service at the ticket counter because no customer should be treated this way.

Ben coming here for years. Cozy, great breakfast, nice owners/staff.read more

Did the $40 per man 5 min. Helicopter ride from PIB airport. Seemed much longer than 5 min but…read morethat's the quote. Loved it!! Great safety record, nice little Robinson 4 seater. 2 man min to go for a ride. They also offer the $100 per man super ride but I didn't go for it. Always wanted to ride in a chopper, magnum pi style and this sure fit the bill. I'm guessing the pilot was a military man, great dude and fine pilot. Felt very safe and yet was hyperventilating from the excitement. U can feel the wind up there, views for miles!! Do it, it's a blast and so easy. If u see the chopper just grab a date and go up and book!! Once in a lifetime thing!!!! Love it 5 stars.

Michael and Shane were WONDERFUL! Michael was very knowledgeable and honest about what kind of…read morewait times we could expect! Shane let my friend and I explore and take pictures during the ride, but did point out some very cool points and gave us some interesting facts. HIGHLY recommend! Way less scarier than any plane!